Multimedia Messaging Service

For the similarly named candy, see M&M's

Multimedia Messaging Service (MMS) is a standard way to send messages that include multimedia content to and from mobile phones. It extends the core SMS (Short Message Service) capability that allowed exchange of text messages only up to 160 characters in length.

The most popular use is to send photographs from camera-equipped handsets. It is also used on a commercial basis by media companies as a method of delivering news and entertainment content and by retail brands as a tool for delivering scannable coupon codes, product images, videos and other information. Unlike text only SMS, commercial MMS can deliver a variety of media including up to forty seconds of video, one image, multiple images via slideshow or audio plus unlimited characters.

The standard is developed by the Open Mobile Alliance (OMA), although during development it was part of the 3GPP and WAP groups.

History

Multimedia messaging services were first developed as a captive technology that would enable service providers to "collect a fee every time anyone snaps a photo."

Early MMS deployments were plagued by technical issues and frequent consumer disappointments, but in recent years MMS deployment by major technology companies have solved many of the early challenges through handset detection, content optimization, increased throughput, etc.

China was one of the early markets to make MMS a major commercial success partly as the penetration rate of personal computers was modest but MMS-capable cameraphones spread rapidly. The chairman and CEO of China Mobile said at the GSM Association Mobile Asia Congress in 2009 that MMS in China was now a mature service on par with SMS text messaging.

Europe's most advanced MMS market has been Norway and in 2008 the Norwegian MMS usage level passed 84% of all mobile phone subscribers. Norwegian mobile subscribers sent on average one MMS per week.

Between 2010 and 2013, MMS traffic in the U.S. increased by 70% from 57 Billion to 96 Billion messages sent. One of the main reason behind increase in MMS traffic is decrease of usage of proprietary Mobile Operating Systems, as they had different implementations for encoding and MMS message handling. As most smartphones now run Android, MMS encoding and implementation has been generalized, hence usage of MMS has increased substantially.

Technical description

MMS messages are delivered in a completely different way from SMS. The first step is for the sending device to encode the multimedia content in a fashion similar to sending a MIME e-mail (MIME content formats are defined in the MMS Message Encapsulation specification). The message is then forwarded to the carrier's MMS store and forward server, known as the MMSC (Multimedia Messaging Service Centre). If the receiver is on another carrier, then the MMSC [acts as a relay, and] forwards the message to the MMSC of the recipient's carrier using the Internet.

Once the recipient's MMSC has received a message, it first determines whether the receiver's handset is "MMS capable", that it supports the standards for receiving MMS. If so, the content is extracted and sent to a temporary storage server with an HTTP front-end. An SMS "control message" containing the URL of the content is then sent to the recipient's handset to trigger the receiver's WAP browser to open and receive the content from the embedded URL. Several other messages are exchanged to indicate status of the delivery attempt. Before delivering content, some MMSCs also include a conversion service that will attempt to modify the multimedia content into a format suitable for the receiver. This is known as "content adaptation".

If the receiver's handset is not MMS capable, the message is usually delivered to a web based service from where the content can be viewed from a normal internet browser. The URL for the content is usually sent to the receiver's phone in a normal text message. This behaviour is usually known as the "legacy experience" since content can still be received by a phone number, even if the phone itself does not support MMS.

The method for determining whether a handset is MMS capable is not specified by the standards. A database is usually maintained by the operator, and in it each mobile phone number is marked as being associated with a legacy handset or not. This method is unreliable, however, because customers can change their handset at will, and many of these databases are not updated dynamically.

MMS does not utilize one's own operator maintained data plan to distribute multimedia content. Operator maintained data plans are only used when message included links (if any) are explicitly clicked.

E-mail and web-based gateways to the MMS (and SMS) system are common. On the reception side, the content servers can typically receive service requests both from WAP and normal HTTP browsers, so delivery via the web is simple. For sending from external sources to handsets, most carriers allow MIME encoded message to be sent to the receiver's phone number with a special domain. An example of this would be PTN@messaging.carrier.com, where PTN is the public telephone number. Typically the special domain name is carrier specific.

Challenges

There are some interesting challenges with MMS that do not exist with SMS:

Handset configuration can cause problems sending and receiving MMS messages.

• Content adaptation: Multimedia content created by one brand of MMS phone may not be entirely compatible with the capabilities of the recipient's MMS phone. In the MMS architecture, the recipient MMSC is responsible for providing for content adaptation (e.g., image resizing, audio codec transcoding, etc.), if this feature is enabled by the mobile network operator. When content adaptation is supported by a network operator, its MMS subscribers enjoy compatibility with a larger network of MMS users than would otherwise be available.
• Distribution lists: Current MMS specifications do not include distribution lists nor methods by which large numbers of recipients can be conveniently addressed, particularly by content providers, called Value-added service providers (VASPs) in 3GPP. Since most SMSC vendors have adopted FTP as an ad-hoc method by which large distribution lists are transferred to the SMSC prior to being used in a bulk-messaging SMS submission, it is expected that MMSC vendors will also adopt FTP.
• Bulk messaging: The flow of peer-to-peer MMS messaging involves several over-the-air transactions that become inefficient when MMS is used to send messages to large numbers of subscribers, as is typically the case for VASPs. For example, when one MMS message is submitted to a very large number of recipients, it is possible to receive a delivery report and read-reply report for each and every recipient. Future MMS specification work is likely to optimize and reduce the transactional overhead for the bulk-messaging case.
• Handset Configuration: Unlike SMS, MMS requires a number of handset parameters to be set. Poor handset configuration is often blamed as the first point of failure for many users. Service settings are sometimes preconfigured on the handset, but mobile operators are now looking at new device management technologies as a means of delivering the necessary settings for data services (MMS, WAP, etc.) via over-the-air programming (OTA).
• WAP Push: Few mobile network operators offer direct connectivity to their MMSCs for content providers. This has resulted in many content providers using WAP push as the only method available to deliver 'rich content' to mobile handsets. WAP push enables 'rich content' to be delivered to a handset by specifying the URL (via binary SMS) of a pre-compiled MMS, hosted on a content provider's web server. A consequence is that the receiver who pays WAP per kb or minute (as opposed to a flat monthly fee) pays for receiving the MMS, as opposed to only paying for sending one, and also paying a different rate.

Although the standard does not specify a maximum size for a message, 300 kB is the current recommended size used by networks due to some limitations on the WAP gateway side.

Interfaces

Main article: MMS Architecture

MMSC Reference Architecture

• MM1: the 3GPP interface between MMS User Agent and MMS Center (MMSC, the combination of the MMS Relay & Server)
• MM2: the 3GPP interface between MMS Relay and MMS Server
• MM3: the 3GPP interface between MMSC and external servers
• MM4: the 3GPP interface between different MMSCs
• MM5: the 3GPP interface between MMSC and HLR
• MM6: the 3GPP interface between MMSC and user databases
• MM7: the 3GPP interface between MMS VAS applications and MMSC
• MM8: the 3GPP interface between MMSC and the billing systems
• MM9: the 3GPP interface between MMSC and an online charging system
• MM10: the 3GPP interface between MMSC and a message service control function
• MM11: the 3GPP interface between MMSC and an external transcoder

See also

• Enhanced Messaging Service (EMS)
• Mobile marketing
• Short code
• Synchronized Multimedia Integration Language

External links

• "Multimedia Messaging Service 1.3". Open Mobile Alliance. Retrieved 14 Jan 2009.
• "Consumer Best Practices Guide for Cross-Carrier Mobile Content Programs (United States)" (PDF). Mobile Marketing Association. Retrieved 14 Jan 2009.
• Eicher, Richard (13 Jan 2009). "Advances in MMS offer interactive tools to mobile marketers". Mobile Marketer. Retrieved 14 Jan 2009.
• Morrison, Diane See (17 Sep 2008). "BMW MMS Campaign Gets 30 Percent Conversion Rate". mocoNews.net. Retrieved 14 Jan 2009.
• "A Guide to Multimedia Messaging". Mediaburst. Retrieved 3 Sep 2009.