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| homepage = http://servicemax.com/}}
| homepage = http://servicemax.com/}}


'''ServiceMax''' is a [[Privately held company|private]] company and a provider of cloud-based [[field service management]] solutions for technicians, managers and executives.<ref name=VentureBeat>{{cite web|url=http://venturebeat.com/2012/11/07/field-service-software-provider-servicemax-pulls-in-27m-plots-global-expansion/|title=Field service software provider ServiceMax pulls in $27M, plots global expansion|publisher=Venture Beat|author=Christina Farr|date=November 7, 2013|accessdate=October 23, 2013}}</ref><ref name=WallStreet>{{cite web|url=http://online.wsj.com/news/articles/SB10001424127887324034804578350852590865198|title=Meet the New Mobile Workers|publisher="The Wall Street Journal"|author=Shira Ovide|date=March 11, 2013|accessdate=October 23, 2013}}</ref><ref name=InsideView>{{cite web|url=http://www.insideview.com/directory/servicemax-inc|title=ServiceMax, Inc.|publisher=Inside View|accessdate=October 23, 2013}}</ref><ref name=PandoDaily>{{cite web|url=http://pandodaily.com/2013/05/21/servicemax-debuts-its-solution-for-never-again-training-technicians-or-replacing-software/|title=ServiceMax’s SaaS platform could make training technicians and replacing software a thing of the past|publisher=Pando Daily|author=Michael Carney|date=May 21, 2013|accessdate=October 23, 2013}}</ref><ref name=Forbes>{{cite web|url=http://www.forbes.com/sites/brucerogers/2013/06/10/ceo-david-yarnold-has-field-service-automation-company-servicemax-on-fast-track/|title=CEO David Yarnold Has Field Service Automation Company ServiceMax on Fast Track|publisher=Forbes|author=Bruce Rogers|date=June 10, 2013|accessdate=October 23, 2013}}</ref><ref name=TechCrunch>{{cite web|url=http://techcrunch.com/2010/04/13/saas-field-service-software-servicemax-raises-10-million-from-salesforce-and-others/|title=SaaS Field Service Software ServiceMax Raises $8 Million From Salesforce And Others|publisher=Tech Crunch|author=Leena Rao|date=April 13, 2010|accessdate=October 23, 2013}}</ref><ref name=Techcrunch>{{cite web|url=http://techcrunch.com/2011/06/08/saas-field-service-software-servicemax-raises-14m-from-mayfield-salesforce-and-others/|title=SaaS Field Service Software ServiceMax Raises $14M From Mayfield, Salesforce And Others|publisher=Tech Crunch|author=Leena Rao|date=June 8, 2011|accessdate=October 23, 2013}}</ref><ref name=DeveloperForce>{{cite web|url=http://blogs.developerforce.com/isv/2011/07/cloud-talk-servicemax-builds-an-ipad-app-in-just-2-weeks-with-force-com.html|title=Cloud Talk: ServiceMax builds an iPad app in just 2 weeks with Force.com|publisher=Developer Force|author=Indrajit Sen|date=July 6, 2011|accessdate=October 23, 2013}}</ref><ref name=Upstart>{{cite web|url=http://upstart.bizjournals.com/money/loot/2012/11/07/vcs-seed-cloud-with-27-m-for-servicemax.html|title=Daily deals: VCs seed cloud with $27M for ServiceMax|publisher=Upstart Business Journal|author=Kent Bernhard Jr|date=November 7, 2012|accessdate=October 23, 2013}}</ref><ref name=TechnologyEvaluation>{{cite web|url=http://blog.technologyevaluation.com/blog/2013/04/16/inside-look-at-the-success-of-cloud-field-service-provider-servicemax%E2%80%94part-1/|title=Inside Look at the Success of Cloud Field Service Provider ServiceMax—Part 1|publisher=Technology Evaluation Centers|author=P.J. Jakovljevic|accessdate=October 23, 2013}}</ref> ServiceMax offers [[software as a service|on-demand]] solutions that automate operational planning such as workforce optimization, advanced scheduling and dispatch, parts logistics, inventory and depot repair, and installed base entitlements.<ref name=InsideView/><ref name=PandoDaily/> The company has offices in [[Pleasanton, California]]; [[Austin, Texas]]; [[Bangalore, India]]; [[Tokyo, Japan]]; [[Sydney, Australia]] and [[London, England]].<ref name=PandoDaily/> Customers include communications, technology, industrial equipment, medical devices, and utilities industries.<ref name=WallStreet/><ref name=InsideView/><ref name=TabTimes>{{cite web|url=http://tabtimes.com/analysis/mobile-workers/2013/06/25/3-ways-forgotten-industries-are-being-transformed-tablets|title=3 ways ‘forgotten industries’ are being transformed with tablets|publisher=TabTimes Tablet Biz|author=Dave Yarnold|date=June 25, 2013|accessdate=October 23, 2013}}</ref>
'''ServiceMax''' is a [[Privately held company|private]] company and a provider of cloud-based [[field service management]] solutions for technicians, managers and executives.<ref name=VentureBeat>{{cite web|url=http://venturebeat.com/2012/11/07/field-service-software-provider-servicemax-pulls-in-27m-plots-global-expansion/|title=Field service software provider ServiceMax pulls in $27M, plots global expansion|publisher=Venture Beat|author=Christina Farr|date=November 7, 2013|accessdate=October 23, 2013}}</ref><ref name=WallStreet>{{cite web|url=http://online.wsj.com/news/articles/SB10001424127887324034804578350852590865198|title=Meet the New Mobile Workers|publisher="The Wall Street Journal"|author=Shira Ovide|date=March 11, 2013|accessdate=October 23, 2013}}</ref><ref name=InsideView>{{cite web|url=http://www.insideview.com/directory/servicemax-inc|title=ServiceMax, Inc.|publisher=Inside View|accessdate=October 23, 2013}}</ref><ref name=PandoDaily>{{cite web|url=http://pandodaily.com/2013/05/21/servicemax-debuts-its-solution-for-never-again-training-technicians-or-replacing-software/|title=ServiceMax’s SaaS platform could make training technicians and replacing software a thing of the past|publisher=Pando Daily|author=Michael Carney|date=May 21, 2013|accessdate=October 23, 2013}}</ref><ref name=Forbes>{{cite web|url=http://www.forbes.com/sites/brucerogers/2013/06/10/ceo-david-yarnold-has-field-service-automation-company-servicemax-on-fast-track/|title=CEO David Yarnold Has Field Service Automation Company ServiceMax on Fast Track|publisher=Forbes|author=Bruce Rogers|date=June 10, 2013|accessdate=October 23, 2013}}</ref><ref name=TechCrunch>{{cite web|url=http://techcrunch.com/2010/04/13/saas-field-service-software-servicemax-raises-10-million-from-salesforce-and-others/|title=SaaS Field Service Software ServiceMax Raises $8 Million From Salesforce And Others|publisher=Tech Crunch|author=Leena Rao|date=April 13, 2010|accessdate=October 23, 2013}}</ref><ref name=Techcrunch>{{cite web|url=http://techcrunch.com/2011/06/08/saas-field-service-software-servicemax-raises-14m-from-mayfield-salesforce-and-others/|title=SaaS Field Service Software ServiceMax Raises $14M From Mayfield, Salesforce And Others|publisher=Tech Crunch|author=Leena Rao|date=June 8, 2011|accessdate=October 23, 2013}}</ref><ref name=DeveloperForce>{{cite web|url=http://blogs.developerforce.com/isv/2011/07/cloud-talk-servicemax-builds-an-ipad-app-in-just-2-weeks-with-force-com.html|title=Cloud Talk: ServiceMax builds an iPad app in just 2 weeks with Force.com|publisher=Developer Force|author=Indrajit Sen|date=July 6, 2011|accessdate=October 23, 2013}}</ref><ref name=Upstart>{{cite web|url=http://upstart.bizjournals.com/money/loot/2012/11/07/vcs-seed-cloud-with-27-m-for-servicemax.html|title=Daily deals: VCs seed cloud with $27M for ServiceMax|publisher=Upstart Business Journal|author=Kent Bernhard Jr|date=November 7, 2012|accessdate=October 23, 2013}}</ref><ref name=TechnologyEvaluation>{{cite web|url=http://blog.technologyevaluation.com/blog/2013/04/16/inside-look-at-the-success-of-cloud-field-service-provider-servicemax%E2%80%94part-1/|title=Inside Look at the Success of Cloud Field Service Provider ServiceMax—Part 1|publisher=Technology Evaluation Centers|author=P.J. Jakovljevic|accessdate=October 23, 2013}}</ref> ServiceMax offers [[software as a service|on-demand]] solutions that automate operational planning such as workforce optimization, advanced scheduling and dispatch, parts logistics, inventory and depot repair, and installed base entitlements.<ref name=InsideView/><ref name=PandoDaily/> The company has offices in [[Pleasanton, California]]; [[Austin, Texas]]; [[Bangalore, India]]; [[Tokyo, Japan]]; [[Sydney, Australia]] and [[London, England]].<ref name=PandoDaily/>


== Products & Services ==
== Products & Services ==


ServiceMax’s platform is built on [[Salesforce.com|SalesForce]] [[force.com]] cloud technology.<ref name=VentureBeat/><ref name=WallStreet/><ref name=PandoDaily/><ref name=TabTimes/><ref name=SearchConsumerization>{{cite web|url=http://searchconsumerization.techtarget.com/feature/How-iPads-and-a-field-service-app-transformed-McKinley-Equipment|title=How iPads and a field service app transformed McKinley Equipment|publisher=Search Consumerization|author=James Furbush|date=April 2013|accessdate=October 23, 2013}}</ref><ref name=ContractorMag>{{cite web|url=http://contractormag.com/feldmans/apps-streamline-your-workday|title=Apps to streamline your workday|publisher=Contractor|author=William Feldman|author2=Patti Feldman|date=July 8, 2013|accessdate=October 23, 2013}}</ref> ServiceMax’s cloud-based, mobile-ready field service software solution<ref>https://techcrunch.com/2016/03/15/salesforce-takes-on-servicemax-with-new-field-service-product/</ref> supports companies across industries to manage contracts, scheduling and parts. It also provides SaaS ([[Software as a Service]]) mobile and cloud solutions for parts logistics, work order management, communication and analytics accessible through mobile devices.
ServiceMax’s platform is built on [[Salesforce.com|SalesForce]] [[force.com]] cloud technology.<ref name=VentureBeat/><ref name=WallStreet/><ref name=PandoDaily/><ref name=TabTimes/><ref name=SearchConsumerization>{{cite web|url=http://searchconsumerization.techtarget.com/feature/How-iPads-and-a-field-service-app-transformed-McKinley-Equipment|title=How iPads and a field service app transformed McKinley Equipment|publisher=Search Consumerization|author=James Furbush|date=April 2013|accessdate=October 23, 2013}}</ref><ref name=ContractorMag>{{cite web|url=http://contractormag.com/feldmans/apps-streamline-your-workday|title=Apps to streamline your workday|publisher=Contractor|author=William Feldman|author2=Patti Feldman|date=July 8, 2013|accessdate=October 23, 2013}}</ref> ServiceMax’s cloud-based, mobile-ready field service software solution<ref>https://techcrunch.com/2016/03/15/salesforce-takes-on-servicemax-with-new-field-service-product/</ref> supports companies across industries to manage contracts, scheduling and parts. It also provides SaaS ([[Software as a Service]]) mobile and cloud solutions for parts logistics, work order management, communication and analytics accessible through mobile devices. Customers include communications, technology, industrial equipment, medical devices, and utilities industries.<ref name=WallStreet/><ref name=InsideView/><ref name=TabTimes>{{cite web|url=http://tabtimes.com/analysis/mobile-workers/2013/06/25/3-ways-forgotten-industries-are-being-transformed-tablets|title=3 ways ‘forgotten industries’ are being transformed with tablets|publisher=TabTimes Tablet Biz|author=Dave Yarnold|date=June 25, 2013|accessdate=October 23, 2013}}</ref>


== History ==
== History ==

Revision as of 20:15, 12 July 2016


ServiceMax
Company typePrivate
IndustrySoftware as a service
Founded1999
HeadquartersPleasanton, California
Key people
David Yarnold (CEO), Athani Krishnaprasad (Co-Founder), Hari Subramanian (Co-Founder)
ProductsField Service Management Software
Websitehttp://servicemax.com/

ServiceMax is a private company and a provider of cloud-based field service management solutions for technicians, managers and executives.[1][2][3][4][5][6][7][8][9][10] ServiceMax offers on-demand solutions that automate operational planning such as workforce optimization, advanced scheduling and dispatch, parts logistics, inventory and depot repair, and installed base entitlements.[3][4] The company has offices in Pleasanton, California; Austin, Texas; Bangalore, India; Tokyo, Japan; Sydney, Australia and London, England.[4]

Products & Services

ServiceMax’s platform is built on SalesForce force.com cloud technology.[1][2][4][11][12][13] ServiceMax’s cloud-based, mobile-ready field service software solution[14] supports companies across industries to manage contracts, scheduling and parts. It also provides SaaS (Software as a Service) mobile and cloud solutions for parts logistics, work order management, communication and analytics accessible through mobile devices. Customers include communications, technology, industrial equipment, medical devices, and utilities industries.[2][3][11]

History

Maxplore Technologies was founded in the late 1990s as a consulting company focusing on customer relationship management. A client requested Maxplore build a field service module on the Salesforce platform. The project took 2 weeks and in 2007, was entered in the “AppExchange Challenge” at the Dreamforce conference. The project won $2 million in funding from Emergence Capital and went on to win the Force Million Dollar Challenge in 2008.[8][10]

As of November 2012, ServiceMax had a total of $52 million in venture capital with $27 million coming in from Series D funding.[1][6][7][9]

See also

References

  1. ^ a b c Christina Farr (November 7, 2013). "Field service software provider ServiceMax pulls in $27M, plots global expansion". Venture Beat. Retrieved October 23, 2013.
  2. ^ a b c Shira Ovide (March 11, 2013). "Meet the New Mobile Workers". "The Wall Street Journal". Retrieved October 23, 2013.
  3. ^ a b c "ServiceMax, Inc". Inside View. Retrieved October 23, 2013.
  4. ^ a b c d Michael Carney (May 21, 2013). "ServiceMax's SaaS platform could make training technicians and replacing software a thing of the past". Pando Daily. Retrieved October 23, 2013.
  5. ^ Bruce Rogers (June 10, 2013). "CEO David Yarnold Has Field Service Automation Company ServiceMax on Fast Track". Forbes. Retrieved October 23, 2013.
  6. ^ a b Leena Rao (April 13, 2010). "SaaS Field Service Software ServiceMax Raises $8 Million From Salesforce And Others". Tech Crunch. Retrieved October 23, 2013.
  7. ^ a b Leena Rao (June 8, 2011). "SaaS Field Service Software ServiceMax Raises $14M From Mayfield, Salesforce And Others". Tech Crunch. Retrieved October 23, 2013.
  8. ^ a b Indrajit Sen (July 6, 2011). "Cloud Talk: ServiceMax builds an iPad app in just 2 weeks with Force.com". Developer Force. Retrieved October 23, 2013.
  9. ^ a b Kent Bernhard Jr (November 7, 2012). "Daily deals: VCs seed cloud with $27M for ServiceMax". Upstart Business Journal. Retrieved October 23, 2013.
  10. ^ a b P.J. Jakovljevic. "Inside Look at the Success of Cloud Field Service Provider ServiceMax—Part 1". Technology Evaluation Centers. Retrieved October 23, 2013.
  11. ^ a b Dave Yarnold (June 25, 2013). "3 ways 'forgotten industries' are being transformed with tablets". TabTimes Tablet Biz. Retrieved October 23, 2013.
  12. ^ James Furbush (April 2013). "How iPads and a field service app transformed McKinley Equipment". Search Consumerization. Retrieved October 23, 2013.
  13. ^ William Feldman; Patti Feldman (July 8, 2013). "Apps to streamline your workday". Contractor. Retrieved October 23, 2013.
  14. ^ https://techcrunch.com/2016/03/15/salesforce-takes-on-servicemax-with-new-field-service-product/
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