Beyond the Rack: Difference between revisions
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[[Category:Online retailers]] |
[[Category:Online retailers]] |
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[[Category:Companies established in 2009]] |
[[Category:Companies established in 2009]] |
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BTR fradulent company. |
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* i had around $800 credit in my account which was made by my return on 2015. |
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* i got an email says the ownership will be changed on Sep 2016. |
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* i tried to buy something on Oct 2016(which is after ownership change) and was not able to see my credit on renewaled website. So i called customer service and talked with the agent named Paul. S/he said my credit is still valid and won't expire since it is made from actual money. So i can use it for my next purchase. |
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* today i talked with customer service manager Marie and she said "unfortunately, as I have mentioned you previously 7098961 Canada Inc. (formerly known as Beyond the Rack) filed for protection with the court last March 24th 2016 and was purchased by a new owner May 24th 2016. The company is now under 9721444 Canada Inc." which i never got notified. |
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* I said ownership change does not mean BTR can evaporate my money, especially when the customer did not get any information about it. also, there was not even one line mentioning it. |
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* she said i did not get email because i did not make recent order which does not make any sense. because i did not make recent order, i am not eligible to get notified regarding such a money sensitive issue? it is company's responsibility to notify any major legal/rule change especially regarding money. |
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* current website still says: |
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"Promotional and referral credits expire one year after they're issued. Account credits do not expire. You will be notified by email if any of your promotional or referral credits are about to expire." |
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* i never got any email regarding this at all. |
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* i will have to open court case since it is more than $500 current value. i took screenshots of whole conversation(live chat) and BTR website so if they change the website, i can still have the evidence. |
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*IF ANYONE WANT TO JOIN ME, FEEL FREE TO MSG ME. I CAN SHARE MY INFORMATION. OR IF ANY BTR MANAGEMENT PERSONNEL SAW THIS WHO IS ELIGIBLE TO RESOLVE, CONTACT ME ASAP. THANKS. |
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Revision as of 19:07, 12 April 2017
| Company type | Private |
|---|---|
| Industry | Clothing Industry |
| Founded | 2009 |
| Founder | Yona Shtem Robert Gold |
| Headquarters | |
| Website | beyondtherack |
Beyond the Rack is a North American online shopping company which operates a website that offers clothing, accessory, beauty and home decor products. The company was founded in 2009 and in 2014 had over ten million members.
In 2011, Internet Retailer magazine called it the fastest growing online retailer in the USA.[1]
In 2016, BTR went bankrupt, the site is currently offline and the company has filed for bankruptcy[2]
History
Beyond the Rack was launched in 2009 by Yona Shtern and Robert Gold. Shtern was the former chief marketing officer at Ice.com, My Virtual Model and Microcell Telecommunications. Gold was the former president of Gosh Marketing and Donald Berman Enterprises. The company is privately held with its offices in New York City and Montreal.[3]
Overview
Beyond the Rack visitors must be members in order to view the company’s merchandise. Products are grouped into sale "events" from a single brand or small groups of brands. An email is sent to all members prior to each event's start. Once launched, each of the events lasts 48 hours.
In 2013, the company had achieved sales in excess of $150 million.[4] Its investors include Panorama Capital, Highland Capital Partners, BDC Venture Capital, Export Development Canada, Tandem Expansion Fund, Rho Canada and Inovia Capital.[1][5]
Beyond the Rack
Beyond the Rack serves over ten million members in North America and offers merchandise from over 3,000 brands.[6] The website organizes 15 new sales each day.[7]
BTR Home
Launched in October 2011 as a subsidy of Beyond the Rack, BTR Home offers bed and bath, furniture, decor, kitchenware, wall art and home organizer brands, including U.S Polo Linens, Kosta Boda Crystal, KitchenAid and Cuisinart appliances and Denby dinnerware.[8]
References
- ^ a b "Beyond the Rack racks up another big round of financing". Internet Retailer, 10 November 2011. Retrieved 29 November 2011.
- ^ http://www.techvibes.com/blog/beyond-the-rack-files-for-creditor-protection-2016-04-06
- ^ "Beyond the Rack's Shtern delivers inspirational tale", Winnipeg Free Press
- ^ "Montreal’s Beyond the Rack closes US$37M funding round". Financial Post, 9 November 2011. Retrieved 29 November 2011.
- ^ "Beyond The Rack Secures $25 Million, Brings on New Exec", BetaKit
- ^ Dusto, Amy. "Beyond the Rack raises $25 million". Internet Retailer, 31 December 2013.
- "How to get 70% off those killer heels (if you’re fast enough)". The Globe and Mail, 22 November 2011. Retrieved 29 November 2011. - ^ Jackson, Brian. "Beyond the Rack goes beyond customer segmentation with ExactTarget Marketing Cloud". IT Business, 9 June 2014.
- ^ "Beyond The Rack Launches BTR Home". Canada Newswire, 7 October 2011. Retrieved 29 November 2011.
- "Transcript: How Beyond the Rack fashions its strategy", The Globe and Mail
- "How Beyond the Rack Used Social Media as a Customer Service Tool" Archived March 12, 2014, at the Wayback Machine, MarketingWise
- "Beyond the Rack conclut une émission de 25 millions". Le Devoir, 27 November 2013 Template:Fr
- Bogart, Nicole. "Black Friday deals put Canadians in shopping mood, many go online". Global News. 28 November 2013.
External links
BTR fradulent company.
- i had around $800 credit in my account which was made by my return on 2015.
- i got an email says the ownership will be changed on Sep 2016.
- i tried to buy something on Oct 2016(which is after ownership change) and was not able to see my credit on renewaled website. So i called customer service and talked with the agent named Paul. S/he said my credit is still valid and won't expire since it is made from actual money. So i can use it for my next purchase.
- today i talked with customer service manager Marie and she said "unfortunately, as I have mentioned you previously 7098961 Canada Inc. (formerly known as Beyond the Rack) filed for protection with the court last March 24th 2016 and was purchased by a new owner May 24th 2016. The company is now under 9721444 Canada Inc." which i never got notified.
- I said ownership change does not mean BTR can evaporate my money, especially when the customer did not get any information about it. also, there was not even one line mentioning it.
- she said i did not get email because i did not make recent order which does not make any sense. because i did not make recent order, i am not eligible to get notified regarding such a money sensitive issue? it is company's responsibility to notify any major legal/rule change especially regarding money.
- current website still says:
"Promotional and referral credits expire one year after they're issued. Account credits do not expire. You will be notified by email if any of your promotional or referral credits are about to expire."
- i never got any email regarding this at all.
- i will have to open court case since it is more than $500 current value. i took screenshots of whole conversation(live chat) and BTR website so if they change the website, i can still have the evidence.
- IF ANYONE WANT TO JOIN ME, FEEL FREE TO MSG ME. I CAN SHARE MY INFORMATION. OR IF ANY BTR MANAGEMENT PERSONNEL SAW THIS WHO IS ELIGIBLE TO RESOLVE, CONTACT ME ASAP. THANKS.