Qualfon: Difference between revisions
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| caption = ''Be the Best BPO. Make People's Lives Better.'' |
| caption = ''Be the Best BPO. Make People's Lives Better.'' |
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| homepage = [http://www.qualfon.com/ www.qualfon.com] |
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'''Qualfon, Inc.''' is a global provider of call center, back office, and business process outsourcing (BPO) services.<ref>[http://www.biznow.gy/2013/09/05/qualfon-to-create-6000-jobs/ BizNow Guyana Business and Finance News OnDemand]</ref> Founded in 1995, Qualfon provides outsourcing services including call centers, customer service, customer acquisition and retention, customer on-boarding, as well as back-office processing. The company is privately held. Qualfon operates in the Philippines, Guyana, Mexico, the United States, and China. |
'''Qualfon, Inc.''' is a global provider of call center, back office, and business process outsourcing (BPO) services.<ref>[http://www.biznow.gy/2013/09/05/qualfon-to-create-6000-jobs/ BizNow Guyana Business and Finance News OnDemand]</ref> Founded in 1995, Qualfon provides outsourcing services including call centers, customer service, customer acquisition and retention, customer on-boarding, as well as back-office processing. The company is privately held. Qualfon operates in the Philippines, Guyana, Mexico, the United States, and China.<ref>[http://www.qualfon.com/about-qualfon/our-values/ Qualfon Official Website]</ref> |
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In March 2013, Qualfon acquired Data Control Group (DCG),<ref>[http://www.prweb.com/releases/2013/3/prweb10494247.htm PRWeb Online]</ref> which is now Qualfon Data Services Group (DSG), a division of Qualfon that performs back-office processing. |
In March 2013, Qualfon acquired Data Control Group (DCG),<ref>[http://www.prweb.com/releases/2013/3/prweb10494247.htm PRWeb Online]</ref> which is now Qualfon Data Services Group (DSG), a division of Qualfon that performs back-office processing. |
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==References== |
==References== |
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{{Reflist}} |
{{Reflist}} |
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==External links== |
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* [http://www.qualfon.com Official website] |
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[[Category:Outsourcing companies]] |
[[Category:Outsourcing companies]] |
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Qualfon sucks. They lie to their workers as well as their clients. I worked on the Tmobile project for 14 months and they distort EVERYTHING. t only make me wonder if T mobile is ignorant or totally cool with it all. |
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whether it hthe abysmal Phillipean customer care ore the lying sales force its no excuse. |
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Revision as of 08:07, 29 June 2017
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| Industry |
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|---|---|
| Founded | 1995 |
Area served | International clients |
| Services | Call centers, BPO and back-office processing |
Number of employees | 12,000 |
| Divisions | Qualfon DSG |
Qualfon, Inc. is a global provider of call center, back office, and business process outsourcing (BPO) services.[1] Founded in 1995, Qualfon provides outsourcing services including call centers, customer service, customer acquisition and retention, customer on-boarding, as well as back-office processing. The company is privately held. Qualfon operates in the Philippines, Guyana, Mexico, the United States, and China.[2]
In March 2013, Qualfon acquired Data Control Group (DCG),[3] which is now Qualfon Data Services Group (DSG), a division of Qualfon that performs back-office processing.
In May 2014, Qualfon acquired Center Partners,[4] a United States contact center outsourcing company. Center Partners operates as a fully integrated part of Qualfon. The acquisition expanded Qualfon's operations with sales and technical support expertise, 2,500 additional employees, and six contact centers across Idaho, Washington, and Colorado.
In April 2016, Qualfon acquired Culture.Service.Growth (CSG), a contact center services company based in San Antonio, Texas. CSG expanded Qualfon's competency in property and casualty insurance, transportation and logistics, as well as retail services. The company now operates as a fully integrated part of Qualfon.[5]