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'''Compass Bancshares''' {{nasdaq|CBSS}} is a publicly held company based in [[Birmingham, Alabama]]. Compass Bank is a subsidiary of [[Compass Bancshares]], Inc., a Southwestern financial holding company with $30.1 billion in assets and 385 full-service banking offices in [[Alabama]], [[Arizona]], [[Colorado]], [[Florida]], [[New Mexico]], and [[Texas]]. Compass Bancshares, one of the nation's 30 largest banks, is a member of the S&P 500 Index and the Dow Jones Select Dividend Index. |
'''Compass Bancshares''' {{nasdaq|CBSS}} is a publicly held company based in [[Birmingham, Alabama]]. Compass Bank is a subsidiary of [[Compass Bancshares]], Inc., a Southwestern financial holding company with $30.1 billion in assets and 385 full-service banking offices in [[Alabama]], [[Arizona]], [[Colorado]], [[Florida]], [[New Mexico]], and [[Texas]]. Compass Bancshares, one of the nation's 30 largest banks, is a member of the S&P 500 Index and the Dow Jones Select Dividend Index. |
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==Anecdotes: == |
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At least one member of the public has recieved 10 or so automated messages (on a business phone line) from Compass Bank with regards to an account that belongs to a Compass Bank customer. Attempts to contact Compass Bank Customer support were met with the typical automated phone system roadblocks and required several menus and several minutes to get through. After talking with a customer support representative the first time the matter was to be cleared-up. However that was not the case as more messages ensued. The latest of which had a malfunction that caused the voice to spell each word and courteously ended with 'T' 'H' 'A' 'N' 'K' 'Y' 'O' 'U'. On the second phone call to customer support the representative supposedly sent a message to a 'do not call' list and said they would try to have it cleared up in 48 hours. |
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It is noted that Compass Bank's web site states about itself: |
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"Bank-ish is impersonal. Frustrating." AND "...we pride ourselves at |
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Compass Bank on being as un-bankish as possible" |
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== External links == |
== External links == |
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Revision as of 15:55, 1 November 2006
Compass Bancshares Nasdaq: CBSS is a publicly held company based in Birmingham, Alabama. Compass Bank is a subsidiary of Compass Bancshares, Inc., a Southwestern financial holding company with $30.1 billion in assets and 385 full-service banking offices in Alabama, Arizona, Colorado, Florida, New Mexico, and Texas. Compass Bancshares, one of the nation's 30 largest banks, is a member of the S&P 500 Index and the Dow Jones Select Dividend Index.
Anecdotes:
At least one member of the public has recieved 10 or so automated messages (on a business phone line) from Compass Bank with regards to an account that belongs to a Compass Bank customer. Attempts to contact Compass Bank Customer support were met with the typical automated phone system roadblocks and required several menus and several minutes to get through. After talking with a customer support representative the first time the matter was to be cleared-up. However that was not the case as more messages ensued. The latest of which had a malfunction that caused the voice to spell each word and courteously ended with 'T' 'H' 'A' 'N' 'K' 'Y' 'O' 'U'. On the second phone call to customer support the representative supposedly sent a message to a 'do not call' list and said they would try to have it cleared up in 48 hours.
It is noted that Compass Bank's web site states about itself: "Bank-ish is impersonal. Frustrating." AND "...we pride ourselves at Compass Bank on being as un-bankish as possible"
External links
- Compass Bank official site
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