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|birth_date = {{birth-date and age|May 25, 1966}}
|birth_date = {{birth-date and age|May 25, 1966}}
|birth_place = [[New York City]]
|birth_place = [[New York City]]
|death = September 19, 2015
|death =
|spouse = Stanley Jozef Olender 1991-1996 (divorced)<Br>Joseph Daniel Rippolone 1996-2008 (divorced)
|spouse = {{marriage|Stanley Jozef Olender|1991|1996|end=divorced}}<br>{{marriage|Joseph Daniel Rippolone|1996|2008|end=divorced}}
|children = 6
|children = 6
|parents = [[Stavros Niarchos]]<br />Charlotte Ford
|parents = [[Stavros Niarchos]]<br />[[Charlotte Ford]]
|death_date =
|death_date =
|death_place =
|death_place =
Line 18: Line 18:
|known_for =
|known_for =
|residence = [[Birmingham, MI]]
|residence = [[Birmingham, MI]]
|occupation = [[Ford Motor Company]] Director of Global marketing
|occupation = Chief Customer Experience Officer, [[Ford Motor Company]]
|nationality =
|nationality = American
|networth =
|networth =
}}
}}
'''Elena Ford''' (born May 25, 1966 as '''Elena Anne Ford-Niarchos''') is the daughter of [[Charlotte Ford]], an [[Beneficiary|heiress]] to the [[Ford Motor Company]] fortune, and the [[Greeks|Greek]] shipping tycoon [[Stavros Niarchos]]. She is a granddaughter of longtime Ford Motor Company president [[Henry Ford II]] and the great-great granddaughter of company founder [[Henry Ford]]. On March 1, 2013 Ford became a vice-president of the company, making her one of thirty-eight officers running the company.<ref name="fp">"Elana Ford is named VP of automaker", Detroit Free Press, February 15, 2012, page 12A</ref> Currently she is Director of [[Global marketing]] for the company as a whole. She is responsible for marketing, product management and sales support activities for Ford Motor Company around the world. She is the first female Ford family member to hold a significant position at Ford.<ref name="first-female">[[USA Today]], [https://www.usatoday.com/story/money/cars/driveon/2013/02/15/elena-ford-vice-president-henry-ford/1923555/ Elena Ford is first woman Ford family member to hold a significant position at the automaker.] February 15, 2013. Retrieved February 24, 2013.</ref>
'''Elena Ford''' (born May 25, 1966) is an American businesswoman. She is the Chief Customer Experience Officer at [[Ford Motor Company]].<ref name="first-female">[[USA Today]], [https://www.usatoday.com/story/money/cars/driveon/2013/02/15/elena-ford-vice-president-henry-ford/1923555/ Elena Ford is first woman Ford family member to hold a significant position at the automaker.] February 15, 2013. Retrieved February 24, 2013.</ref>

==Early life and education==
Elena Ford was born Elena Anne Ford-Niarchos in 1966, the daughter of [[Charlotte Ford]] and [[Stavros Niarchos]]. Her parents divorced and her mother married [[Edward Downe Jr.]], the founder and chairman of [[Downe Communications]] in 1986.<ref name="nytimes.com">https://www.nytimes.com/1986/09/01/style/charlotte-ford-wed-to-edward-downe-jr.html</ref> Her mother was previously married and divorced from [[J. Anthony Forstmann]].<ref name="nytimes.com"/>

She has a bachelor's degree in business from [[New York University]].<ref>{{cite web|url=https://media.ford.com/content/fordmedia/fna/us/en/people/elena-a--ford.html|title=Elena A. Ford|work=ford.com|accessdate=20 June 2015}}</ref><ref>https://www.nytimes.com/1996/06/02/style/weddings-elena-ford-and-joseph-rippolone.html</ref>


==Career==
==Career==
On March 1, 2012, Ford took over a new global unit within the company, the Dealer and Consumer Experience group. She is responsible for standardizing the way dealerships interact with customers around the world and oversees global dealer strategy, planning, training and consumer experience.
Ford joined the Ford Motor Company in 1995 as a marketing executive.<ref>{{Cite web|url=https://www.bloomberg.com/news/articles/2018-10-15/henry-ford-heir-named-to-top-customer-service-post-at-automaker|title=Henry Ford Heir Named to Top Customer Service Post at Automaker|publisher=Bloomberg Business|date=2018-10-15|author=Keith Naughton}}</ref> On March 1, 2012, Ford took over a new global unit within the company, the Dealer and Consumer Experience group. She was responsible for standardizing the way dealerships interact with customers around the world and oversees global dealer strategy, planning, training and consumer experience. By March 2013, Ford became a vice-president of the company, making her one of thirty-eight officers running the company.<ref name="fp">"Elana Ford is named VP of automaker", Detroit Free Press, February 15, 2012, page 12A</ref> She became the first female Ford family member to hold a leadership position at Ford.<ref name="first-female"/>


She later was named the company's Director of [[global marketing|Global Marketing]], and was responsible for marketing, product management and sales support activities for Ford Motor Company. During this time, she marketed the company's development into mobility services.<ref>{{Cite web|url=https://abcnews.go.com/Technology/henry-fords-great-great-granddaughters-vision-stress-driving/story?id=37903991|title=Henry Ford’s Great-Great Granddaughter's Vision for No-Stress Driving and Car Ownership|publisher=ABC News|date=2016-03-25|author=Alyssa Newcomb}}</ref> In October 2018, Ford was announced as the company's first Chief [[Customer Experience]] Officer. The role works in the customer service division as well as sales and marketing to aid customers throughout the entire ownership cycle of a vehicle.<ref>{{Cite web|url=https://www.detroitnews.com/story/business/autos/ford/2018/10/15/elena-ford-family-motor-new-chief-customer-experience-officer/1648348002/|title=Ford heir to lead global push for better service|publisher=The Detroit News|date=2018-10-15|author=Ian Thibodeau}}</ref>
As of March 1, 2013, Ford became a vice-president of the company, making her one of thirty-eight officers running the company.<ref name="fp"/>


==Biography==
She is Director of [[global marketing]] for the company as a whole. She is responsible for marketing, product management and sales support activities for Ford Motor Company around the world. She is the first female Ford family member to hold a significant position at Ford.<ref name="first-female"/> Ford will also establish standards and practices for China as Ford introduces the Lincoln brand in 2014.{{Citation needed|date=June 2015}}
Elena Anne Ford-Niarchos was born on May 25, 1966 in [[New York City]] to [[Charlotte Ford]] and [[Greeks|Greek]] shipping tycoon, [[Stavros Niarchos]]. After her parents divorced in 1967, Ford's mother married [[J. Anthony Forstmann]] in 1973.<ref>{{Cite web|url=https://www.nytimes.com/1973/05/02/archives/charlotte-ford-is-wed-to-j-a-forstmann-matron-of-honor-dinner-dance.html|title=Charlotte Ford Is Wed to J. A. Forstmann|publisher=The New York Times|date=1973-05-02|author=Enid Nemy}}</ref> Her mother married [[Edward Downe Jr.]], the founder and chairman of [[Downe Communications]] in 1986.<ref name="nytimes.com">https://www.nytimes.com/1986/09/01/style/charlotte-ford-wed-to-edward-downe-jr.html</ref>


She received a bachelor's degree in business from [[New York University]].<ref>{{cite news|title=Elena Ford|publisher=The Detroit News|date=2009-01-28|url=https://www.pressreader.com/usa/the-detroit-news/20090128/281517927007326}}</ref> In 1991, Ford married Stanley Jozef Olender, the owner of Stanley O's, an estate maintenance service in [[Southampton (town), New York|Southampton, New York]].<ref>{{Cite web|url=https://www.nytimes.com/1991/10/06/style/elena-ford-niarchos-is-married-to-stanley-olender-in-southampton.html|title=Elena Ford-Niarchos Is Married To Stanley Olender in Southampton|publisher=The New York Times|date=1991-10-06}}</ref> In 1996, she divorced Olender and married Joseph Daniel Rippolone, a plumber, mechanic, builder, and inventor.<ref>[https://query.nytimes.com/gst/fullpage.html?res=9402E3D61E39F931A35755C0A960958260 WEDDINGS;Elena Ford and Joseph Rippolone - New York Times<!-- Bot generated title -->]</ref>
== Personal life ==
In 1997, Ford was involved in a dispute with her half-siblings by her father's third wife, Eugenia Livanos. Stavros Niarchos stipulated in his will that no one had the right to touch his billions until 2009, and two [[Swiss]] court decisions have effectively bound the hands of the Niarchos heirs from any inheritance.{{Citation needed|date=June 2015}}


In 2008, Ford and Rippolone divorced by mutual agreement.<ref>{{cite web|url=http://www.sptimes.com/2003/05/08/TampaBay/A_love_of_cars__the_f.shtml|title=TAMPA BAY: A love of cars, the family name shape a Ford|work=sptimes.com|accessdate=19 June 2015}}</ref> In 2011, Ford pleaded guilty to charges of [[drunk driving]] and [[child endangerment]], and was sentenced to two years probation.<ref>{{cite web|url=http://www.autonews.com/article/20110421/OEM02/110429948/elena-ford-pleads-guilty-in-dui-case-receives-probation|title=Elena Ford pleads guilty in DUI case, receives probation|work=Automotive News|accessdate=19 June 2015}}</ref> Ford was involved in a dispute with her half-siblings by her father's third wife, Eugenia Livanos. Stavros Niarchos stipulated in his will that no one had the right to touch his billions until 2009, and two [[Swiss]] court decisions have effectively bound the hands of the Niarchos heirs from any inheritance.{{Citation needed|date=June 2015}}
===Marriages===
In 1991, Ford-Niarchos (as she was then known) married Stanley Jozef Olender, the owner of Stanley O's, an estate maintenance service in [[Southampton (town), New York|Southampton, New York]]. In 1996, after one child together she divorced Olender and she married Joseph Daniel Rippolone, a plumber, mechanic, builder, and inventor. They had five children together. In 2008 Joseph Rippolone and Elena Ford divorced by mutual agreement. The divorce proceedings lasted a year.<ref>[https://query.nytimes.com/gst/fullpage.html?res=9402E3D61E39F931A35755C0A960958260 WEDDINGS;Elena Ford and Joseph Rippolone - New York Times<!-- Bot generated title -->]</ref><ref>{{cite web|url=http://www.sptimes.com/2003/05/08/TampaBay/A_love_of_cars__the_f.shtml|title=TAMPA BAY: A love of cars, the family name shape a Ford|work=sptimes.com|accessdate=19 June 2015}}</ref>


Ford is the great-great granddaughter of company founder [[Henry Ford]], and a granddaughter of longtime Ford Motor Company president [[Henry Ford II]]. She has stated that her grandfather was her best friend, and taught her how to drive from a [[F-100]] pickup with a stick shift.<ref>{{Cite web|url=https://www.dailyrecord.co.uk/lifestyle/motoring/peoples-ford-likes-focus-customers-4051932|title=Elena Ford - granddaughter of Henry Ford II is focused on customers|publisher=Daily Record|date=2014-08-15|author=Maggie Barry}}</ref>
===Legal issues===
On April 4, 2011, Ford was charged with [[drunk driving]] and [[child endangerment]] because her son was in the vehicle.<ref>{{cite web|url=https://www.reuters.com/article/2011/04/05/ford-elena-idUSN0514996520110405|title=Ford heir Elena Ford arrested for drunk driving|work=Reuters|accessdate=19 June 2015}}</ref> The incident occurred in the [[Detroit]] suburb of [[Ferndale, Michigan|Ferndale]], [[Michigan]].<ref>{{cite web|url=http://www.mlive.com/news/detroit/index.ssf/2011/04/ferndale_police_report_on_elen.html|title=Ferndale Police report on Elena Ford: Heiress had trouble with ABCs|work=MLive.com|accessdate=19 June 2015}}</ref> On April 21, 2011, she pleaded guilty to the charges, and was sentenced to two years probation.<ref>{{cite web|url=http://www.autonews.com/article/20110421/OEM02/110429948/elena-ford-pleads-guilty-in-dui-case-receives-probation|title=Elena Ford pleads guilty in DUI case, receives probation|work=Automotive News|accessdate=19 June 2015}}</ref><ref>{{cite web|url=http://www.myfoxdetroit.com/story/18471664/elena-ford-sentenced-for-driving-drunk-with-child-in-backseat |title=Elena Ford Sentenced For Driving Drunk with Child In Backseat |date=21 April 2011 |work=myfoxdetroit.com |accessdate=19 June 2015 |deadurl=yes |archiveurl=https://web.archive.org/web/20150620032120/http://www.myfoxdetroit.com/story/18471664/elena-ford-sentenced-for-driving-drunk-with-child-in-backseat |archivedate=20 June 2015 |df= }}</ref>


==See also==
==See also==
Line 52: Line 45:


== External links ==
== External links ==
* [https://www.huffingtonpost.com/entry/ford-executives-management-style-matches-strengths_us_5956b734e4b0326c0a8d1056 Ford Executive's Management Style Matches Strengths: 'You Can't Put All Like-Minded People Together']
* [https://web.archive.org/web/20060329033457/http://media.ford.com/article_display.cfm?article_id=12330 Elena A. Ford]


{{Niarchos family}}
{{Niarchos family}}

Revision as of 13:56, 6 March 2019

Elena Ford
Born
Elena Anne Ford-Niarchos

May 25, 1966 (1966-05-25) (age 58)
New York City
NationalityAmerican
Other namesElena Ford-Niarchos
Alma materNew York University[when?]
Occupation(s)Chief Customer Experience Officer, Ford Motor Company
Spouse(s)
Stanley Jozef Olender
​
​
(m. 1991; div. 1996)​

Joseph Daniel Rippolone
​
​
(m. 1996; div. 2008)​
Children6
Parent(s)Stavros Niarchos
Charlotte Ford

Elena Ford (born May 25, 1966) is an American businesswoman. She is the Chief Customer Experience Officer at Ford Motor Company.[1]

Career

Ford joined the Ford Motor Company in 1995 as a marketing executive.[2] On March 1, 2012, Ford took over a new global unit within the company, the Dealer and Consumer Experience group. She was responsible for standardizing the way dealerships interact with customers around the world and oversees global dealer strategy, planning, training and consumer experience. By March 2013, Ford became a vice-president of the company, making her one of thirty-eight officers running the company.[3] She became the first female Ford family member to hold a leadership position at Ford.[1]

She later was named the company's Director of Global Marketing, and was responsible for marketing, product management and sales support activities for Ford Motor Company. During this time, she marketed the company's development into mobility services.[4] In October 2018, Ford was announced as the company's first Chief Customer Experience Officer. The role works in the customer service division as well as sales and marketing to aid customers throughout the entire ownership cycle of a vehicle.[5]

Biography

Elena Anne Ford-Niarchos was born on May 25, 1966 in New York City to Charlotte Ford and Greek shipping tycoon, Stavros Niarchos. After her parents divorced in 1967, Ford's mother married J. Anthony Forstmann in 1973.[6] Her mother married Edward Downe Jr., the founder and chairman of Downe Communications in 1986.[7]

She received a bachelor's degree in business from New York University.[8] In 1991, Ford married Stanley Jozef Olender, the owner of Stanley O's, an estate maintenance service in Southampton, New York.[9] In 1996, she divorced Olender and married Joseph Daniel Rippolone, a plumber, mechanic, builder, and inventor.[10]

In 2008, Ford and Rippolone divorced by mutual agreement.[11] In 2011, Ford pleaded guilty to charges of drunk driving and child endangerment, and was sentenced to two years probation.[12] Ford was involved in a dispute with her half-siblings by her father's third wife, Eugenia Livanos. Stavros Niarchos stipulated in his will that no one had the right to touch his billions until 2009, and two Swiss court decisions have effectively bound the hands of the Niarchos heirs from any inheritance.[citation needed]

Ford is the great-great granddaughter of company founder Henry Ford, and a granddaughter of longtime Ford Motor Company president Henry Ford II. She has stated that her grandfather was her best friend, and taught her how to drive from a F-100 pickup with a stick shift.[13]

See also

References

  1. ^ a b USA Today, Elena Ford is first woman Ford family member to hold a significant position at the automaker. February 15, 2013. Retrieved February 24, 2013.
  2. ^ Keith Naughton (2018-10-15). "Henry Ford Heir Named to Top Customer Service Post at Automaker". Bloomberg Business.
  3. ^ "Elana Ford is named VP of automaker", Detroit Free Press, February 15, 2012, page 12A
  4. ^ Alyssa Newcomb (2016-03-25). "Henry Ford's Great-Great Granddaughter's Vision for No-Stress Driving and Car Ownership". ABC News.
  5. ^ Ian Thibodeau (2018-10-15). "Ford heir to lead global push for better service". The Detroit News.
  6. ^ Enid Nemy (1973-05-02). "Charlotte Ford Is Wed to J. A. Forstmann". The New York Times.
  7. ^ https://www.nytimes.com/1986/09/01/style/charlotte-ford-wed-to-edward-downe-jr.html
  8. ^ "Elena Ford". The Detroit News. 2009-01-28.
  9. ^ "Elena Ford-Niarchos Is Married To Stanley Olender in Southampton". The New York Times. 1991-10-06.
  10. ^ WEDDINGS;Elena Ford and Joseph Rippolone - New York Times
  11. ^ "TAMPA BAY: A love of cars, the family name shape a Ford". sptimes.com. Retrieved 19 June 2015.
  12. ^ "Elena Ford pleads guilty in DUI case, receives probation". Automotive News. Retrieved 19 June 2015.
  13. ^ Maggie Barry (2014-08-15). "Elena Ford - granddaughter of Henry Ford II is focused on customers". Daily Record.
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