Kids Helpline: Difference between revisions
| Line 15: | Line 15: | ||
'''Phone Counselling''' |
'''Phone Counselling''' |
||
Available 24 hours a day, 7 days a week. 1800 55 1800 are free of charge and do not incur any costs from phone carriers (when made within Australia from landline or mobile phone services). |
Available 24 hours a day, 7 days a week. {24/7} 1800 55 1800 are free of charge and do not incur any costs from phone carriers (when made within Australia from landline or mobile phone services). |
||
'''Web Counselling''' |
'''Web Counselling''' |
||
| Line 23: | Line 23: | ||
'''Email Counselling''' |
'''Email Counselling''' |
||
Sometimes an email response can take up to two weeks. It is suggested and recommenced that those requiring urgent immediate assistance should contact Kids Helpline on 1800 55 |
Sometimes an email response can take up to two weeks. It is suggested and recommenced that those requiring urgent immediate assistance should contact Kids Helpline on 1800 55 1800 |
||
==Similar services== |
==Similar services== |
||
Revision as of 07:54, 29 February 2020
| Website | http://www.kidshelpline.com.au/ |
|---|
Kids Helpline is an Australian free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25. Counsellors respond to more than 6,000 calls each week[1] about issues ranging from relationship breakdown and bullying to sexual abuse, homelessness, suicidal thoughts, depression and drug and alcohol usage. The helpline service receives more than one million calls per year.[2]
Kids Helpline is primarily funded from the revenue-raising activities of yourtown (formerly BoysTown) through its prize draws and house lotteries. yourtown and Kids Helpline are initiatives of the De La Salle Brothers. Kids Helpline is also supported by their corporate sponsor Optus, state and federal funding, and through individual donations, fundraising events, trusts and funds.
In 2013, it had 4,427 counselling calls from Western Australia children, calls related to bullying rose by 75% in 2018.[3]
Counselling methods
Phone Counselling
Available 24 hours a day, 7 days a week. {24/7} 1800 55 1800 are free of charge and do not incur any costs from phone carriers (when made within Australia from landline or mobile phone services).
Web Counselling
Available 24 hours a day, 7 days a week. The person requesting assistance speaks with a counsellor through an instant messaging service.
Email Counselling
Sometimes an email response can take up to two weeks. It is suggested and recommenced that those requiring urgent immediate assistance should contact Kids Helpline on 1800 55 1800
Similar services
- Kids Help Phone (Canada)
- Childline (UK)
References
- ^ "Kids Helpline - About Us". Retrieved 9 March 2011.
- ^ Baker, Carolyn D.; Michael Emmison; Alan Firth (2005). Calling for Help: Language and Social Interaction in Telephone Helplines. John Benjamins Publishing. p. 135. ISBN 9027253862. Retrieved 14 October 2013.
- ^ Boddy, Natasha (August 13, 2013). "Bullies add to helpline workloads". The West Australian. Retrieved 6 September 2013.
Further reading
- Harris, Jessica. "Extending client-centered support: counselors’ proposals to shift from email to telephone counseling", De Gruyter Mouton, 2012-11-10
- Price, Megan. "Help-seeking among Indigenous Australian adolescents", Youth Studies Australia, v.32, no.1, March 2013, p.10-18
- Emmison, Michael. "Script proposals: a device for empowering clients in counselling". SAGE Publications, 2011
- Hawke, Philippa. Don't Just Listen- Tell Me What To Do [1] Queensland Review, Vol 24, Issue 1, 2017, pp 116-122