Wikipedia:Abuse response
 | This page is currently inactive and is retained for historical reference. Either the page is no longer relevant or consensus on its purpose has become unclear. To revive discussion, seek broader input via a forum such as the village pump. |
| Abuse response | |
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Abuse Response is a community initiative for the reporting and investigation of abuse originating from IP address users. Those IP addresses are then reported to the Internet service provider with jurisdiction over the IP address in hopes to counter and even deter abuse to Wikipedia.
For a list of current Abuse Response volunteers, or for information on how you can help with the Abuse Response project, please see the volunteers page. We are always looking for help. | |
| File a new report here | ||
| I. | For all reports: | |
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| II. | For a single IP address | For multiple IP addresses & ranges |
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Replace "IP" below with the IP address you are reporting. |
Replace "IP" below with the most recent IP address or IP range you are reporting. | |
| III. | Fill out the resulting page and fill-in the requested information. | |
| IV. | Save the page. | |
If you need help
If you need help with either submitting an abuse report or processing an abuse report, please ask on the talk page. You may also wish to directly message members of the team. A list of active team members may be found on the list of volunteers. Feel free to also contact members on their talk page.
Process
- The processing of an Abuse Response case has three phases.
- Alert: An attentive user notices a trend of vandalism from a given IP (or range) and reports the IP address here.
- Under Investigation: Once an alert is made, it is opened by a project member, who begins an investigation and compiles a report for use when contacting the ISP or organization responsible for the IP number.
- In Contact: Once a case has been investigated and a report prepared the case handler then attempts to contact the ISP or organization responsible for the IP address, explain the situation to the organization and points them to the prepared report. The case handler remains in contact with the organization, most likely by email, to answer any further questions or provide other requested information.
Once the case handler has made contact with the provider, the case remains open as long as contact continues. If the provider successfully resolves the complaint, the case handler closes the case, with a summary of the result. If the provider is unwilling to cooperate, the case is noted and closed with a summary of events.
You have opened the case and are notifying the reporting user.
You have rejected the case and are notifying the reporting user.
You have closed the case and are notifying the reporting user.