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Cognia

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Cognia Cloud is a cloud-based compliance archiving and analytics company, with headquarters in London.[1] It was established in 2007 to provide recording and regulatory solutions to financial institutions, telecommunications providers and field services enterprises.

Cognia Cloud
IndustryRegulatory compliance, Unified communications
HeadquartersLondon, United Kingdom (Head office)
Area served
Worldwide
ProductsArchiving, Call recording, Compliance
Websitewww.cognia.com

History

  • Established in 2007
  • Headquartered in the UK with operations in North America and Asia-Pacific
  • The world’s first company to develop an enterprise-grade mobile recording solution
  • The world’s first cloud service provider to achieve QSA-validated PCI DSS Level-1 compliance for its global cloud telephony and payment services platform
  • Winner of Computer Weekly European User Awards for Security 2014
  • Selected by CIO Review: 20 most promising contact center technology solution providers 2015
  • Cognia named in FinTech50 2016

Products and services

Its core product offering is the Cognia unified communications archive, which monitors, stores and analyzes multi-channel business interactions across multiple media - mobile voice, text, landline, video, Skype, email and social media. Their solution can be delivered as either a premises or hosted offering.

Cognia works with telco partners in North America, Asia and Europe and serves over 60 banks and financial institutions meet regulatory requirements, including US Dodd-Frank[2] and EU MiFID II.[3] Cognia's major customers include Swisscom,[4] Vodafone, BNP Paribas, Santander, Royal Bank of Scotland, AVIVA and Centrica.

References

  1. ^ "Cognia celebrates its new London office - Cognia". Cognia. 2016-07-20. Retrieved 2016-10-07.
  2. ^ "Requirements of Dodd-Frank for mobile call recording, storing and monitoring of telephone conversations and electronic communications - Cognia". Cognia. Retrieved 2016-10-07.
  3. ^ "Requirements of MiFID II for mobile recording, storing and monitoring of telephone conversations - Cognia". Cognia. Retrieved 2016-10-07.
  4. ^ "Swisscom joins Cognia Advisory Board - Cognia". Cognia. 2016-09-12. Retrieved 2016-10-07.