Andrews & Arnold
51°24′54.932″N 0°45′55.299″W / 51.41525889°N 0.76536083°W
 | This article contains promotional content. (July 2020) |
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| Company type | Private |
|---|---|
| Industry | ISP |
| Founded | 1997 |
| Headquarters | Bracknell, England, UK |
Key people | Adrian Kennard (Managing Director) |
| Products | Internet Services |
| Website | www |
Andrews & Arnold Ltd (also known as AAISP) is an Internet service provider based in Bracknell, England. The company was founded in 1997 and launched in 1998,[1] serving businesses and "technical" home users.[2]
The company was judged as the best niche internet service provider, according to the Thinkbroadband Customer Service Awards in 2009 and 2010.[3] As of September 2021, it was voted as the best broadband provider in the UK on the ISPreview website.[4]
The company's owner, Adrian Kennard, stated in a blog post that as of October 2010 the company is "xkcd/806" compliant, referring to xkcd comic number 806. This means that technical support callers who say the code word "shibboleet" will be transferred to a technical support representative who knows at least two programming languages, and presumably can offer more useful advice than a standard tech support script.[5][6]
Andrews & Arnold provides optional bonded multiple-link internet access. This allows multiple links to be used together to vastly increase speed and reliability. Special routers distribute individual IP packets between the available links in even one single download or upload operation will benefit fully from multiple speed, and it is not necessary to have several users, running programs or computers to gain the speed benefit. Links can be of different types, each needs only to be a pipe that can carry IP packets. Multiple links can either be used together all the time, or some can be brought up as a backup, if other links fail, so-called 'failover', or a combination of the two approaches can be set up.[7]
Andrews & Arnold strongly opposes censorship of Internet connections.[8] Kennard published several blog posts discussing why Internet censorship as discussed in the UK is not workable, providing background for AAISP's decision to not censor their customers’ connections.[9]
Products
Andrews & Arnold have a number of product areas:
- Internet access
- Leased lines
- Ethernet (2 Mbit/s - 1 Gbit/s)
- Domain and hosting services
- Colocation
- Domain names
- Email services
- Voice
- SIP Trunking
- VOIP - Voice over Internet Protocol
- SIP2SIM - Makes your mobile a SIP endpoint
- Hardware
- Firebrick Ethernet Routers (To rent or buy, manufactured by subsidiary Firebrick Ltd)
References
- ^ "Andrews & Arnold Ltd - About us". Aaisp.net.uk. Retrieved 30 June 2012.
- ^ "Andrews & Arnold Ltd - Broadband information". Aaisp.net.uk. Retrieved 30 June 2012.
- ^ "The UK's largest independent Broadband / ADSL troubleshooting website (incorporating news, reviews and comparisons)". thinkbroadband. Archived from the original on 8 June 2012. Retrieved 30 June 2012.
- ^ "The Top 10 Broadband ISPs". ISPreview UK. Retrieved 1 September 2021.
- ^ "Tech Support". xkcd. 15 October 2010. Retrieved 24 December 2011.
- ^ "XKCD/806 compliance". 15 October 2010. Archived from the original on 23 December 2011. Retrieved 24 December 2011.
- ^ "Bonding Lines". Retrieved 16 December 2017.
- ^ "Why Are We Against Censorship?". Andrews & Arnold. Retrieved 29 January 2014.
- ^ "Showing posts with label CENSORSHIP". RevK's ramblings. Retrieved 15 September 2018.
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