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DoctorOnCall

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DoctorOnCall
Original author(s)Maran Virumandi and Hazwan Najib
Initial releaseMay 2016
Websitedoctoroncall.com.my

DoctorOnCall is a Malaysian-based telehealth provider.[1][2] It provides a platform to connect patients to doctors for virtual medical consultations via telephone, videoconferencing and text messaging. It provides access to board-certified doctors for non-emergency and non-life threatening medical issues

History

DoctorOnCall was conceived by Maran Virumandi and his ex-colleague Hazwan Najib while they were both management consultants. They worked towards launching the platform in May 2016.[3]

Platform

The platform provides the public with a non-emergency medical consultation from a healthcare professional via the website. Customers will have an option to consult with the doctor via a video call or a phone call for a fee, and with a waiting time of five to seven minutes.[citation needed]

The doctor will issue a necessary medical prescription if required after the consultation ends. It provides medication delivery all around Malaysia and currently, same-day medication delivery service is available in Klang Valley and Penang island area.[4][citation needed]

References

  1. ^ "Malaysia's telemedicine vision gets fresh boost". ComputerWeekly.com. Retrieved 2020-04-29.
  2. ^ "Free online consultation, info on Covid-19 with MoH, DoctorOnCall". New Straits Times. Retrieved 2020-04-29.
  3. ^ "Digital Health: Treating industry woes one issue at a time". TheEdgeMarkets.com. Retrieved 2020-12-15.
  4. ^ Alabid, Alamin Hassan M. A.; Ibrahim, Mohamed Izham Mohamed; Hassali, Mohamed Azmi (December 2013). "Do Professional Practices among Malaysian Private Healthcare Providers Differ? A Comparative Study using Simulated Patients". Journal of Clinical and Diagnostic Research : JCDR. 7 (12): 2912–2916. doi:10.7860/JCDR/2013/6198.3789. ISSN 2249-782X. PMC 3919326. PMID 24551673.