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Qualfon

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Qualfon, Inc.
Industry
Founded1995
Area served
International clients
ServicesCall centers, BPO and back-office processing
Number of employees
15,000[citation needed]
DivisionsQualfon DSG

Qualfon, Inc. is a company that supplies outsourcing services to call centers, back offices, and business processes.[1] The company was founded in 1995[where?] and is privately held.

Qualfon operates in the Philippines, Guyana, Mexico, the United States, China and India (Qualfon Technology Support Services LLP).[2]

The company has acquired these companies:

  • March 2013: Data Control Group (DCG),[3] which is now called the Qualfon Data Services Group and performs back-office processing.
  • May 2014: Center Partners,[4] a United States contact center outsourcing company.
  • April 2016: Culture.Service.Growth (CSG), a contact center services company based in San Antonio, Texas.[5]
  • December 2017: Dialog Direct, a BPO[clarification needed] company that provides lead generation, sales, and customer support services.

References

  1. ^ BizNow Guyana Business and Finance News OnDemand
  2. ^ Qualfon Official Website
  3. ^ PRWeb Online
  4. ^ WWP.com
  5. ^ "Qualfon Acquires Culture.Service.Growth (CSG)".
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