Draft:Canary Technologies
Canary Technologies is a company that produces software for hotel industry.
History
Canary Technologies was co-founded in 2017[1] by SJ Sawhney[2] and Harman Singh Narula, who serves as CEO of the company.[3] Canary Technologies raised $15 million[4] and then another $30 million in venture capital in 2022.[1]
Software
Their guest management system includes contactless check in and checkout, digital authorizations, upsells, and guest messaging[5] with AI replies from the Canary AI[6] system it developed in 2023.[7] Since 2023[2] the system also allows guest to tip the hotel staff through the digital platform,[8] which has been used by franchises including Marriot,[9] IHG Hotels & Resorts,[10] and Real Hospitality Group.[11] A study done by Canary on hotel guests covered by CNBC showed that while 79% of hotel guests agree with tipping, complications with the use of cash caused only 30% to do so.[12]
In 2023 Canary worked with Wyndham Hotels & Resorts to implement their new guest management system.[13][3] That year Canary was named #3[14] on Fast Company’s list of the 50 Most Innovative Companies.[15] In 2023 Canary also partnered with Conferma Pay, a payment management company[16] used in part to replace other forms of payment information transferal such as fax.[17]
20,000 hoteliers have used the software,[14] including Preferred Hotels & Resorts,[5] Germain Hotels,[8] Curator Hotel & Resort Collection,[18] Drury Hotels,[15] Four Seasons Hotels and Resorts, Best Western, Rosewood Hotels, and Radisson Hotels.[19]
References
- ^ a b https://www.businessinsider.com/y-combinator-backed-startup-canary-technologies-raises-30-million-2022-10
- ^ a b https://hotelbusiness.com/hb-exclusive-canary-adds-digital-tipping-to-guest-management-solution/
- ^ a b https://www.hotelmanagement.net/tech/canary-technologies-enable-wyndhams-ai-enabled-guest-engagement-platform
- ^ https://skift.com/2022/02/25/canary-raises-15-million-for-hotel-digitization-travel-startup-funding-this-week/
- ^ a b https://www.hotelmanagement.net/tech/preferred-hotels-selects-new-guest-management-system
- ^ https://www.cdomagazine.tech/others/canary-technologies-unveils-canary-ai-a-groundbreaking-generative-ai-powered-guest-management-system-for-hoteliers
- ^ https://lodgingmagazine.com/canary-technology-launches-beta-ai-engine/
- ^ a b https://www.hotelmanagement.net/tech/hm-exclusive-germain-hotels-selects-canarys-credit-card-authorization-software
- ^ https://www.hoteldive.com/news/marriott-canary-technologies-digital-tipping/697455/
- ^ https://www.hotelmanagement-network.com/news/ihg-canary-technologies-digital-tipping/
- ^ https://www.hotelmanagement.net/tech/real-hospitality-group-taps-canary-digital-tipping
- ^ https://www.cnbc.com/2023/04/01/how-much-to-tip-at-hotels.html
- ^ https://www.travelpulse.com/news/hotels-and-resorts/wyndham-launches-new-owner-and-guest-engagement-platforms
- ^ a b https://www.fastcompany.com/90849146/most-innovative-companies-travel-hospitality-2023
- ^ a b https://hoteltechnologynews.com/2023/08/drury-hotels-taps-canary-technologies-for-secure-digital-authorization-solution-at-150-plus-locations/
- ^ https://www.traveldailynews.com/technology/conferma-pay-and-canary-technologies-remove-the-barriers-to-hotel-virtual-payment/#google_vignette
- ^ https://www.compsmag.com/news/conferma-revolutionizes-hotel-communication-with-cutting-edge-authorization-technology/
- ^ https://www.hotelmanagement.net/tech/curator-hotels-selects-canary-preferred-vendor
- ^ https://skift.com/2022/10/28/canary-technologies-raises-30-million-to-boost-hotel-software-biz-travel-startup-funding-this-week/