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WNS Global Services

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WNS Global Services
Company typePublic
NYSE: WNS
IndustryBusiness process management, outsourcing, IT consulting
Founded1996
Headquarters
New York, London and Mumbai[1]
Area served
Worldwide
Key people
Timothy Main[2]
(Chairman)
Keshav R Murugesh[2]
(Group CEO)
RevenueIncrease US $1323.4 million (FY24)[3]
Number of employees
60,513 (June 30, 2024)[3]
Websitehttps://www.wns.com

WNS (Holdings) Limited (NYSE: WNS) is a global digital-led business transformation and services company. The company is headquartered in New York, London and Mumbai.[4][5][6]

The company employs over 60,000 individuals and serves more than 600 clients across 13 countries through 64 delivery centers. WNS is publicly traded on the New York Stock Exchange under the ticker symbol WNS.[7]

History

WNS Global Services was established in 1996 as a carve-out of British Airways captive process and back-office activities. In 2002, Warburg Pincus acquired a majority stake, enabling WNS to become an independent entity.[8] The company expanded into other industries in 2003, and by 2004, new delivery centers were opened in Sri Lanka and India.[9][10]

In 2005, WNS acquired Trinity Partners, bolstering its finance and accounting services.[11] The company went public in 2006, listing on the New York Stock Exchange (NYSE). WNS grew through strategic acquisitions, including Marketics (2007),[12] Aviva Global Services (2008), and Denali Sourcing Services (2017), helping expand its capabilities in analytics, healthcare, and procurement.[13][14]

The acquisitions of Vuram (2022), The Smart Cube, and OptiBuy (2023) further strengthened WNS’s capabilities in automation, procurement, and digital analytics.[15][16] Till 2024, WNS operates with over 60,000 employees globally, delivering services across industries such as travel, healthcare, banking & financial services, and logistics.[17][18]

Acquisitions

Year Company Name Description Sources
2023 Mosaic Insurance Mosaic Insurance is a next-generation global insurer, founded by Mitch Blaser and Mark Wheeler. It focuses on procurement and the supply chain, and OptiBuy. [19]
2022 Vuram Vuram is the global hype automation company, with a specialization in low-code enterprise automation. [20]
2017 HealthHelp HealthHelp is a US-healthcare company and partners with health plans to manage appropriate care in a complex, ever-changing environment. [21]
2017 Denali Sourcing Services Denali Sourcing Services (Denali), is a provider of strategic procurement BPM solutions. [22]
2016 Value Edge Research Services Value Edge Research Services is a provider of commercial research and analytics services in the pharma and biopharma industry. [23]
2012 Fusion Fusion is a South Africa-based provider of outsourcing services now known as WNS Global Services SA (Pty) Ltd. [24]
2008 Aviva BPO Aviva BPO is the UK-based insurance giant's captive BPO in India and Sri Lanka.

Awards and recognitions

References

  1. ^ "Contacts, locations". WNS. Archived from the original on 15 October 2018. Retrieved 15 January 2013.
  2. ^ a b "Board of Directors". WNS. Retrieved 9 July 2023.
  3. ^ a b "WNS Announces Fiscal 2024 Fourth Quarter and Full Year Earnings, Provides Guidance for Fiscal 2025". wnsnorthamerica.gcs-web.com.
  4. ^ "Is Weakness In WNS (Holdings) Limited (NYSE:WNS) Stock A Sign That The Market Could be Wrong Given Its Strong Financial Prospects?". simplywall.st. 9 October 2024.
  5. ^ "Top 15 BPO Companies In India". Business Outreach. 9 July 2024.
  6. ^ "__symbol__ Stock Quote Price and Forecast". CNN.
  7. ^ "WNS opens new global delivery centre in Hyderabad with 1,399 employees". The Times of India. 14 March 2024.
  8. ^ "WNS | Case Studies | Warburg Pincus". warburgpincus.
  9. ^ "WNS Sri Lanka marks 20 years in existence". Print Edition - The Sunday Times, Sri Lanka.
  10. ^ Warburg Pincus acquires WNS Stake Archived 27 September 2020 at the Wayback Machine Private Equity International 28 May 2002
  11. ^ "WNS Global buys US BPO firm; to hire 2,500 more". Rediff.
  12. ^ "WNS to buy Marketics for $65 m". The Economic Times. 10 March 2007.
  13. ^ "India's WNS buys Aviva's BPO unit for $228 mln". Reuters.
  14. ^ "BPO firm WNS acquires US-based Denali Services for $40 million". Mint.
  15. ^ "WNS acquires Vuram for $165 million". The Hindu. 1 July 2022.
  16. ^ "WNS acquires two European companies for USD 156 million". Moneycontrol.
  17. ^ "WNS Acquires The Smart Cube, for $125M". FinSMEs. 6 January 2023.
  18. ^ "WNS buys two services firms for over $150m". IT Europa. 20 December 2022.
  19. ^ Mishra, Shivam (21 June 2024). "Mosaic Insurance partners WNS on digital-first operations model". Life Insurance International.
  20. ^ "WNS acquires Vuram for $165 million". The Hindu. 1 July 2022.
  21. ^ Mendonca, Jochelle (15 March 2017). "WNS buys HealthHelp for about $95 million". The Economic Times.
  22. ^ "WNS acquires US-based Denali for $40mn". Moneycontrol.
  23. ^ Mendonca, Jochelle (11 March 2016). "WNS buys Value Edge Research for about $17.5 million". The Economic Times.
  24. ^ "WNS Acquires Fusion Outsourcing in South Africa". The Economic Times. 21 June 2012.
  25. ^ "BEST Award Winners". Td.org.
  26. ^ "The Hackett Group Announces 2024 Digital Award Winners". The Hackett Group. 24 September 2024.
  27. ^ "2024 International Brilliance Awards – Winners Announced! | BOC UK". Boc-UK.com. 24 January 2024.
  28. ^ "World's Best Companies of 2023". Time.
  29. ^ "GSA UK - UK Awards 2023". gsa-uk.com.
  30. ^ PEACHMAN", "RACHEL RABKIN. "Forbes World's Best Employers 2024 - Best Companies To Work For Worldwide". Forbes.
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