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Dubai International Airport (IATA: DXB, ICAO: OMDB) (Arabic: مطار دبي الدولي) is the international airport serving Dubai, the largest city of the United Arab Emirates.

The airport is a hub to Dubai's international airline, Emirates , along with other airlines such asDolphin Air , Falcon Express Cargo Airlines , British Gulf International Airlines , Iran Aseman Airlines and a secondary hub for DAS Air Cargo , Iran Air, Aero Asia , African Express Airways and , Martinair . In 2006, the airport handled 28.7 million passengers and targets 33 million for the year 2007.^[1] It is currently given a rating of four stars by Skytrax's airport grading exercise along with five other airports.^[2] Dubai International Airport will be complemented by Dubai World Central International Airport, a new 140 km² airport that will help handle the influx of travelers well into the future.Dubai International Airport is undoubtedly one of the most prestigious airports in the Middle East and one of the fastest growing airports in the world. Situated three miles south east of Dubai city centre, the airport currently serves over 100 airlines and millions of passengers pass through its terminals every year. It is estimated that by 2010 the airport will need to be able to accommodate in excess of 50 million passengers on an annual basis.

The airport is currently undergoing an extensive expansion program which seeks to improve airport facilities even more and take air travel to an entirely new level. The expansion began in 2002 and is due to be completed early in 2006. It is estimated that envisaged changes will cost in the region 2 billion pounds ($4 billion). Proposed alterations and additions include the creation of a new terminal and two concourses purely for the use of Emirates Airline planes and passengers. In addition, elaborate plans are underway for the construction of a temperature controlled Flower Centre where flower products will be automatically sorted and stored before being exported to destinations around the globe.

DIA has two main terminals, with preparations for a third in the near future. All major airlines arrive and leave from the main Sheikh Rashid Terminal, or Terminal 1 which is made up of 5 separate levels containing over 25 boarding gates and 36 passenger lounges. Other facilities in this Terminal include a health club, ATM's and banking services, a post office, a medical centre, a bar, extensive dining and entertainment facilities, a hotel and Duty Free Shopping. Bureaux de change offices are located close to gates 22, 18 and 8, while disabled

facilities and lounges can be found in the Arrivals Hall as well as near gates 9 and 22. A sophisticated passenger clearance system has been installed into Terminal 1 that allows passengers to pass through customs utilizing a specialized swipe card machine which electronically administrates their details. By contrast, Terminal 2 is far smaller than Terminal 1, and caters to charter, business scheduled and cargo flights as well as regional flights from Iran and the surrounding CIS countries. There is also a VIP terminal at the airport known as the Al Majlis terminal which is reserved strictly for use by VIP's and private jet owners.

Traveling to and from the airport is a relatively simple exercise, with both public transport and hired vehicles being readily available. Passengers who have booked into one of the up market hotels in the area will more than likely be picked up by a complimentary shuttle or limousine, while those looking to transfer between terminals in order to catch a local flight will be able to do so using the airport shuttle service. For those looking to ride in style, a limousine to the city centre can be arranged in the arrivals hall from Siji Limousines and Dubai VIP

Public transport is available in the form of taxis and buses both to and from the airport. Taxis will charge more for pick ups than they will for drop offs due to the fact that pick ups require driving to the airport terminals. A journey to the airport will cost in the region of 2 pounds ($4) while a journey from the airport will cost around 4 pounds ($8). In the event that you are on a tight budget, buses are a viable albeit unreliable alternative. Bus links run to and from both Terminal 1 and Terminal 2 every 25 minutes or so. The number 4, 11 and 15 buses operate between Diera and the airport, while the 33 and 44 buses travel between the airport and Bur Dubai. The number 2, 401 and 402 buses also run between the airport and the city.

History and Terminals

Dubai International Airport was conceived in 1959, when Sheik Rashid bin Saeed Al Maktoum first ordered its construction. It was inaugurated in 1960 with DC-3 plane flights and was home to nine airlines. History

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Dubai Airport

Dubai International Airport was established in 1959 when the late Ruler of Dubai, HH Sheikh Rashid bin Saeed Al Maktoum, ordered the construction of the first airfield. Located only 4 kilometres away from the city centre on a wide, level expanse of gravel and hard sand, the site was chosen not just for its proximity to town but also with future expansion in mind.

The initial airfield consisted of a 1,800 m compacted runway, an apron area, a small but adequate terminal building and a fire station.

Opened in 1960, the new airport was capable of handling aircraft up to the size of a DC-3.

The present day

From 9 airlines serving some 20 destinations in 1969, Dubai International Airport has grown to accommodate 107 airlines connecting to over 160 destinations in 2004.

Anticipating the travel demands of the 21st century, the Dubai Department of Civil Aviation had launched a US$540 million expansion programme in 1997 which was designed to turn Dubai International Airport into an even more user-friendly and efficient airport. This phase of expansion culminated with the opening of Sheikh Rashid Terminal in April 2000.

1930s

The history of Civil Aviation in Dubai started in July 1937. An Air Agreement was signed for a flying boat base for the aircraft of Imperial Airways with rental of the base at about 440 Rupees per month – this included the guards wages. A landing fee of 5 Rupees was charged for each landing, later increased to 10 Rupees. The Empire Flying Boats started operating once a week flying East to Karachi and West to Southampton, England. On the Westbound route a night stop was made at Alexandria in Egypt, with Rome the next morning and Southampton in the afternoon. Passengers were than taken by train to Waterloo Railway Station which was the last stop included in the airline’s schedule.In February 1938, there were 4 flying boats a week.

1940s

In 1940 the ‘Horseshoe’ route from Durban to Sydney via the Gulf was established. By the end of 1944 BOAC was operating 8 flying boats a week. January 1947 saw the last of the ‘C’ class flying boats operating the Horseshoe route through Khartoum,, Luxor, Cairo, Kallia (Dead Sea), Habbaniya (Iraq), Basra, Bahrain, Dubai and Jiwani to Karachi.

1950s-1960s

In 1959 the Ruler of Dubai, H.H. Sheikh Rashid bin Saeed Al Maktoum, made arrangements for the siting, construction and equipping of a Civil Airport. The first phase of original project consisted of the construction of a compacted sand runway with turning circles at each end an additional turning circle approximately two thirds of the way along the length of the runway to lessen the amount of back tracking.

Also constructed were a taxiway and aircraft apron capable of accepting aircraft up to the size of a DC3. At the same time the Terminal Building and Fire Station was built. The layout of the airport was planned in such a way that it would allow for future expansion. The area chosen for the airport being located 2.5 miles from the centre of Dubai with the 6000 feet long runway in a, seemingly endless, flat and hard gravely surface with a few low sand dunes and patches of coarse vegetation surrounding it.

With the expansion and modernisation of the Airport Fire Services it was necessary to find more suitable accommodation and a hangar style building was made available to them at the end of 1976. This was located midway between the runway ends to facilitate efficient operations. A new building was also constructed to house the Airport Maintenance Engineer, Electronics Engineering section and Stores unit.

Expansion of the Airport Restaurant and Transit Lounge including the refurbishing of the upper level and the provision of a new kitchen was completed in December 1978.

The official opening of the new Airport took place by the Ruler on 30 September 1960 and operation commenced with Herons and Dakotas. Initially the airport was open from 0700 a.m. to 1300 p.m. Local Time plus the acceptance of scheduled movements outside these times. This was later increased to 0700 a.m. to 1900 p.m. Local Time with a further increase to 18 hours per day from April 1961, which subsequently led to continuous operation some years later.

The Ruler had always intended to construct an all weather asphalt runway and this was finally decided upon in 1962. Work commenced in May 1963 and the 2,804 metre (9,200 feet) long runway was laid alongside the original sand runway. There were turning loops at each end, a width of 46 metres (150 feet), and the runway was designed to take such aircraft as the Comets which were in current use at that time. Composition was of 3”, high load bearing asphalt on a 12.5” sand cement and compacted sand fill base. At either end this was increased to 14.5” to take the extra load of landing aircraft.

One taxiway in front of the tower was provided, 23 metres (75 feet) wide, LCN 75, and 1,800 feet from the threshold of Runway 12. The final layer of asphalt and the runway marking was completed in May 1965.

Extensions were added to the Terminal Building, hangars erected, Airport and Navigational aids were installed. Work on installation of the Airfield Lighting was mainly done after the Official opening of the runway and were completed on 28th August. During the later stages of the work on the runway an extension to the Terminal Building was also constructed, the major part of which was rushed to completion in time for the inauguration.

Meanwhile a Transmitter Building and Radio Receiving Station, each exactly half a mile of either side of the Terminal Building, were built, being completed in May 1965. An extension to the Radio Equipment room was added under the tower and the original viewing balcony was converted into a two-room office for administration.

After the completion of the runway a new Navigation Direction Building was constructed being completed by the end of August. It was sited 6,000 feet from the threshold of runway 30 on the extended centre line. As there was no power to this site a 4kw Lister Diesel generator was purchased to supply power and was introduced on 5th February 1966. The original Navigation Direction Building sited behind, the Fire Station was replaced by a new Redifon Dual Beacon. Further to this a Wilcox 485 VOR System was installed in August 1985.

The inauguration was on 15th May 1965 and was marked by the visits of the first big jets of Middle East Airlines and Kuwait Airways Comets. There was an aerobatics display by a Royal Air Force Hunter and numerous other visiting flights to commemorate this occasion.

A new Departure Lounge was added to the original terminal in October 1968 and a hangar for receiving freight was also constructed at this time. Aircraft parking problems necessitated enlarging the apron to the West providing an area of 600 by 300 feet consisting of subkha and bitumen on a compacted base. A new instrument landing system was ordered in 1968 and the equipment finally installed early in 1970.

The advent of wide bodied airlines created a need for further airport development in the 1970’s which had already been foreseen by the Ruler of Dubai and plans for a new Terminal, runways and taxiways capable of coping with international flights were already in hand. A contract for sterling 4.1 million was awarded and the excavation of the foundations for the new Airport Terminal Building commenced on 15th April 1969.

The resulting three storey building is 110 metres long and encompasses an enclosed floor area of 13,400 square metres. At the western end of the building a single storey control block is sited with the 28 metre Control Tower rising from this. The lower level of the main building was originally given over to operational and servicing facilities and contained baggage handling, kitchens, employees changing rooms and cafeteria and a thousand square metre area was allocated as stranded passenger accommodation.

1970s

In November 1970 an additional Sterling 2.7 million contract was finalised for the reconstruction of the runway, a new taxiway and the installation of new airfield lighting throughout. Work on the runway and taxiway was commenced in December 1970. All runway work plus the greatly improved lighting system was completed by the end of November 1971. Most importantly, this major reconstruction, including resurfacing the whole of the original runway, was carried out without any traffic diversions being necessary.

The runway project included a 3,300 feet Eastern extension of concrete which was completed on 25th June 1971 and work on the strengthening and concrete overlaying of the Western end was commenced. This work was completed on 22nd November 1971 and the full length of 12,500 feet of runway and taxiways were brought into use.

At the same time the new precision category 2 Approach and Runway Lighting System was commissioned. The construction of the Airport Fire Station and the installation of the Generators were completed in December and was fully operational in March 1972. The resting of the ILS Glide Path and associated markers and Navigation Direction Building were also carried out and were back in full operation by this time.

New International Air Terminal Building, Apron and Link Taxiway at The Dubai Airport were officially opened by the Ruler of Dubai H.H. Sheikh Rashid bin Saeed Al Maktoum on 15th May 1971. A squadron of RAF Hunters gave an impressive air display, which was watched by the Ruler and prominent guests.

The completion of this project allowed Dubai Airport to accept Jumbo and Concorde services with the terminal capable of handling 1,200 people in air-conditioned comfort.

The formation of the Department of Civil Aviation on 18 March 1971 was another indication of the increasing importance of Dubai as a major aviation centre. The Department was now made responsible for the granting of traffic rights and operating permission to airline operators.

At the end of December 1971, the Dubai Air Traffic Control Unit assumed the responsibility for the 23 miles Radius Control Zone.

The Ruler inaugurated the Long-range Surveillance System on the 19th June 1973. The first of its kind in the area demonstrated the Airport Authorities concern for aircraft safety.

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Dubai Airport ExpansionNeues

The increase in aircraft movements each year created a growing need for aircraft parking space and to meet this need the main apron was extended eastwards in 1973 and a further extension, also eastwards, was constructed in 1976 and a new taxiway link with runway 30 was completed in 1977.

Taxiway ‘Bravo’, which was not included in the original runway reconstruction layout, was, nevertheless, in constant use and, because of this, it was necessary to strengthen the pavement to meet the needs of large aircraft. The reconstruction of this taxiway was completed in 1979.

1980s

Repairs to the extension runway were carried out in February and March 1981, which involved 965 metres of asphalt overlay commencing at the threshold of runway 12. This work was completed 50 days ahead of schedule and the project also included the installation of CATI Approach Lighting and a Wilcox Instrument Landing System to serve runway 12.

Six new taxiways have been incorporated into the design of the new runway three of which are for high speed turn off operation. Within the scope of this phase of development were the construction of two new Fire Stations, a network of access roads for security and operational vehicles and the laying of underground cables for telephone and remote systems.

The next phase of development was the second runway, which was completed three months ahead of schedule and opened in April 1984. This runway is located 360 metres north of the existing runway and parallel to it and is equipped with the latest meteorological, airfield lighting and instrument landing systems to give the airport a Category II classification.

On 23rd December 1980 Dubai Airport joined the International Civil Airports Association as an ordinary member.

A Master plan for the development of the Airport over a 10 years period completed Phase 1 at the end of October 1980. This included the construction of four secure lounges with a capacity of 400 passengers each, the latest security devices, luggage X-Ray equipment and walk through detectors, a new Medical centre on the ground floor with direct access for ambulances, additional apron parking for four Boeing 747’s provided with hydrant refueling system, extra flood lights, a new 1.5 km Taxiway also including a taxiway widening programme, additional hardstand area for aircraft handling services, a building to house the Mechanics, Porters, Cleaners, Marshallers and a new cooling unit for the air conditioning system in the Terminal Building. The construction of a new Catering Building capable of providing 12,000 meals per day was completed during 1980. The Airport car park was enlarged to accommodate additional 350 vehicles, being completed at the end of July 1982.

Renovation and improvements to the main level of the existing Terminal Building included a Bank, Post Office, Information Centre, Public Telex and Telephone services, Arabic Culture Exhibition, Computer Room, Snack Bar and lounge area. These facilities were completed and in use in March 1984. It is currently the main hub of the Dubai-owned airline, Emirates, and consists of two physically separate terminals (they are only accessible to each other via taxi). A third terminal, to be used exclusively by Emirates, is planned to open by the end of 2007.^[3]

Statistics

Dubai International Airport has experienced extreme growth in the number of passengers, total freight, and total aircraft movements over the past decade. From 1997 to 2006, the number of annual passengers increased by 316%.[1]

Statistics for **Dubai International Airport**
Year	Total Passengers	% Increase	Freight (tons)	Total Aircraft Movements
1997	9,108,766	13.7%	414,468	112,816
1998	9,732,202	6.8%	431,777	123,352
1999	10,754,824	10.5%	474,779	132,708
2000	12,320,660	14.6%	562,591	141,281
2001	13,508,073	9.6%	610,867	134,165
2002	15,973,391	18.3%	764,193	148,334
2003	18,062,344	13.1%	928,758	168,511
2004	21,711,883	13.7%	1,111,647	195,820
2005	24,782,288	14.1%	1,333,014	217,165
2006	28,788,726	16.2%	1,410,963	237,258

Expansion

The Airport is currently undergoing a major expansion with the construction of Terminal 3 and new 60 meter wide and longer runway. This expansion will make the Airport fully Airbus A380 compatible.

The Airport will also undergo an expansion to allow two stations of the Green Line of the Dubai Metro to be built within the complex. One station will be constructed in Terminal 1 and the other in Terminal 3. The Metro system is not expected to be fully operational until 2010.

Dubai's government has announced the construction of a new airport in Jebel Ali termed Dubai World Central International Airport . It is expected upon completion to be the largest airport in the world by physical size, though not by passenger metrics. Construction is expected to finish by the year 2010.

New Projects

The growth of Dubai can probably be best seen through the increase in passenger traffic. Over the last ten years passenger throughput increased by 125% going from 4.3 million in 1988 to reach 9.7 million in 1998. Dubai International Airport was ranked as the 2nd fastest growing airport in the world according to ACI traffic statistics for 2002. In 2003, it catered to 18 million passengers, while in 2004 Dubai International Airport attracted 21.7 million. According to projections, 60 million passengers are expected by 2010.

To meet the travel needs of the influx of travellers and airlines, the government of Dubai has committed to a major expansion plan of US $ 4.1 bn for Dubai International Airport and its affiliated divisions. This expansion program is designed to turn Dubai International Airport into an even more user-friendly and efficient airport in order to maintain the Emirate's position as the aviation and business hub of the region.

The new expansion programme includes construction of Terminal 3, concourse 2 and concourse 3 all dedicated for Emirates airline and a Mega Cargo Terminal. Construction work for Terminal 3, concourse 2 and concourse 3 is scheduled to be completed by 2006. With the completion of this phase, Dubai International Airport will have the capacity to handle close to 70 million passengers a year, its present capacity being 22 million.

Airport 2006

The Department of Civil Aviation began the second phase of its expansion programme in the first quarter of 2002 which is scheduled to finish by early 2007. The second phase will involve the construction of Terminal 3, Concourse 2 and Concourse 3 which will be a dedicated facility for Emirates Airline. With the completion of the 2nd phase Dubai International Airport will have the capacity to handle 70 million passengers. According to forecasts it is expected to handle around 60 million by the year 2010.

Cargo Mega Terminal

The Dubai Cargo presently can handle over a million tonnes per annum. Current growth forecasts however predict that additional major cargo handling facilities will be required in order to satisfy demands and consequently expansion programme is currently underway to complete the Cargo Mega Terminal which will have the capacity to handle 5 million tonnes of freight.

Phase 1 of the Cargo Mega Terminal, due to the highly specialized nature of its operation, installed equipment and systems, will be implemented through a cargo handling equipment specialist and an international building contractor, where the development and construction of the facility will be completed by the end of 2004.

The main components of the project are: Hall 'B' Express Mail Centre Cargo Mega Terminal Administrative and Agents Facilities Multi-storey car park Elevated Roadway Central Utility Plant Mosque and Amenities Flower Centre Flower Center

The project is to be sited on a very prominent location within the Dubai International Airport premises with its 300 m long principal elevation facing directly onto the busy Sharjah-Dubai highway and accordingly an innovative and striking architectural design has been conceived to reflect the modernity and progressive image of Dubai International Airport.

The centre is to be developed in three phases and the level of automation for processing flower products will be enhanced over 5 to 7 years from a semi-automated system with manual sortation to a fully automated facility.

The centre when fully developed and automated will have a floor area of about 100,000 sqm providing for export chambers and offices apart from product break down and buildup stations and automated sorting areas. The handling capacity of the centre is anticipated to exceed 300,000 metric tones of product throughput per annum. The entire facility (with the exception of offices) will be maintained at an ambient temperature of just 2-4 degrees Centigrade and accordingly.

The total cost for the project for the first two phases is estimated at US$ 50m. The flower centre is scheduled for completion in end of 2005.

Airport Expansion Progress

Dubai International Airport Phase II Expansion Project is to provide additional facilities to accommodate the growing airport traffic, which is expected to cater for over 70 million passengers and 3.5 million tonnes of cargo per year. Dubai International Airport Phase II Expansion project includes new facilities to accommodate this rapid growth of both passengers and cargo.

The expansion project is providing additional buildings, airfield and ancillary facilities. This also involves the relocation and expansion of certain existing facilities and the construction of new support facilities. In addition, the infrastructure system at the airport is upgraded and expanded to cope with the additional demand, while maintaining safety, security, operational and functional requirements.

E-Services

Dubai International Airport was always ahead of others to provide the best services to its passengers. That is why it introduced these services online to facilitate and make it available 24 hour a day and accessible for all users. There are four services available online such as Al Majlis, Airport Pass Management System (APMS), Executive Flight Services (EFS) and Dubai International Hotel (DIH) reservation online service.

Al Majlis Al Majlis Service is a special facility. It was established in 1998 at Dubai International Airport. Users of this service get specialized and personalized service. Al Majlis provides special check in, immigration and baggage clearance facilities. By this a passenger can quickly finish the travel formalities and is then escorted to the Sheikh Rashid Terminal by any transportation he choose, either bus or limousine. ] Airport Passes Management (APMS) Airport Pass Management System (APMS) is an application developed to automate the Pass Management process. This online registration service providing request for pass and access rights over the internet facilitates the pass process involving the concerned parties simultaneously integrating as part of a Dubai e-government solution.

Executive Flight Services (EFS) At Dubai International Airport, we make sure we cater for everyone’s needs. Our Executive Flight Services (EFS) takes care of those niche passengers that often travel through Dubai International Airport and avail its numerous facilities. [] SMS Flights Notification

This simple to use service means that flight information can be delivered direct to your mobile phone with an UAE- Etisalat SIM card installed. The total cost for receiving the specified flight information will 18 fils if you are within UAE and 60 fils if you are abroad. [ SMS Flights Tracking This simple to use service means that flight information can be delivered direct to your mobile phone with an UAE- Etisalat SIM card installed. The total cost for receiving the specified flight information will 18 fils if you are within UAE and 60 fils if you are abroad. ] Flight Information System Flight information is a new e-service that DIA present to its passengers. The flight information is a complete help to the traveler or passenger in order to know the details of any arrived or departed flights from DIA. It’s divided into five service. ]

Weather Information Services

Dubai International Airport - Meteorological Services Division is part of the Operations Directorate of the Department of Civil Aviation. The Meteorological Office monitors weather conditions 24 hours a day across the Middle East region with particular focus on Dubai Airport and the surrounding area. Forecast services are provided for aviation users, marine operators and the general public. Monthly, annual and long term climate reports, based on records from the airport, are prepared as routine.

Airport Car Parking DCA provides vehicle parking services to companies and individuals registered with DCA. The enhanced e-services parking system is user-friendly and offer a speedy process and clear tracking of status for both internal and external users (customers).To apply for airport terminal 1 and 2 and staff parking cards. ] Airport Driving Permit If your job requires you to drive within the perimeter of Dubai International Airport, you are required to hold an Airport Driving Permit in compliance with the Airside Safety Regulations, issued by the Department of Civil Aviation. The charges for ADP transactions vary and the method of payment applicable is according to each company’s profile with the DCA. ] Ahlan Services Ahlan is a service consists of a luxury lounge and events counter located at terminal 1 arrival area. The lounge and the counter can be rented by any company or individual. Their facilities can be utilized to serve the guests. Events and Ceremonies Division (PR) is in charge for operating Ahelen services. ] Official Group Visitors Department of civil aviation (DCA) is the landlord of Dubai Airport. DCA is coordinating and cooperating several events and activities. One of the activities is taking schools, colleges and universities student into a tour in side Dubai Airport. In the last year their was a lot of school visit requests Events and Ceremonies Division (PR) is in charge for operating the Official Visit Request Service. ] Cargo Village Facility Leasing

Rental for offices & warehouses being allotted to Freight Forwarding Agents Old Agents building has offices on the 1st level & warehouses on the ground level. Rental for smallest office measuring 295 sq.ft. is Dhs. 29,700/P.A. while all larger offices are rented at Dhs. 77/sq. foot P.A. Rental for warehouses is calculated Dhs. 45/PSF P.A.

Ground Operations

Surface movement guidance and control system and markings Stand identification /taxiway guide lines/visual docking/parking guidance system

Nosewheel guidelines on taxiways and aprons. New eastern taxiway fitted with amber reflective center line markings. Nose in parking is mandatory. Exemption only given in special cases with specific authorization from ATC.

Turn onto the bay when the nosewheel is approximately in line with the bay centre line. Keep the flight deck over the convex curve of the turn-on guidance line on the fore side of the bay number from the direction of the approach using approx. 40 to 45 nose wheel steering angle.

Note1: To maintain a safe wing tip clearance from the adjacent aircraft it is essential that aircraft do not cut corner on the day centre line. Note2: Broken turn-on lines for DC10 and L1011 ; solid turn-on lines are for B747 and all other aircraft.

Remarks Aircraft will normallly be expected to start-up during push-back. Aircraft wishing to start engines either before or after push back should notify ATC. In case of cargo apron operations ten minutes prior notice required. DNATA is responsible for the execution of push backs, and their procedures are mandatory. Push-pack clearance include instructions to face east and west as appropriate. Aircraft being pushed back on the cargo apron are required to face east.

Airline Operations Data Services (AODS)

AODS services simplify, streamline and standardize the communication process between the airlines , ground handlers and DCA. AODS services will provide a self service platform to the Airlines & Airline Operators to submit and process all sorts of flight operations related requests to Airport Authority through web.

Using AODS services, Airlines & Airline Operators will be able to submit their flight schedules and various other requests online, check the status & progress of their request through web, get notification and confirmation to their requests through the state of the art technologies like instant auto SMS, Emails, fax confirmations etc.

Dubai International Hotel

For long-haul passengers or business travelers on tight schedules, rest and relaxation are luxury that can now be well afforded.

The deluxe five star Dubai International Hotel is located on the Arrivals level of sheikh Rashid Terminal and occupies a further 2 floors above that. Consisting of 88 beautifully appointed rooms. Ranging from Royal Suite to Deluxe rooms. All services, such as room and laundry services are available 24 hours a day. All rooms are equipped with an Interactive Television through which you can receive high speed internet access as well as place room service order.

G-Force

DIH also has its state of the art business center Connect which incorporate the latest audio/visual technology to ensure smooth running conferences. There is also the G-Force health club & Spa and a range of dining choices available like Safar restaurant, paint 19, Irish Village and Wings.

Departures

Terminal 1

Check-in The Departures Hall offers 221 check-in desks with state-of-the-art 42 inch plasma screen providing bilingual displays of flight information and also guiding passengers to the desired check-in counters. A separate and dedicated check-in facility for Emirates First and Business Class passengers is also available.

Passport Control & E-gate All passengers proceeding to passport control need to have their boarding cards and passports in hand. The e-gate facility, newly introduced at Dubai International Airport, is also available here for quick passage. This is an advanced passenger clearance system that considerably accelerates the movement of traffic through electronic screening of passengers' data with the help of a smart card.

The smart card carries all the relevant information about the holder. In order to obtain the smart card, passengers need to be above 17 years of age. They can register at the DNRD office on the first floor at Dubai International Airport in the Departures Building, Terminal 1.

Shiekh Rashid Terminal Services Quite commonly known as the 'Concourse', here one would find the main Dubai Duty Free, foodcourt, banking, internet services, entertainment for children, business facilities, medical care, special needs, airport hotel, postal, lounges, and many more services.

Departure Hall Services This is the area used by both passengers and public to avail services such as ticketing, e-gate registration, Etisalat payment machines, foodcourt, and numerous other services Transportation Taxi Public transport service is very efficient in and around Dubai. Dubai Transport taxis are available 24 hrs a day in the city and at the Arrivals Terminal.

Airport shuttle service Available between Terminal 1 and 2

Bus service Bus stations are located opposite both terminals. Bus nos 4, 11, 15, 33, 44 connect with Terminal 1 while bus no 2 connects with Terminal 2.Special Dubai International Airport Buses have also been introduced which provides custom-built air-conditioned buses with ample baggage hold.

These buses serve the most popular corridors in the city center with over 80 hotels and furnished apartments within easy walking distance. The bus service targets both residents and tourists.

Terminal 2

Facilities

22 check-in counters incorporating state-of-the-art processing facilities 1,300 square metres of Dubai Duty Free designed by CIL, internationally renowned experts in the world of duty free shopping. Special bulk purchasing desk at the duty free. Banking facilities, ATM machines and restaurants. One first and business class lounge operated by Asseman Airlines. Al Majlis The Al Majlis is a special facility, which opened in 1998, at Dubai International Airport. Passengers using the facility get specialized and personalized service here. The Al Majlis provides for special check-in, immigration and baggage clearance facilities. A passenger can quickly finish the travel formalities and is then escorted to the Sheikh Rashid Terminal either by bus or limousine, whichever is requested for.

Any passenger wishing to use the Al Majlis can do so upon request and pay for the service. The booking for the Al Majlis has to be made 24 hours in advance. VVIP & VIP lounges These are situated in the centre of the Concourse opposite the Food Court next to Gate 14. Full service from catering to shower facilities, private office to dedicated entrance and exits available.

Transportation Taxi: Public transport service is very efficient in and around Dubai. Dubai Transport taxis are available 24 hrs a day in the city and at the Arrivals Terminal.

Transit

Terminal 1

Transfer Desk

Five transfer desks available throughout the Concourse on the Arrivals level, near Gates 22, 18, 14 and 8 and one at the Arrival Remote Gate (for those passengers who are brought to the Concourse from the aircraft by bus).

Dubai International Hotel

Rooms: With 78 deluxe 5 star rooms, 6 junior suites, 2 royal suites, Dubai International Hotel is located on the third level of the Sheikh Rashid Terminal and offers a fantastic view of the runway and the Dubai Duty Free.

Deluxe single room costs as per the time slot are US $ 51/hour from 8:00 pm - 3:00am and US $ 41/hour from 4:00 am - 7:00 pm while Double rooms costs as per the time slot are US $ 62/hour from 8:00 pm - 3:00am and US $ 52/hour from 4:00 am - 7:00 pm.

All rooms are fitted out with TVs, mini Bars, luxurious bathrooms and a safe. Rooms are also available on an hourly basis. Special rooms are available for the disabled. For reservations call: 2164289; Fax: 2245955/56

Connect, Business Centre

Offers five meeting room accommodating between 6 and 18 persons each, 1 conference room for 60 persons and state-of-the-art communication systems, 8 work stations and full secretarial and office services support facilities. For reservations call: 2164278; Fax: 2245955/2245956 G-Force, Health Club Passengers can use the swimming pool, jacuzzi and gymnasium on an hourly basis. Fees range between Dhs 15

Banking

Open 24 hours the currency exchanges are located near Gates 8, 18 and 22 –(approx US$ 5) and Dhs 30 (approx US$ 8). Massage services are also available. Tel: 2164257

Business Facilities

Passengers have a choice to two business centres within the Concourse. One on the departures level called Global Link and another within the hotel called Connect. Global Link, near Gate 16 on the Departures Level, provides passengers with 6 ISD booths, workstations with Internet connections, fax services and secretarial service round the clock.

Dining

Passengers have the option of 25 food and drink outlets within the new Concourse. From fast food to speciality cuisine to an Irish pub, passengers are spoilt for choice.The Food Court is located on the Departures Level between Gates 13 and 15. Restaurants such McDonalds, Round Table Pizza, Le Matin Francais, Bistro (Lebanese), Jashan (Indian) and Tansu Kitchen (Chinese and Mongolian barbeque) can be found in the food court. The Irish Village: which serves typical Irish fare is located next to Gate 23.

Safar: The main restaurant in the Sheikh Rashid Terminal, Safar is divided into three sections- the bar, called Pint 19, the Buffet area and the a la carte restaurant with an open kitchen offering international cuisine.

Cafes: Starbucks the international coffee house chain is situated near Gate1.

Entertainment

Women's Lounge & Children's Play Area: A children's play area with a play zone and a mother's lounge is located between gates 12 and 14.

Internet Services

Besides Global Link (Gate 16) and Connect, (see Dubai International Hotel) internet services are also available in the form of touch screen kiosks which can be operated either those who have a Etisalat internet account or by swiping a credit card. The internet kiosks are positioned opposite the DCA First Class Lounge (Gate 9) and the Irish Village (Gate 23

Lounges

First Class Lounge: The DCA 1st class lounge is situated between Gates 11 and 9. Passengers can avail of a wide choice of food and beverages here. Rooms with shower facilities, luggage storage, work-stations are some of the additional facilities available here.

Business Class Lounge: All passengers irrespective of their class of travel can use the Department of Civil Aviation Lounges. The DCA Business Class lounge is located beside Gate 8. The lounge offers rooms by the hour with shower facilities. The Business Class lounge also offers 5 workstations with computer and Internet connections, a separate family room and a separate room for smokers.

Airline Lounges: Air France, Gulf Air, Emirates, British Airways, KLM and Star Alliance have their own dedicated lounges all of which are situated between Gates 21 and 26.

Quiet Lounges: For those wishing to take a quick nap, two quiet lounges are available on either side of the Sheikh Rashid Terminal near Gates 9 and 23 free of charge. Passengers can use the special reclining chairs here.

Other Lounges: There are various other lounges spread all over the Concorse.

Medical Center

Dubai International Airport is perhaps one of the very few airports in the world to offer a fully equipped medical centre. Located on the ground level of the Concourse, the medical centre is next to Dubai Duty Free on the western end. Access from the Departures level is near Gate 13. Tel: 2164950

Prayer Room

Four special rooms - two for ladies and two for men - have been dedicated for offering prayers within the Concourse and two in the Arrivals terminal.

Postal

Open 24 hours, located near Gate 18, Emirates Post operates a complete post office. All postal facilities are available including express parcel service. For philatelists a collection of first day covers and stamps are also available

Shopping

Dubai Duty Free: This world renowned facility offers 5,400 square metres of shopper's paradise within the new Concourse. It offers a wide range of top quality merchandise at the best value for money. The merchandise includes jewellery, electronics, cosmetics, liquor, luxury goods, sports equipment, designer wear, childrens' wear, toys, books etc all have dedicated areas. Established in 1983 by the Government of Dubai, Dubai Duty Free was the first of its kind in the Middle East. To date, Dubai Duty Free, winner of over 70 international awards since 1983, continues to be a global trendsetter.

Special Needs

Dedicated desks for special needs passengers are located between Rows A & B of the Departures Hall. Electric carts are available for transporting passengers to and from the new Concourse. Within the Concourse there are special lounges for passengers with special needs and unaccompanied minor that are located near Gates 9 and 22. Special personalised services are available upon request. Special visitor passes can also be issued to those escorting unaccompanied minors and disabled passengers to the Departures. For details contact no: 2162016/2244; Fax: 2245139

Shiekh Rashid Terminal Services

Quite commonly known as the 'Concourse', here one would find the main Dubai Duty Free, foodcourt, banking, internet services, entertainment for children, business facilities, medical care, special needs, airport hotel, postal, lounges, and many more services. more...

Arrivals

Terminal 1

Visa Services Arriving passengers who need to collect the original visa permit at the airport can do so at the specially designated desks at the end of the Arrivals tunnel before taking the escalators to passport control desks.

Passport Control There are 32 passport control desk upon arrivals. Visitors to Dubai need a valid passport or travel document and visa. Those arriving in Dubai need not fill in the embarkation cards if their visas have been issued in Dubai. Thirty-three countries have been exempted for visa requirement. E-gates are available here for faster processing of immigration formalities.

Baggage Services The baggage and conveyor belts are the widest available on the market and the checked-in baggage is tagged with a special Baggage Reconciliation System which tracks each piece of baggage from check-in through loading. All bags are scanned with barcode scanners and the system stores all information about the location of the baggage. This makes retrieval - whenever necessary - much faster Customs Duty Free Concessions: 2 litres liquor 2 litres wine 2 cartons cigarette 100 cigars

Car Rentals 12 car rental firms available at Arrivals Hall. Some offer specialised limousine service as well Hotel Reservations Upon arriving at Dubai International Airport, a special one stop travel desk is available in the Arrivals Hall next to the Customs X-ray machines. Passengers can book hotels, tour packages, airline tickets etc.

DTCM Tourist Kiosk The Department of Tourism and Commerce Marketing, Dubai (DTCM) desk is available upon Arrivals after clearing customs. Tourist information, maps and sightseeing tours can be organised from here. Special Lounge A dedicated lounge for unaccompanied minors and passengers with special needs is available in the Arrivals Hall. Those waiting to receive such passengers can do so here. Airline staff or ground handling staff will bring the arriving passengers to this lounge.

Transportation Taxi: Public transport service is very efficient in and around Dubai. Dubai Transport taxis are available 24 hrs a day in the city and at the Arrivals Terminal. Airport shuttle service: Available between Terminal 1 and 2. Bus service: Bus stations are located opposite both terminals. Bus nos 4, 11, 15, 33, 44 connect with Terminal 1 while bus no 2 connects with Terminal 2 connects with Terminal 2.Special Dubai International Airport Buses have also been introduced which provides custom-built air-conditioned buses with ample baggage hold.These buses serve the most popular corridors in the city center with over 80 hotels and furnished apartments within easy walking distance. The bus service targets both residents and tourists

Terminal 2

Special Lounge Inaugurated on May 1st 1998, to alleviate congestion from Terminal 1, Terminal 2 caters to point to point, scheduled, charter, executive and special interest flights such as Haj.

Situated to the North of Terminal 1, and accessed from Al Towar Road (Galadari roundabout) and Rashidiya, the new spacious single story building is designed to ensure the comfort of passengers.

Spacious and user-friendly with a total area of 12,000 square metres including 9,000 square metres of passenger processing facilities. Capacity for arriving and departing passengers is 500 and 1000 per hour respectively. Transfer of transit passengers between Terminal 1 and 2 takes 10 minutes

Facilities 22 check-in counters incorporating state-of-the-art processing facilities 1,300 square metres of Dubai Duty Free designed by CIL, internationally renowned experts in the world of duty free shopping. Special bulk purchasing desk at the duty free. Banking facilities, ATM machines and restaurants. One first and business class lounge operated by Asseman Airlines.

Dubai Duty Free

Dubai Duty Free opened for business on December 20th 1983 and over the past two decades has grown to become one of the top three airport retailers in the world with a turnover that has risen from US$20 million (1984) to US$590 million (2005).

Employing over 1600 people, the operation has consistently raised the benchmark for airport retailing in the Middle East. Its founding principal of offering international travelers a wide range of quality merchandise and a high level of service in a shopper-friendly environment, still holds true to this day.

Offering over 35,000 product lines, Dubai Duty Free recorded over 13 million sales transactions in 2005, which is an average of 35,600 transactions per day. Consistent high sales during its 22 years of exceptional growth have helped it to become firmly established as one of the world’s travel retail giants. Currently ranked No3 in the world in terms of turnover, record sales year on year have long been the hallmark of Dubai Duty Free and the first half of 2006 shows that the operation is well on target for another bumper year. Half-year sales have reached an impressive US$323million, representing a 15 per cent increase on 2005. This has obviously been a great year so far and we are expecting annual sales to top US$670 million,” commented Colm McLoughlin, Managing Director of Dubai Duty Free. “The second half of the year will see the completion of some new and refurbished areas that we think will continue to add to the shopping experience.”

Incidents

On 3 July, 1988, Iran Air Flight 655, which was on a Tehran-Bandar Abbas-Dubai route, was shot down by USS Vincennes between Bandar Abbas and Dubai. 290 people were killed in this incident.

On 28 July 2001, a man named Djamel Beghal was arrested at Dubai International Airport while transferring from a flight from Pakistan to a flight to Europe. Beghal admitted to being part of the Paris embassy attack plot to UAE interrogators. The Al-Qaida suspect was taken to France, where he recanted parts of his statement. The plot was dismantled by French, Belgian, and Dutch authorities.

Part of the airport's Terminal 3 collapsed on September 28, 2004 during the construction phase.

12 March 2007: Biman Bangladesh Airlines Flight BG006 (LHR-DXB-DAC), carrying 236 passengers and crew, the nose gear of the Airbus A310-300 collapsed while accelerating down the runway^[4]. Fourteen people suffered minor injuries in the accident at Dubai International Airport^[5]. The aircraft came to rest at the end of the runway and was evacuated, but crippled the only active runway and forced the airport to close for eight hours, affecting 71 flights^[6].

Airlines and Destinations

Aer Lingus (Dublin)
African Express Airways (Nairobi)
Air Astana (Almaty)
Air Blue (Islamabad, Karachi, Lahore)
Air Comores International (Moroni)
Aero Asia International (Faisalabad, Islamabad, Karachi, Lahore, Multan, Peshawar)
Aeroflot (Moscou-Sheremetyevo)
Aeroflot Don (Sochi)
Aerosvit Airlines (Kiev-Boryspil)
Air Algerie (Algiers)
Air China (Beijing)(Athens [begins September 1, 2007], Beijing)
Air France (Paris-Charles de Gaulle)
Air India (Ahmedabad, Bangalore, Chennai, Kochi, Kolkata, Mumbai, Nova Delhi, Pune, Thiruvananthapuram)
Air India Express Kochi, Banglore, Chennai, Mumbai, Pune, Dehli
Air Zimbabwe (Harare, Lilongwe)
Alitalia (Milão-Malpensa)
Alexandria Airlines (Alexandria begins 20 May 2007)
Ariana Afghan Airlines (Cabul)
Armavia (Yerevan)
Austrian Airlines (Viena)
Azerbaijan Airlines (Baku)
Biman Bangladesh (Chittagong, Dhaka, Londres-Heathrow)
British Airways (Londres-Heathrow)
Cameroon Airlines (Douala)
Caspian Airlines (Ahwaz, Tabriz, Tehran-Imam Khomeini)
Cathay Pacific (Bahrain, Bangkok-Suvarnabhumi, Mumbai, Hong Kong)
China Southern Airlines (Beijing, Lagos)
Condor Airlines (Frankfurt)
Cyprus Airways (Bahrain, Larnaca)
Daallo Airlines (Djibouti)
Delta Air Lines (Atlanta) [Starts 1 June 2007]
EgyptAir (Cairo)(Sarm al Sheikh (begins June 14)
Emirates (Abidjan, Accra, Addis Ababa, Alexandria, Amman, Athens, Auckland, Bahrain, Bangalore, Bangkok-Suvarnabhumi, Beijing, Beirut, Birmingham, Brisbane, Cairo, Casablanca, Chennai, Christchurch, Colombo, Damascus, Damman, Dar es Salaam, Delhi, Dhaka, Doha, Düsseldorf, Entebbe, Frankfurt, Glasgow, Hamburg, Hong Kong, Houston-Intercontinental [starts 3 December 2007 [2]], Hyderabad, Islamabad, Istanbul-Atatürk, Jakarta, Jeddah, Johannesburg, Karachi, Khartoum, Kochi, Kolkata, Kuala Lumpur, Kuwait City, Lagos, Lahore, Larnaca, London-Gatwick, London-Heathrow, Luqa, Male, Manchester, Manila, Mauritius, Melbourne, Milan-Malpensa, Moscow-Domodedovo, Mumbai, Munich, Muscat, Nagoya-Centrair, Nairobi, New York-JFK, Newcastle [begins September 1, 2007], Nice, Osaka-Kansai, Paris-Charles de Gaulle, Perth, Peshawar, Rome-Fiumicino, Riyadh, Sanaa, São Paulo-Guarulhos [begins October 1, 2007] Seoul-Incheon, Seychelles, Shanghai-Pudong, Singapore, Sydney, Tehran-Imam Khomeini, Thiruvanthapuram, Tripoli, Tunis, Venice [begins July 1, 2007], Vienna, Zürich)
Ethiopian Airlines (Addis Ababa, Mumbai)
Eritrean Airlines (Asmara)
Finnair (Helsinque)
Georgian Airways (Tbilisi)
Gulf Air (Bahrain, Muscat)
Indian (Hyderabad, Chennai, New Delhi, Jaipur, Kolkata)
Iran Air (Bandar Abbas, Isfahan, Shiraz, Tehran-Imam Khomeini)
Iraqi Airways (Bagdá)
Jat Airways (Beirute, Belgrado)
Jazeera Airways (Kuwait, Larnaca)
Jubba Airways (Aden, Bosaso, Djibouti, Hargesia, Mogadishu, Sanaa)
Kam Air (Cabul)
Kenya Airways (Guangzhou, Nairobi)
KLM Royal Dutch Airlines (Amsterdã)
Korean Air (Cairo, Seoul-Incheon)
Kuwait Airways (Kuwait)
Libyan Arab Airlines (Benghazi, Trípoli)
Livingston Airlines (Milão-Malpensa)
Lufthansa (Frankfurt, Munich)
Mahan Airlines (Tehran)
Malaysia Airlines (Beirute, Karachi, Kuala Lumpur)
Middle East Airlines (Beirute)
Mihin Lanka (Colombo) {starts summer 2007, date unspecified)
Olympic Airways Olympic Airlines(Atenas, Kuwait)
Oman Air (Beirute, Muscat)
Pakistan International Airlines (Faisalabad, Islamabad, Karachi, Lahore, Moscou-Sheremetyevo, Multan, Peshawar, Quetta)
Qatar Airways (Doha)
Royal Brunei (Bandar Seri Begawan, London-Heathrow)
Royal Jordanian (Amã)
Royal Nepal Airlines (Kathmandu)
Saudi Arabian Airlines (Dammam, Jeddah, Medinah, Riyadh)
Scandinavian Airlines (Copenhagen) [Starts 1 November 2007]
Shaheen Air (Karachi, Lahore, Peshawar)
S7 Airlines (Moscou-Domodedovo, Novosibirsk)
Singapore Airlines (Cairo, Istambul-Atatürk, Moscou-Domodedovo, Cingapura)
Sri Lankan Airlines (Colombo, Kuwait)
Sudan Airways (Doha, Khartoum)
Swiss International Air Lines (Muscat, Zurique)
Syrian Arab Airlines (Damasco)
Tarom (Bucareste-Otopeni)
Thai Airways International (Bangkok-Suvarnabhumi, Chennai, Kuwait)
Transaero (Moscou-Domodedovo)
Tunisair (Beirute, Túnis)
Turkish Airlines (Istambul-Atatürk)
Turkmenistan Airlines (Ashgabat)
United Airlines (Washington-Dulles) [planned winter 2007 launch, pending approval]
Virgin Atlantic Airways (Londres-Heathrow)
* Yemenia (Aden, Bahrain, Dhaka, Jakarta, Kuala Lumpur, Kuwait, Riyan, Sanaa)