NCIX
| File:Ncix logo.gif | |
| Company type | Private |
|---|---|
| Industry | Online retail sales |
| Founded | 1996 |
| Headquarters | Richmond, British Columbia, Canada |
| Website | www.ncix.com |
NCIX.com (or Netlink Computers Inc.) is an online computer hardware and software retailer based in Richmond, British Columbia, Canada, founded in 1996 by Steve Wu. It has retail outlets in Vancouver, Burnaby, Richmond and Langley, British Columbia. Its motto is “Great technology, selection and service.” Its sister website for the U.S. market is http://www.NCIXUS.com.
History
NCIX began operations in 1996, originally as walk-in retail outlet in Burnaby, British Columbia. In 1998, the website was conceived to provide a growing number of Canadian and U.S. customers access to the store’s large selection of computing products. In 2002, NCIX began establishing additional walk-in retail outlets in the Greater Vancouver Area. The Vancouver store (located on West Broadway) commenced operation in 2003, while the Richmond sector was opened to the public in 2004. The Langley outlet opened in 2006 as the chain’s largest walk-in retail outlet.
The early 2000s saw a need to expand the Burnaby outlet twice, then serving as both retail outlet and principal stock warehouse. In 2004, the company moved its corporate headquarter and supply warehouse to Richmond, British Columbia, leaving only walk-in retail operations in the Burnaby area. The company enlarged its venue capacity once more in 2005. Since the increase in venue capacity in 2004, staff capacity has quadrupled to in excess of 120 employees.
Website
- Features a user forum which includes discussions about products, systems, and technical issues.
- Distributes and posts weekly e-newsletters featuring sale items.
- Offers preconfigured systems with the NCIX brand.
- Price-matching is offered to meet competitor pricing (upon approval)
- Has a reseller program (“Premier Partner Program), selling products at wholesale prices for bulk purchases
- Offers a redeemable reward system for product reviews.
Rating
NCIX is moderately-high rated online retailer on ResellerRatings.com, with a six-month rating as of 2008-07-14 of 8.84/10 (above average).[1]
Better Business Bureau
NCIX has been member of the Better Business Bureau since September 1996. The company abides by the code of ethics as set by the Bureau and meets and maintains standards of membership to the BBB. The complaint records show the company has resolved all disputes accordingly.[2]
Notes
- ^ "NCIX.com (aka:Netlink Computers) Customer Ratings, Reviews and Prices". ResellerRatings.com. 2007-06-25. Retrieved 2007-07-14.
- ^ "BBB Member Rooster". Better Business Bureau. 2007-06-25. Retrieved 2007-06-25.