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Swissair
IATA ICAO Call sign
SR SWR SWISSAIR
Founded26 March 1931
Ceased operations31 March 2002
HubsFlughafen Zürich
Geneva Cointrin
Euroairport Basel
Frequent-flyer programQualiflyer
AllianceQualiflyer
Fleet size72 at the demise in 2002
Destinations157
Parent companySAirGroup
HeadquartersKloten, Switzerland
Key peopleWalter Mittelholzer and Balz Zimmermann (Founders)
Armin Baltensweiler (President 1971-82)
Philippe Bruggisser (CEO 1997-2001)
Mario Corti, Last CEO
Websitewww.swissair.com

Swissair (Swiss Air Transport Company Limited) was the former national airline of Switzerland. It was formed of a merger between Balair and Ad Astra Aero (To the Stars), in 1931.[1] For most of its 71 years, Swissair was one of the major international airlines and known as the "Flying Bank" due to the financial stability of the airline, causing it be regarded as a Swiss national symbol and icon.

In 1997 the Swissair Group was renamed SAirGroup, with four Subdivisions SAirlines (to which Swissair and Crossair belonged), SAirServices, SAirLogistics and SAirRelations.

After the expansive "Hunter strategy" in the late nineties and after the economic turndown following September 11, Swissair's assets dramatically lost value grounding the already troubled Airline in October 2001. The Airline was kept alive until March 31 2002 by the Swiss federal government. On April 1, 2002 the successor Airline Swiss International Air Lines was founded on the base of former Crossair, taking over most of the routes, planes and staff of former Swissair. Today, The SAirGroup company still exists and is in the process of being liquidated. Swiss International Air Lines were taken over by the German airline Lufthansa in 2005.

History

Swissair Fokker F.VIIb-3 m (CH-192) piloted by Walter Mittelholzer in Kassala (Sudan), February 1934.

Founding years

On March 26, 1931, "Swissair - Schweizerische Luftverkehr AG" ("Swissair - Swiss Aviation AG") was founded through the fusion of the airlines Ad Astra Aero (founded in 1919) and Balair (1925). The founding fathers were Balz Zimmermann and the Swiss aviation pioneer Walter Mittelholzer. In contrast to other airlines, it did not receive support from the government. The concise name "Swissair" was the proposal of Dr. Alphonse Ehinger, president of the directorial board of the Balair, despite "Swissair" was first deemed "unswiss". In the first operational year, 64 people were employed, among them 10 pilots, 7 radio operators and eight mechanics. In total, its planes offered 85 seats in total and the operation was maintained only during the summer, from March to October. The route network had a length of 4,203 kilometres (2,612 mi).

On April 17, 1932 Swissair bought two Lockheed Orion airplanes and was the first European airline to use American planes. The Orion was the fastest commercial airplane at its time and was put to use on the "Express line", Zurich-Munich-Vienna, which led the Lufthansa to ask Heinkel for a model which could top the Orion's speed, and produced the Heinkel He 70. In 1933, the first trans-alpin route was introduced in 1933: Zurich-Milano.

For the first time in Europe, flight attendants were employed on the Curtiss Condor airplanes, beginning in 1934. Nelly Diener, first flight attendant of Europe, attained a world-famous status – but she lost her life after just 79 flights in a crash near Wurmlingen, Germany, on July 27, 1934. The cause of the crash was material fatigue.

Just a few years later, in 1936, Douglas DC-2 airplanes were acquired and London was introduced to the route network. In 1937, the bigger Douglas DC-3 was bought. In the same year, both founding fathers died: Walter Mittelholzer during mountaineering in the Steiermark, Austria, and Balz Zimmermann succumbed to an infectious disease.

On August 27, 1939, days before World War II broke out, the airspace over Germany and France was closed. Swissair was forced to suspend service to Amsterdam, Paris and London. Two days later, Swissair's aviation was closed completely. Of 180 employees, 131 had to serve in the army, and in spite of the war, some routes were re-introduced, like those to Munich, Berlin, Rome and Barcelona. In 1940, an invasion of Switzerland was feared, and Swissair moved its operations to the Magadino plains in Ticino. The operations were suspended definitively in August 1944, when a Swissair DC-2 was destroyed in Stuttgart during an American bombing raid.

On July 30, 1945 Swissair was able to resume commercial aviation.[2]

Ascension

The year 1947 saw the rise of the shareholder capital to 20 million Swiss Francs to enable long haul flights to New York, South Africa and South America with Douglas DC-4 aircraft. More modern Convair 240, the first Swissair planes with pressurized cabins, began to be used for short- and medium range flights. The first flight to New York via Shannon and Stephenville (Newfoundland) took place on May 2, 1947 and actually ended in Washington DC because a landing on New York's LaGuardia airport was not possible due to fog. Total flight time was 20 hours and 55 minutes.

The public, including the federal government, the states of Switzerland (Cantons), municipalities, the Swiss Federal Railways and the Swiss postal services took over 30.6 % of the shares and enabled the Swissair to get a credit of 15 millionSwiss Francs to purchase two Douglas DC-6 airplanes. By that act, the Swissair became the national flag carrier of Switzerland.

In 1948, the airport in Dübendorf, which served as the base of Swissair, was relocated to Zurich-Kloten. Military aviation continued in Dübendorf. The next year, Swissair plunged into a financial crisis because of a sudden devaluation of the British Pound because the flight fares, except the traffic to the United States, were calculated in the British currency. At that time, the traffic to England made up 40 % of Swissair's revenues.

In June 1950, Walter Berchtold, manager of the Swiss Federal Railways, was elected into the directorial board of Swissair and served as the director of this board. Until 1971, like no other person before, he coined the corporate culture of Swissair. He grasped the importance of corporate image and corporate identity, and after the example of BOAC's "Speedbird", he introduced the arrow-shaped Swissair logo. Giving the flying personnel a distinct uniform was also an important point in his work. After the flight attendant's uniforms resembled the gray-blue ones of the Swiss Women's Army Corps, he introduced ones that were in a modish marine blue – Swissair put a veritable fashion competition of Europe's airlines into motion.

1952 was the year in which on northern trans-Atlantic routes the standardized one-class layout was changed into one with a first and a tourist class. The first class consisted of comfortable chairs in which one could sleep, given the name "Slumberettes". A short time later, those sleeping chairs were succeeded by beds, modeled after the U.S. Pullman railway wagons. Two adjacent seats were moved towards each other and formed a lower berth. The wall panel could be folded downwards, forming the upper berth in which the other person could sleep. One year later, the tourist class was introduced also on Europe flights.

The Swissair founded, together with the city of Basel, the charter company Balair in 1953, which is the reason why this company existed two times.

As the first European customer, Swissair bought the Douglas DC-7C which enabled it to perform non-stop flights to the United Stated. For shorter-range routes, the Convair Metropolitan was put into use.

In 1957, the Far East was introduced to the route network. Direct flights to Tokyo were established, with intermediate stops in Athens, Karachi, Bombay, Bangkok and Manila. In the same year, Swissair helped Aristoteles Onassis to form the new Greek airline, Olympic Airways.

DC-3 (1961)

While the competitors first looked at turboprop airplanes to replace their piston-engined craft, Swissair introduced jet airplanes directly. Together with SAS, Swissair bought Douglas DC-8 aircraft which were delivered after 1960, and for medium and short ranges the Sud Aviation Caravelle was purchased. The aircraft were maintained together with SAS, and also manuals for operation and maintenance were co-written.

As one of the few companies worldwide, Swissair then bought Convair 990 "Coronado" aircraft for medium range duties. Although the machines did not fulfill the contractual specifications at first they were liked by employees and customers alike.

DC-7 (1961)

1966 saw the introduction of the Douglas DC-9. This type developed into the backbone of the short- and medium-range routes, and after convincing Douglas, on behalf of Swissair the Douglas Corporation offered a stretched variant, the DC-9-32. For the first time, Swissair was the launching customer of an aircraft type.

In 1971, Armin Baltensweiler took over as the president of the directorial board and coined the enterprise for over two decades. In the same year, the first Boeing 747 Jumbo-Jet was acquired, and in the next year the first McDonnell Douglas DC-10 followed. Both types shaped the long-haul fleed until the 1990ies. Again, the specifications of both aircraft were developed in collaboration with the Scandinavian SAS. Also in 1972, Switzerland introduced a prohibition of night flights, which led to the cessation of cheaper night fares.

The second airline to offer service to the People's Republic of China was the Swissair, who introduced service to Beijing and Shanghai in 1975, in the same year Swissair was the launch customer for another aircraft type, the DC-9-51. In 1977, Swissair was the launch customer for the third DC-9 type, namely the DC-9-81 variant which is now called MD-80. Armin Baltensweiler travelled to the meeting of McDonnel-Douglas' directorial board in St. Louis to convince them of further stretching the fuselage of the DC-9-51. Since then, Baltensweiler was called the "Father of the MD-80".

Time and again, in 1979 Swissair was the first company to order the Airbus A310-200 and the Jumbo-Jet variant with a stretched upper deck, the Boeing 747-300. Also the Fokker 100 short range aircraft and the three-engined MD-11 belong to the aircraft for which Swissair was the launch customer.

1983 saw the replacement of the DC-9 machines by DC-9-83 aircraft.

Since the 1960ies, Swissair was a world leader in the development of cargo reservation systems (CRS). PARS and CARIDO were examples for booking passenger seats and freight space.[2]

"The flying bank"

Sud Aviation Caravelle (1961)

After the 1960ies, air traffic increased quickly and allowed many airlines – many of which were quasi-monopolists on their routes – to yield high revenues. Especially Swissair profited from her excellent reputation as a quality airline and from the fact that the political neutrality of Switzerland allowed the company to fly to exotic, but lucrative destinations in Africa and in the Middle East. In geographic terms, the central position of Switzerland in Europe helped her to generate revenue from transfer passengers.

With the begin of deregulation and liberalisation, airlines felt growing financial pressure. In 1978, Moritz Suter founded a regional airline named Crossair, which put Swissair under additional stress. To counter these changes, Swissair invested their large financial reserves into takeovers and into flight-related trades like baggage handling, catering, aircraft maintenance and duty-free stores. The advantage of this strategy was the diversification of economical risks, but the core business of Swissair, commercial aviation, suffered. In the end of the 1980, Swissair was thus called "The flying bank", appealing to the large hidden assets and the huge liquidity Swissair had. Secondary, the "flying bank" was the designation for a corporate group which cared more about financial management than about flying airplanes.[2]

Concentration

Boeing 747-300 (1985)

In regard to the furthering liberalisation of Europe's airline market, Swissair focused more on commercial aviation and extended her partnerships. As the first European airline, Swissair signed in 1989 a cooperation treaty with Delta Air Lines and the Singapore Airlines to form the alliance "Global Excellence". In 1990, together with SAS, Austrian Airlines and Finnair, the "European Quality Alliance" was founded. The latter alliance was later renamed to the "Qualiflyer Group".

Because of the weak economy, the Gulf War and rising fuel costs, many airlines lost money in 1990. The ongoing liberalisation enforced the competition additionally, and Swissair lost 99 million Swiss Francs in the first half year, and so Swissair was not able to pay dividends to its shareholders – for the third time after 1951 and 1961. In the years 1991 and 1992 Swissair had to dissolve financial reserves to cushion the losses from the commercial aviation sector.

Airbus 310 (1991)

On January 1, 1991, commercial aviation in Europe was completely liberalized and the existing capacities led to an aggressive competition among the airlines. In a national referendum on December 6, 1992, the Swiss citizen rejected taking part in the European Economic Area, EEA. This referendum was a significant disservice to Swissair, an airline with a minute domestic market: Its planes were not allowed to take up passengers during intermediate landings in EEA countries (e.g. Zurich - Frankfurt - New York), and Swissair was not allowed to offer tickets for sections that fully lie in EEA member countries (e.g. Zurich - Frankfurt - Paris). See also freedoms of the air.

Like other airlines of smaller countries, Swissair now was under significant pressure. More and more national airlines affiliated themselves with airline alliances in order to maintain a worldwide market presence. But in order to be interesting for American alliance partners, an airline must have a critical size in terms of passenger numbers. To meet that goal, in 1993 a fusion of Swissair, KLM, SAS (each 30% of the new company) and Austrian Airlines was proposed. This project bore the name "Alcazar", after the Spanish term for "castle". But in various countries, this project was criticized. In Switzerland itself it was thought that the huge financial assets were too precious to merge Swissair with the other three airlines.[2]

Hunter Strategy

Logos of the firms belonging to the SAirGroup

In the 1990s Swissair initiated the Hunter Strategy, a major expansion program devised by the consulting firm of McKinsey & Co. Using this strategy, Swissair aimed to grow its market share through the acquisition of small airlines rather than entering into alliances agreements. Swissair was advised to acquire 49.5 percent of the unprofitable Belgian flag carrier, Sabena, and significant stakes in the carriers Air Liberté, AOM, Air Littoral, Volare, LOT, Air Europe, TAP Portugal, Turkish Airlines, South African Airways, Portugalia and LTU.

The buying spree created a major cash flow crisis for parent company SAirGroup, and was exacerbated by the environment caused by the September 11 attacks. Unable to make payments to creditors on its large debt, and the refusal of UBS AG to extend its line of credit on 2 October 2001 the entire Swissair fleet was abruptly grounded.[3] Many blamed the UBS for the fiasco causing demonstrators to take to the streets with signs referring to UBS chairman, Marcel Ospel as "Bin Ospel" and redefining the bank's acronym, "UBS" as the United Bandits of Switzerland.

Two large bridge loans from the Swiss government were required to finance continuation of flight operations. This notwithstanding, with the resumption of flight service, it was necessary for flight crews to carry large sums of cash to purchase fuel at foreign airports. After the acquisition of assets by Crossair, and liquidation firm, Jürg Hoss Liquidators, on 31 March 2002, Crossair was renamed Swiss International Air Lines, and Swissair officially ceased to exist.

Factors behind collapse

Like other airlines, Swissair's operations and profitability were disrupted in the wake of the September 11, 2001 attacks on the United States.[4] As Swissair's directors included several politicians, commentators have pointed to potential conflicts of interest as fundamental to the demise of Swissair. Media have also suggested that the directorial board failed to oversee the actions of Philippe Bruggisser (Chief Operating Officer since 1996) and Eric Honegger (board member since 1993 and later board president), and that they left behind a convoluted corporate structure and financial commitments – among others a further purchase of 35.5 percent of Sabena's stocks – which would only come to light when Mario Corti was trying to save the airline.

The judiciary is continuing to examine why Swissair acquired counselling that supported the Hunter Strategy, and why Swissair continued to make certain payments despite nearing insolvency. Questions have also been raised about federal aid given to Swissair and the politicians involved. The highly competitive nature of the market during the business's final years also precipitated its demise: like rival company Sabena, Swissair fell victim to the competition of budget airlines such as Ryanair and easyJet.[5]

Management trial

The criminal trial began 16 January 2007 in Bülach. The entire Swissair management board stood facing criminal charges of mismanagement, false statements, and forgery of documents. Top defendants in the trial were Mario Corti, Philippe Bruggisser, George Schorderet, Jacqualyn Fouse, Eric Honegger and Vrena Spoerry. Corti, Honegger and Spoerry entered statements proclaiming their innocence.[6]

On 7 June 2007 the court in Bülach cleared the defendants of all criminal charges over the airline's 2001 bankruptcy.[7]

Fleet

In its 71 years of existence, Swissair operated the following aircraft.[8]

Aircraft Total Delivered Retired Notes
Fokker VII a 1 1931 1950 acquired from Balair now on display in the Swiss Transport Museum in Lucerne
Fokker VII b 8 1931 1935 acquired from Ad Astra and Balair
Dornier Merkur 2 1931 1931 acquired from Ad Astra
BFW/Messerschmitt M18d 1 1931 1938 Taken over from Ad Astra
Comte AC-4 1 1931 1947 acquired from Ad Astra
now in the SR Technics Hangar in Zürich
Lockheed L-9 Orion 2 1932 1936 both were sold to the Republicans in the Spanish Civil War. (The model at the Swiss Transport Museum never served in the Swissair fleet; but it was bought in the 1960ies by Swissair, restored to flying status and painted in Swissair colors.)
Clark G.A. 43 2 1934 1936 first all-metal plane in Swissair fleet
Curtiss AT-32C Condor 1 1934 1934 first European airliner to have a stewardess
crashed in 1934
Douglas DC-2 6 1934 1952 built under licence by Fokker near Amsterdam
Junkers Ju-86 B-0 2 1936 1939 crash-landed or crashed
De Havilland D.H.89 3 1937 1954
Douglas DC-3 5 + 11 1937 1969 The first 5 were built under licence by Fokker near Amsterdam, whilst the others were converted USAF C47's
De Havilland D.H.98 Mosquito 1 1945 1945 was originally used as a Royal Air Force fighter aircraft in World War II, fell into Swiss hands
Swiss government used it, sold it to Swissair in 1944
Mraz M-65 Cap 1 1948 1950 built under license by Fieseler Storch
sold to Lindt & Sprüngli
Nord 1000 1 1948 1953 sold to Federal Air Office
Douglas DC-4 5 1946 1959 used on service to JFK
three crashed or were damaged or destroyed
Convair CV-240 8 1949 1957 most were sold
some scrapped, one crashed
Douglas DC-6 8 1951 1962 most were sold, one was leased
one's whereabouts are not known
Douglas DC-7c 5 1956 1962 all were sold
one was the last DC-7 to be built
Convair CV-440 Metropolitan 12 1956 1968 most were sold
first Swissair plane to use integrated Weather Radar
Scottish Aviation Twin Pioneer 1 1957 1957 used for high-altitude airports
Sud Aviation SE210 Caravelle 9 1960 1971 Swissair's first jetliner
first ones leased from Scandinavian Airlines System
most were sold, one still survives
Douglas DC-8-32 3 1960 1967 one was converted to a -53
Convair 880-22M 2 1961 1962 leased pending delivery of Convair 990s
Convair 990 8 1962 1975 most were sold, one is at the Swiss Transport Museum in Lucerne
Douglas DC-8-53 2 1963 1976 one was converted from a -32
one was hijacked & was blown up after passengers were released
Fokker F27 3 1965 1972 Operated for Swissair by Balair
Douglas DC-9-15 5 1966 1968 sent back to Douglas or sold
BAC One-Eleven 3 1968 1969 just leased for capacity reasons
Douglas DC-9-32 22 1967 1988 one was operated as a freighter -33F
Douglas DC-8-62 7 1967 1984 two were operated as freighter -62F's
Boeing 747-257B 2 1971 1984 sold
McDonnell Douglas DC-10-30 14 (2 were ER version) 1972 1992 sold
some were stored, some were scrapped, some's whereabouts are unknown
McDonnell Douglas DC-9-41 4 1974 1975 leased from SAS
McDonnell Douglas DC-9-51 12 1975 1988 sold
some stored, some broken up, some still flying
McDonnell Douglas MD-81/82/83 26 1980 1998 most sold
some stored, one written off, two crashed before delivery (!!), some still flying
Airbus A310-221 5 1983 1995 sold to Fedex, converted to freighters
still flying
Boeing 747-357 5 1983 2000 one was the prototype
three were combis, two were leased
sold
some stored, one being broken up, one now flying
Airbus A310-332 6 1985 2000 sold
one stored, one scrapped, some fates are unknown, some still flying
Fokker 100 6 1988 1996 sold
some still flying
McDonnell Douglas MD-11 16 1991 2004 most were sold
most still flying, one crashed
Airbus A321-111 12 1995 2002 some were sold, some went to Swiss International Air Lines
Airbus A320-214 20 1995 2002 some were sold, some went to Swiss International Air Lines
Airbus A319-112 9 1996 2002 some were sold, most went to Swiss International Air Lines
Airbus A330-223 16 1998 2002 some were sold, some went to Swiss International Air Lines
Airbus A340-600 order: 9
delivered: -
contract delivery: 2002 when Swissair went bankrupt, Swiss cancelled the orders and ordered the A340-300

Swissair Asia

Swissair Asia was formed in 1995 to serve Taiwan, Republic of China while Swissair was maintaining service to the People's Republic of China.[9] Aircraft formerly used by Swissair Asia had the Chinese character Ruì (瑞), from the Chinese translation of Switzerland, Ruìshì (瑞士,means Switzerland), on the tail fin instead of the cross.[10][11]

Swissair legacy

In 2002 the successor airline Swiss International Air Lines was born. First called Swiss Air Lines, this Company was based on the former Crossair, and was basically a merger of Crossair and former Swissair Employees, Routes, aircraft etc. The Company Swissair continued to exist (in Liquidation) but had no further assets etc. Due to legal problems with Swissair, the name had to be changed to Swiss International Air Lines

Swiss took over 26 longhaul and 26 mediumhaul Aircraft from the Swissair fleet and refurbished the liveries to turn it into the new Swiss fleet, together with the former Crossair Fleet consisting of Embraer 145, Saab 2000, MD-80 Series and Avro RJ.

After Problems with the former Crossair pilot unions who refused to accept different conditions than the former Swissair pilots within the same Airline, A subsidiary calles Swiss European Air Lines was founded which belongs 100% to Swiss International Air Lines.

In 2004, it appeared that Swiss was going to become a member of the Oneworld alliance. It had codeshares with Oneworld carriers British Airways, American Airlines, Cathay Pacific, Qantas, Aer Lingus and Finnair, and held a strategic partnership and joint operation for all service to North America and AA-operated flights beyond U.S. gateways using American Airlines. Swiss started to terminate these codeshare agreements, but did not terminate the AA alliance. A theory emerged that Swiss was planning to use its partnerships, the AA alliance, and its partnership with British Airways, a strong supportive member of Oneworld, to join Oneworld itself.

However, in March 2005 Swiss was taken over by the german Lufthansa Group and Deutsche Lufthansa AG, the flag carrier of Germany. With the merger with Lufthansa, Swiss joined the Star Alliance. With this move, Swiss's frequent flyer club, Swiss TravelClub became part of Miles & More, which was originally the Lufthansa frequent flyer club. It acts as both airlines' frequent flyer program along with many other airlines.

Accidents and incidents

Over the 71 year history of Swissair, there were nine major incidents reported resulting in 390 fatalities.[12]

19 June 1954 A Convair CV-240 ditches due to fuel starvation in the English Channel, near Folkestone. All three crew members survive, but three of the five passengers die as they are unable to swim. Passenger aircraft at this time were not obliged to carry life rafts or life-jackets, and this was one of the many incidents which inspired this obligation to be passed as law.
15 July 1956 A Convair CV-440 crashes during a delivery flight from San Diego, California to Zürich via New York, Gander and Shannon. On approach to Shannon, the pilots execute an abnormally steep turn, causing the aircraft to stall and drop to the ground. Four crew members die.
18 June 1957 A Douglas DC-3 crashes during a flight exercise conducted under visual flight rules with nine people aboard. All die. The aim of the exercise was to practise flying with one engine switched off and propellers feathered.
4 September 1963 Without authorization, the pilot of a Swissair Sud Aviation Caravelle carrying seventy-four passengers and six crew members taxies halfway along a runway at Zürich Airport in order to inspect and clear fog. He then returns to the start of the runway and takes off. Ten minutes later the aircraft crashes, killing all on board. During its initial ascent, witnesses state they saw smoke issuing from one of its engines. Subsequent investigation establishes that braking during the pilot's unauthorized maneuver overheated a tyre, causing it to burst, damaging a fuel line and starting the fire that ultimately led to loss of aircraft control.
10 February 1967 A Convair CV-440 collides with a cloud-covered mountain; four crew members died.
21 February 1970 A bomb on board a Convair CV-990 cripples Swissair Flight 330 nine minutes after take-off from Zürich to Tel Aviv. Forty-seven die when the aircraft crashes while attempting an emergency landing at Zürich.
6 September 1970 Three empty hijacked jet airliners, one belonging to Swissair, are blown up by terrorists at Dawson's Field, Zerqa, Jordan. See Dawson's Field hijackings.
8 October 1979 A Douglas DC-8 lands under "adverse conditions" at Athens International Airport, overshooting the runway and killing fourteen passengers. The plane touches down at too great a speed and too far along the runway for the pilots to use sufficient braking and reverse thrust.
2 September 1998 A McDonnell Douglas MD-11 travelling from New York's JFK International Airport to Geneva crashes due to fire and subsequent instrument failure at night off the coast of Peggy's Cove, 80 km south-west of Halifax, Nova Scotia. All 215 passengers and 14 crew members died. See Swissair Flight 111.

References

  1. ^ "About Swissair Facts and Figures:". Swissair. 1999. Archived from the original on 1999-02-19. Retrieved 2008-08-30.
  2. ^ a b c d This section was translated from the article "Swissair" in the German-language Wikipedia, version [1]
  3. ^ Staff writers (2001-10-02). "Swissair grounds all flights". BBC News. Retrieved 2007-08-02.
  4. ^ Staff writers (3 October 200). "Thousands stranded in airline crisis". BBC News. Retrieved 2009-03-19.
  5. ^ Hall, Dave (2004). Business Studies (Third edition ed.). Ormskirk: Causeway Press. p. 196. ISBN 1902796837. {{cite book}}: |edition= has extra text (help); Unknown parameter |coauthors= ignored (|author= suggested) (help)
  6. ^ Harry Rosenbaum (15 January 2007). "Swissair executives assert innocence at first day of Switzerland's biggest corporate trial". International Herald Tribune. Retrieved 2007-02-22.
  7. ^ Staff writers (2007-06-07). "All Swissair defendants cleared". BBC News. Retrieved 2007-08-02.
  8. ^ Patrick Eberhard (2008). "The whole Swissair fleet". Swissair.aero. Retrieved 2008-09-02.
  9. ^ "Swissair Asia". Airigami.net. 2008. Retrieved 2008-09-02.
  10. ^ Mika B Virolainen (17 May 1997). "Picture of the Swissair Asia McDonnell Douglas MD-11 aircraft". Airliners.net. Retrieved 2008-09-02.
  11. ^ B. Amratisha (23 2August 003). "Picture of the Swiss International Air Lines Asia McDonnell Douglas MD-11 aircraft". Airliners.net. Retrieved 2008-09-02. {{cite web}}: Check date values in: |date= (help)
  12. ^ Harro Ranter (31 August 2008). "ASN Aviation Safety Database". The Aviation Safety Network. Retrieved 2008-09-02.

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