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The comment that customers in Texas were not informed in their "bank statement envelopes" is misleading. There was extensive communication related to the acquisition sent to all customers, both for the acquisition and for the name change. (Disclosure: I'm a Compass employee.)
Unsourced charges
I have removed the text regarding unsourced allegations against Compass banking practices, posted by an anonymous editor. These would not be allowed in the main article, and I feel that their inclusion here was merely a way to get around WP policy that would not allow such unsourced allegations in the main article. If an editor can provide sources to back up these allegations, post them and we'll see if they merit inclusion in the main article. (Full disclosure: I am a Compass Bank customer.)Realkyhick23:28, 8 August 2007 (UTC)[reply]