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Technology One Ltd
Company typepublic
ASX: TNE
Industrysoftware development
Genresoftware developer
Founded1987[1]
Headquarters
Brisbane
,
Australia
Number of locations
14[2]
Area served
Australia, Malaysia, New Zealand, United Kingdom, South Pacific
ProductsFinancials
Human Resources & Payroll
Supply chain
Business Intelligence
Enterprise Budgeting
Performance Planning
Property & Rating
Student Management
Asset Management
Enterprise Content Management
Customer Relationship Management
Mobile Solutions
PLUS - custom software development
Servicessupport, project management, consulting, virtual consultant
Number of employees
850
WebsiteTechnologyOneCorp.com

Technology One Limited (TechnologyOne) is a Queensland based maker of business-to-business software for the government, local government, education, health and community services, utilities, financial services and managed services sectors. It was founded by Adrian Di Marco, who is now the executive chairman.[3] TechnologyOne was listed on the Australian Securities Exchange (ASX) in 1999.

In addition to developing software solutions, the organisation also offers consulting and support services for all of its customers.[4] It now competes on an international scale with the world’s leading multinational software providers.[5]

History

In 1987, TechnologyOne founder, Adrian Di Marco, decided to use relational database technology to make accounting software.[6]

Seeking capital to support this venture, he approached numerous financial institutions and private organisations for financial backing, but was unable to find the required support.[7]

Adrian then approached investors, John and Dugald Mactaggart (of J.L. Mactaggart Industries,[7] a former customer).[8] With this financial backing, TechnologyOne was officially founded.

To use cheap office accommodation, TechnologyOne set up its first R&D centre at Mactaggart’s hide processing plant in Hemmant, Brisbane.[8] Among the busy operations of the hide plant, the company’s first software product, Finance One (now known as TechnologyOne Financials), was created.[9]

By mid-1988, the TechnologyOne team had hired enough staff to outgrow its first R&D centre and were looking to move into bigger quarters.[9]

For the next few years the project services team (now TechnologyOne Plus), which offers custom development software, gained large contracts with government and education organisations[citation needed] while development continued on Finance One.

In 1991, Finance One was officially launched. In 1992, TechnologyOne held its first user conference, with representatives from more than 30 organisations attending. This year also saw TechnologyOne gain accreditation to the Australian Software Standard AS3563, which was followed by the International Standard ISO9001 (Quality Management system) in 1994.[10]

In 1996 the first interstate office was opened in Sydney.

In 1996 and 1997, Finance One was recognised as the leading financial management accounting package in Australia.[11]

In 1999, TechnologyOne launched its student management product (TechnologyOne Student Management, formerly StudentOne), which was a joint venture with Curtin University of Technology. TechnologyOne Student Management quickly became a successful product for TechnologyOne, gaining contracts with Bond University, Flinders University and Southern Cross University.[12]

This was also a period of staff growth for the company, with offices opening in Melbourne, Victoria and Hobart, Tasmania in the late 1990s, the first international offices in New Zealand and Malaysia in 2000, and further offices in Perth, Western Australia and Adelaide, South Australia in 2001.

In late 2000, TechnologyOne made its first acquisition, Proclaim Software Pty Ltd, which was rebranded to Proclaim One (now TechnologyOne Property & Rating). By 2003, TechnologyOne added two more products, People One (now TechnologyOne Human Resource & Payroll) and TechnologyOne Supply Chain.

Throughout 2005 and 2006, TechnologyOne worked on its new generation Connected Intelligence platform.[13]

In 2006, TechnologyOne opened its first UK office. By 2009, TechnologyOne had expanded into each of its target vertical markets; government, local government, education, health and community services, utilities, financial services and managed services sectors.[14]

TechnologyOne acquired an enterprise content management provider, Avand Pty Ltd, and its product, DataWorks, in 2007, integrating it into its software suite and branding it as TechnologyOne Enterprise Content Management (ECM). In 2008, TechnologyOne made a further acquisition, Outcome Manager Pty Ltd, which provided TechnologyOne with a strategic performance planning product, Performance Planning.[15]

TechnologyOne Today

TechnologyOne is a company that develops, markets, implements and supports integrated software. The company provides a range of software to more than 800 customers in Australia, New Zealand, Asia, South Pacific and the United Kingdom.[16]

Customer service

TechnologyOne is one of the few enterprise solution vendors that does not use third parties to represent or sell its products.[3] TechnologyOne operates what it calls the Power of One business model - One vision, One vendor, One experience - taking total responsibility for the success of every customer’s investment. By developing,marketing, selling, implementing and supporting its own software solutions, TechnologyOne provides its customers with a single supplier and one service point of contact, and claims to guarantee the success of each customer’s implementation.[3]

TechnologyOne also works in close partnership with its customers to gain constant feedback, which is then included in new releases.[17] TechnologyOne’s latest technology release, TechnologyOne Mobile Solutions, has involved working with a number of local councils in Australia and New Zealand to develop a mobile solution for field workers.

In 2011, TechnologyOne invested a record $31.8 million in(R&D) on both existing and new products, which equates to approximately 20 per cent of revenue.[18]

Product lines

The company continues to invest in R&D.[19] The company has released, to date, four generations of its products. These are:

With each new generation of software, TechnologyOne has migrated all its customers to the platform, for no additional licence fees.[citation needed]

Connected Intelligence

In 2005, TechnologyOne launched its latest technology platform, Connected Intelligence (Ci), a platform that combines internet with client–server technology.[20] This new platform ensures upgrades are rolled out quickly and provides the ability to tailor information to individual users. The Ci platform has also significantly cut down the need to train existing and new staff, as the internet-based solution is both familiar and easy to use.[21] With the Ci platform now developed and implemented with a suite of 12 products, TechnologyOne staff have begun research on the next generation product,which will build on the Ci platform.[16]

Cloud Computing

In late 2010, announced its intention to bring its cloud computing platform to market.[22]

The new TechnologyOne Cloud Computing Suite will be built, hosted and delivered in the cloud. Depending on customers’ requirements, they will have the option of hosting their software externally on the cloud or internally using their existing infrastructure.

TechnologyOne already delivers its Ci solutions in the cloud, but to take advantage of all the benefits of cloud technology, the software vendor is completely restructuring its business model and re-engineering its software from the ground up.

TechnologyOne will be unveiling its complete cloud offering at its user conference, Evolve, in February 2012, following an internal pilot.

TechnologyOne Executive Chairman, Adrian Di Marco, said TechnologyOne still recognised there were concerns about security from customers. To alleviate these concerns, TechnologyOne plans to have data centres located both in Australia and offshore.

Technology Timeline

2011

  • TechnologyOne unveils OneBanking - an industry-first preconfigured software solution for the financial services sector at the Abacus Convention in partnership with Police and Nurses Credit Society
  • TechnologyOne partners with Queensland University of Technology (QUT) to develop the Student Management Application Event Module
  • TechnologyOne launches OneWater - the first preconfigured software solution in Australia designed to help water corporations, companies and councils manage water
  • TechnologyOne partners with Assetic to jointly develop and sell the market's first fully-integrated, total asset management software solution
  • TechnologyOne expands its R&D team into Indonesia, allowing Australian developers to concentrate on its new cloud-based software suite.

2010

  • TechnologyOne announces its intention to bring its cloud computing platform to the market. The cloud offering will be announced at the TechnologyOne user conference, Evolve, in 2012
  • TechnologyOne wins a significant contract to provide Student Management software to Victorian TAFEs
  • TechnologyOne releases its Enterprise Content Management and Performance Planning software on the Connected Intelligence platform
  • TechnologyOne moves into its new international headquarters in Fortitude Valley, Brisbane, Australia

2009

2008


2007


2006


2005

  • Completed latest technology platform, the Connected Intelligence framework, and released first new product on this platform, TechnologyOne Financials[31]
  • TechnologyOne signs a contract with the Whole of Government in Samoa[32]


2004


2002


2001


2000

  • TechnologyOne opens offices in Auckland, New Zealand and Kuala Lumpur, Malaysia
  • Released eBusiness Development Framework
  • TechnologyOne moves into new head office and R&D centre in Toowong, Queensland
  • Acquired Proclaim Software Pty Ltd (now TechnologyOne Property & Rating)
  • TechnologyOne hosts User Conference with former Prime Minister Bob Hawke as keynote speaker


1999

  • TechnologyOne lists on the Australian Securities Exchange – the float raised $27.85 million on an offer of 27 million shares at $1 and a million to employees at 85c
  • TechnologyOne showcases Release 10 of Finance One at 1999 User Conference
  • TechnologyOne opens office in Hobart, Tasmania
  • TechnologyOne wins IT&T Award for Business Innovation[33]


1998


1997

  • Finance One overshadows all competing products in surveys of 3,000 plus Chief Financial Officers throughout Australia, conducted by GartnerGroup research division, Dataquest, for the second consecutive year
  • Full year 2000 compliant, Finance One is the only Australian product among five FMIS packages on the Office of Government Information Technology’s approved list
  • TechnologyOne ranked number 38 in ComputerWorld’s Software 50 released in summer 1997[34]


1996

  • TechnologyOne opens office in Sydney, New South Wales
  • TechnologyOne ranked number 41 in ComputerWorld’s Software 50 released in summer 1996[35]
  • Finance One overshadows all competing products in surveys of 3,000 plus Chief Financial Officers throughout Australia, conducted by GartnerGroup research division, Dataquest
  • TechnologyOne is ranked in the Deloitte Technology Fast 50 Awards, recognising the fast growing technology companies in Australia[citation needed]


1995

  • TechnologyOne’s Finance One product is called ‘fashionable’ in Computerworld’s September issue[citation needed]
  • The Australian prints “the latest craze in financial systems appears to be Finance One” on 24 October[36]
  • Establishment of the Service Delivery division


1994

  • Accreditation to the International Standard ISO9001 (Quality Management system)


1993

  • TechnologyOne demonstrates GUI version of Finance One at User Conference
  • Finance One redeveloped to be database-independent, and none of the main database companies supported it[37]


1992

  • TechnologyOne gains accreditation to the Australian Software Standard AS3563
  • Queensland's Department of Natural Resource and Mines Automated Titling System (ATS) developed with TechnologyOne
  • College Administration System (CAP) for TAFE Queensland goes live


1989


1988


1987

Awards

The company’s products have been recognised through a number of awards:

  • 2011: TechnologyOne Financials is recognised as one of the most innovative software solutions in Australia and New Zealand last night, when it was highly commended at the prestigious 2011 Consensus Software Awards in Sydney[38]
  • 2010: Wins Australian Business Awards Best e-Business Product for its Business Intelligence software[39]
  • 2010: Adrian Di Marco wins coveted CSIRO Tony Benson award for Individual Achievement in ICT at the AIIA iAwards [40]
  • 2010: wins NAB Best New Investment at the Lord Mayor’s Business Awards for its brand new, state of the art $12m new HQ and R&D centre [41]
  • 2008: Wins Consensus Award for the Student Management solution[42]
  • 2006: Runner-up in the Premier of Queensland’s Export Awards[43]
  • 2004: Finalist in the AIIA’s Awards for Commercialisation of Intellectual Property[44]
  • 2001: Ranked in the Deloitte Technology Fast 50 Awards recognising the fastest growing technology companies in Australia
  • 1999: Wins IT&T Award for Business Innovation and Business Star Award[33]
  • 1998: Finalist in the Business Review Weekly/Alcatel Business Achievement Award
  • 1996 and 1997: independent research recognised TechnologyOne Financials (formerly Finance One) as the number one financials product in Australia[45]


References

  1. ^ "Time to summon our Better Angels", The Deal, Morris Kaplan, July edition, p.31.
  2. ^ TechnologyOne Office Locations
  3. ^ a b c "TechnologyOne acquires Avand for $10 million", 2007, ITWire, Mitchell Bingemann, 12 October (accessed 7 October 2009) Cite error: The named reference "itnews.com.au" was defined multiple times with different content (see the help page).
  4. ^ TechnologyOne Services
  5. ^ "TechnologyOne gains strength", Australian IT, Mahesh Sharma, 26 May.
  6. ^ a b AFR Boss, Vol 7, November 2006
  7. ^ a b “Time to summon our Better Angels”, The Deal, Morris Kaplan, July edition, p. 31.
  8. ^ a b AFR Boss, Vol 7, November 2006.
  9. ^ a b AFR Boss, Vol 7, November 2006, p. 30-32.
  10. ^ “The latest craze in financial systems appears to be Finance One”, 1994. The Australian, 24 October.
  11. ^ The survey was conducted by Strategic Research, CFO Trends 1996 & 1997.
  12. ^ ‘Technology One wins uni deals’, Sylvia Pennington, The Australian, 10 November 1998, p. 42.
  13. ^ a b “Beautiful one day, leading the software field the next”, The Age, 20 September 2005.
  14. ^ ”TechnologyOne secures new contracts in the UK”, 2009. Queensland Business Review, 26 February.
  15. ^ “TechnologyOne acquires local ISV” Australian Reseller News, 20 August 2008, p.12; “TechOne makes performance buy”, 2008, ZDNet Australia, Renai LeMay (accessed 7 October 2009)
  16. ^ a b "TechOne goes slow on hiring", 2000, The Australian IT News, Jennifer Foreshew, 16 June (accessed 7 October 2009)
  17. ^ "TechnologyOne: The Case for Evolution", 2009, TMCNet, 16 March (accessed 7 October 2009)
  18. ^ Technology One Ltd Annual Report 2008; "TechnologyOne: The Case for Evolution", 2009, TMCNet, 16 March (accessed 7 October 2009)
  19. ^ “Blue skies for Brisbane Market”, Courier Mail, Mark Bretherton, 14 May 2005, p. 30; “Technology One’s success tied to R&D”, Slattery’s Watch, 29 August 2005, p.2.
  20. ^ "TechnologyOne to zap SAP and go global says boss", 2009, ITWire, Stan Beer, 27 February (accessed 7 October 2009).
  21. ^ Flinders University case study; "Innovative one day, dividends the next", 2008,. Sydney Morning Herald, Brad Howarth, 11 August (accessed 7 October 2009).
  22. ^ http://www.zdnet.com.au/technologyone-announces-cloud-strategy-339307284.htm
  23. ^ “Student Systems Upgraded”, Australian IT, Jennifer Foreshew, 23 June 2009, p. 28.
  24. ^ "TechnologyOne secures new contracts in the UK". (2009). Queensland Business Review.
  25. ^ "ECM takes centre stage at TechnologyOne Evolve". (2009). IDM Magazine. 26 February.
  26. ^ "TechnologyOne IP deal". (2008). Australian Financial Review. 12 August.
  27. ^ "TechnologyOne launches new business intelligence solution". (2008). Espresso Communications. 19 February.
  28. ^ "TechnologyOne acquires Avand for $10 million". (2007). iTNews. 12 October.
  29. ^ TechnologyOne Office Locations
  30. ^ "TechnologyOne to open UK office". (2005). The Age. 26 August.
  31. ^ "The state of ERP". (2009). ZDNet. 1 December.
  32. ^ "TechnologyOne to implement land and document management system in Papua New Guinea". (2008). EDRMS Knowledgebase. 28 July.
  33. ^ a b The CFO Financial and Accounting Software Guide 2000.
  34. ^ "Software 50". (1997). ComputerWorld. Summer.
  35. ^ "Software 50". (1996). ComputerWorld. Summer.
  36. ^ "The latest craze in financial systems is Finance One"(1995). The Australian. 24 October.
  37. ^ BRW, July 1998, p. 83.
  38. ^ http://www.consensus.com.au/csa_awards/csa_index.html
  39. ^ http://www.businessawards.com.au/winners/2010/productawards/bestebusinessproduct.php
  40. ^ http://www.computerworld.com.au/article/356077/aiia_iawards_recognise_australian_ict_talent/
  41. ^ http://www.lmba.com.au/Awards/Winners2010.aspx
  42. ^ 2009 Consensus Software Awards, Consensus Group (accessed 22 October 2009).
  43. ^ Premier Awards Queensland's Best Exporters for 2006, Premier and Minister for Trade (accessed 22 October 2009).
  44. ^ Australia's Best Innovators are Here, AIIA media release (accessed 22 October 2009).
  45. ^ "'Technological cringe' leaves industry at loss, says IT boss", BRW, 20 July 1998.
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