Citizen's Charter
 | This article relies largely or entirely on a single source. (August 2011) |
The Citizen's Charter was a British political initiative launched by the then Prime Minister, John Major, on 22 July 1991, less than a year into his premiership.[1]
It aimed to improve public services in the UK by:
- Making administration accountable and citizen friendly.
- Ensuring transparency and the right to information.
- Taking measures to cleanse and motivate civil service.
- Adopting a stakeholder approach.
- Saving time of both executant and the clientele
One part of the initiative was the granting of "Charter Marks" to those public bodies meeting defined standards.
Sources
References
- ^ For details about John Major, see the official Number 10 Downing Street web site.
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