Electronic Miscellaneous Document
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The Electronic Miscellaneous Document (EMD) is an International Air Transport Association (IATA) standard document used to document airline's sales and track usage of charges. This is an important step toward 100% electronic capability of airline industry.
IATA EMD standard is documented in IATA Passenger Service Conference Resolution Manual in resolutions 725F, 725G, 725H.
Two types of EMD exist:
- EMD-A associated to an e-ticket
- EMD-S standalone
EMD implementation is part of an IATA Simplifying the Business program called e-services, endorsed by IATA Board of Governors.
Since 2009, IATA Board of Governors endorsed the replacement in IATA BSP (for GDS agents sales) of current Virtual Miscellaneous Charge Orders (VMCO) and Virtual Miscellaneous Multi-purpose Documents (VMPD) at the end of 2013 by 100% EMD. This mean that starting 2014, VMCO and VMPD will not be processed anymore by IATA BSP.
EMD is used by various airlines in the world to support ancillary services sales and chargeable products.
EMD are sold either via airlines direct sales channels or via travel agents through Global Distribution Systems.
The following Computer reservations system have implemented the IATA EMD standard for airlines direct sales:
- Amadeus CRS from Amadeus IT Group
- Mercator from The Emirates Group
- Resiber from Iberia (airline)
- SITA
- Travelport
- Travelsky
The following GDS have implemented the IATA EMD standard for travel agencies sales:
- Amadeus
- Axess
- Farelogix
- Sabre
- Travelport (Galileo, Worldspan)
- Travelsky
54 airlines implemented IATA EMD standard in May 2012
Finnair was an early adopter of the IATA EMD standard "launching the first EMD in Europe".[1]
Air China was the first Chinese airline to adopt the IATA EMD standard in 2010.[2]
The list of airlines having implemented the IATA EMD standard is disclosed by IATA on IATA e-services project page [3]