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SendGrid

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SendGrid
Type of businessPrivate
Founded2009
Headquarters,
Key peopleIsaac Saldana (Co-founder, President), Tim Jenkins (Co-founder, CTO), Jose Lopez (Co-founder, Web Architect)
IndustryInformation Technology
URLSendgrid.com

SendGrid is a cloud-based infrastructure for processing large quantities of email, both sending and receiving. SendGrid takes on the responsibility of security, scalability, deliverability, and analytics to keep the cost and complexity to a minimum for customers. SendGrid's infrastructure is accessible through an SMTP API, Web API, or Event API. The SMTP API uses the SMTP protocol, while the Web API and Event API use the HTTP protocol.

As of June 2012, SendGrid has sent over 45 Billion emails for 60,000 businesses. They deliver more than 4 billion emails each month to companies like Airbnb, Twilio, Foursquare, Pandora, and Pinterest[1].

History

SendGrid was founded in July of 2009 and based in Boulder, Colorado after they graduated from the TecStars program. The founders were Isaac Saldana, Tim Jenkins, and Jose Lopez. They are backed by the Foundry Group, Highway 12 Ventures, Bessemer Venture Partners, and others. Since their inception, they have continued to grow in the amount of emails sent, employees, and finally customers.

Date Messages Sent # Employees # Customers
Q4 2009 268M 4 1000
Q4 2010 2.1B 19 12000
Q4 2011 6.9B 70 37000

Funding

Date Amount USD Funding Type
08/2009 12k Seed Funding
12/08/2009 750k Series A Funding
04/20/2010 5M Series A-1 Funding
01/17/2012 17M Series B Funding

Technology

SendGrid is built using Ruby, PHP, Python, Gearman, ZeroMQ, Rails, Symfony, Twisted, Bootstrap, JQuery, GIT, as well a other technologies. It primarily runs on a Linux environment using service oriented architecture. SendGrid provides two ways to send emails, SMTP API or Web API, to allow flexibility to their customers.

SMTP API

The SMTP API is the recommended use by SendGrid, as it allows for more options and can process emails more efficiently. The SMTP API allows developers to customize the handling instructions for the email being sent. They use headers based on a JSON list of instructions and options. Example: To assign a category of "newuser", a header would be included on the SMTP request:

"X-SMTPAPI: {"category" : "newuser"}

In addition to assigning categories to emails, you can customize the emails using additional customized JASON header items. Others include:

  • TO: Array of address to send messages to
    {"to": ["Ben Golden <ben@sendgrid.com>", "Joe Scharf <joe@sendgrid.com>"]}
    
  • Substition: An associative array of substitution tags, where each tag is associated with a list of replacement text for the tag in the body text. Each Substitution value corresponds to an email in the “To” section of the JSON string.
    {"sub":{"%name%": ["Ben", "Joe"], "%role%": ["%sellerSection%", "%buyerSection%"]}}
    
  • Section: Sections can be used to simplify substitution values that are common to many recipients. This is an associative array of sections that can be used in substitution values.
    {"section":{"%sellerSection%": "Seller information for: %name%", "%buyerSection%": "Buyer information for: %name%"}}
    
  • Unique Arguments: An associative array of arguments and their values to be applied to all emails sent in this SMTP API transaction.
    {"unique_args": {"orderNumber": "12345", "eventID": "6789"}}
    
  • Apps: An associative array of filters and their settings, used to override filter settings already setup for your account. Settings are an associative array of the setting names and their values.
    {"filters": {"footer": {"settings": {"enable":1,"text/plain": "Thank you for your business"}}}}
    

All of the above examples can then be combined into one larger JSON string placed in a header named X-SMTPAPI.

X-SMTPAPI: {
    "to": [
        "ben@sendgrid.com",
        "joe@sendgrid.com"
    ],
    "sub": {
        "%name%": [
            "Ben",
            "Joe"
        ],
        "%role%": [
            "%sellerSection%",
            "%buyerSection%"
        ]
    },
    "section": {
        "%sellerSection%": "Seller information for: %name%",
        "%buyerSection%": "Buyer information for: %name%"
    },
    "category": "Orders",
    "unique_args": {
        "orderNumber": "12345",
        "eventID": "6789"
    },
    "filters": {
        "footer": {
            "settings": {
                "enable": 1,
                "text/plain": "Thank you for your business"
            }
        }
    }
}

WEB API

Competitors

References