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The Platinum Rule

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  1. The Platinum Rule is a moral principle related to but different from the Golden Rule, saying that "Treat others in the way they like to be treated." This "rule" was initiated by Dr. Tony Alessandra. It is associated with the Jung Personality Traits. He believes that there are four different personalities and if you can find out which one a person is, then you can have a long lasting relationship.
  2. The Platinum Rule Plays a big role in Customer Service...A key point to remember is that the concept of treating others as you would like to be treated (a value common in many religions can lead to service breakdowns. This is because your customers are unique and may not value what you d. To better ensure service success, find out what customers want and treat them as they want to be treated.[1][2]
  3. The Platinum Rule was the 11th Episode of Season 3 of How I Met Your Mother.
  1. ^ Tony Alessandra and Michael J. O'Connor, The Platinus Rule, Warner Books, 1996
  2. ^ Robert W. Lucas, Customer Service Skills for Success 4th edition, The McGraw-Hill Companies, Inc.,1976