Talk:Suburban Express

Speedy deletion

This page does not differ substantially from that of other transportation companies on wikipedia (greyhound, amtrak, et al) in its format and current | eventual content. So just take a step back and keep your mouse under control. Thanks.—Preceding unsigned comment added by 98.212.129.139 (talk • contribs) 19:45, November 23, 2008

Controversy

After reviewing the recent edit war, I've removed the "controversy" section for now as mostly unsupported by reliable sourcing. All material must be explicitly supported through reliable secondary sources that explicitly state what is contained in the article. Court records are primary sources, and outside of very narrow situations, are not usable on Wikipedia, as selected extracts are vulnerable to cherry-picking and selective interpretation. Opinion columns are likewise not admissible. The only reliable source presented was the Daily Illini news article, which did not include all the material presented in the controversy section. It appears that feelings are running high and that a social media campaign is underway. Wikipedia may not be used as a vehicle for disparagement, nor is it appropriate to whitewash negative coverage that is supported by multiple reliable sources. Please use this talkpage to work out an appropriate, sourced consensus. I have no opinion on the merits of the controversy section, only about the edit-war and the poor sourcing. The article has been semi-protected for a day: if edit-warring breaks out again, it may be protected for a longer term. I suggest all participants review WP:V, WP:RS, and keep an eye on WP:UNDUE and WP:NOTNEWS. Acroterion (talk) 01:59, 22 April 2013 (UTC)

I've also removed an accusation from this page that violated the biographies of living persons policy, which applies throughout Wikipedia. Wikipedia is not to be used as a means of shaming people, regardless of how reprehensible their alleged actions might be. Acroterion (talk) 02:08, 22 April 2013 (UTC)

I agree with Acroterion's applications of Wikipedia's policies. It is worth taking a pause to (re-)familiarize oneself to all the policies linked above. If you stripped away the POV, court-sourced, newsy, and titillating stuff from the controversy section, as of this writing you'd be basically left nothing. And nothing seems like the right choice until we can come up with a notable, source-based, neutral core narrative around staff-passenger interaction KevinCuddeback (talk) 03:01, 22 April 2013 (UTC)

Strong agree. Wikipedia is not the correct forum for urination contests. That's what blogs are for. 5/5/13 update: users corporatem and negatedvoid seem to be systematically stripping useful content (see pre 4/2013 versions) and adding blog-like heresay to the article. I strongly recommend that this page be restored to its pre-social media campaign state.

— Preceding unsigned comment added by Thenightchicagodied (talk • contribs) 06:12, 22 April 2013 (UTC)

Its clear that as of this writing, we're still struggling to present the "lawsuits" issue in an NPOV way. I have to believe that whatever Suburban Expresses' policies are, they can't be happening just to be "mean", but must have some some larger customer-service and business-efficiency "balance" that, so far, those presenting the issue have been unable to show KevinCuddeback (talk) 15:03, 6 May 2013 (UTC)

Writing the section on the lawsuits in a balanced way is difficult. Above all, however, what we write should be guided by the sources we have on the subject. When I wrote the section on Suburban Express' lawsuits, I tried to write it in a fair way, and to use only reliable sources - i.e. no blogs, user posts on Reddit, or the like. If you think the article is currently unbalanced or unfair, could you be more specific, and could you post additional sources you think we should be using in the article? -Thucydides411 (talk) 21:13, 6 May 2013 (UTC)

I object to the claim that I have been adding "blog-like heresay" to the article. I've really added almost nothing. I have removed some content, but it was in the aim of removing unverifiable, miscited sources. For example, this citation had literally nothing to do with the text. Or this citation was clearly self-published/questionable (I checked with some help desk helpers before making that change). Looking over CorporateM's edit, it seems to be he was trying to resolve the COI banner that has been on this page since 2008. I think that his new text sounds much neutral. Which information that has been removed do you think was useful and should stay? I'd love to participate in gathering sources and adding more useful content via this Talk page.NegatedVoid (talk) 14:23, 7 May 2013 (UTC)

Also, have a look at Special:Contributions/Thenightchicagodied. Are you related to Suburban Express? You seem to be sligning unfounded accusations around. I am not a blogger[1]. You called a Legoktm and Thucydides411 (both users with hundreds of edits) Sock Puppets[2]. NegatedVoid (talk) 14:53, 7 May 2013 (UTC)

NegatedVoid is indeed a blogger with very strong conflict of interest. See http://www.reddit.com/r/UIUC/comments/1d3qqc/my_correspondence_with_suburban_expresss_lawyer/. Discussion above fails to address years-old interesting content added by DualFreq and recently stripped and repeatedly removed by above users who feign no conflict of interest. Thenightchicagodied (talk) 17:02, 7 May 2013 (UTC)thenightchicagodied

I haven't denied my Conflict of Interest. That is why I haven't edited this article substantially, and have discussed my changes on here with others. Which of my edits do you contest? As I said, I would participate in a discussion to add any appropriate content. NegatedVoid (talk) 18:04, 7 May 2013 (UTC)

I am a new user and cannot edit the currently protected Suburban Express Wikipedia page, nor do I wish to since I have a Conflict of Interest with Suburban Express from the UIUC subreddit. However, I want to provide the following list of published articles so that a neutral person can edit/rewrite the material on the Suburban Express Wikipedia page, and add in these references.

1. BoingBoing: Suburban Express bus-line sends bullying, cowardly legal threat to Reddit, discovers Streisand Effect — Preceding unsigned comment added by AlmostGrad (talk • contribs) 20:59, 7 May 2013 (UTC)
2. Ars Technica: Express to Internet Hate: Bus company threatens redditor with lawsuit
3. Ars Technica: Nonstop to schadenfreude: Suburban Express’ u-turn on reddit lawsuit
4. Techdirt: Bus Company Threatens Redditor With Lawsuit, Meets Ken White, Runs Away
5. The Daily Dot: Bus Company Threatens to Sue Redditor Over Bad Press
6. American Bar Association Journal: Cheap bus ticket included a trip to small-claims court for unwary students
7. Chicago Tribune: Bus company's lawsuits anger students, parents
8. The News Gazette: Bus firm's lawsuits criticized
9. The News Gazette: Bus company promises to drop Ford lawsuits
10. The News Gazette: Bus lawsuits dismissed in Ford County
11. Paxton Record: Bus company suing UI students for violating 'terms and conditions'
12. Paxton Record: After backlash, bus firm pledges to dismiss all suits
13. Paxton Record: Suburban Express lawsuits dropped
14. Kankakee Daily Journal: Bus company drops lawsuits in Ford County against college student riders
15. The Daily Illini: Suburban Express lawsuits lead to controversy on social media
16. The Daily Illini: Suburban Express lawsuits reach 125 this year; conversation continues on Reddit
17. The Daily Illini: Suburban Express drops lawsuits and updates terms and conditions
18. The Daily Illini: UIUC Subreddit hits front page, Streisand effect leads to increased attention for Suburban Express lawsuits

Many favorable edits were done from the IP address 99.147.29.158 which can be traced to Suburban Express.

I am a new user so I'm not very sure how to sign this entry, I hope this is good enough.

AlmostGrad (talk) —Preceding undated comment added 20:36, 7 May 2013 (UTC)

I notice that AlmostGrad was a frequent poster as AlmostGrad100 in the reddit threads about suburban express. Wikipedia is not a place for you to bring your online pissing match. Take it elsewhere. The company history which has now been deleted, no doubt by blog activists, is interesting and unique. No amount of press over a single issue justifies destroying the interesting article which DualFreq wrote. Here is an article which is missing from the list above Popehat: Suburban Express Took the First Bus to Streisand Effect end Thenightchicagodied (talk) 02:30, 8 May 2013 (UTC)thenightchicagodied

Neutral Point of View

I updated the language in the competitors section last night to be more neutral and less advertise-y. I can't see any other egregious incidents of neutral POV being violated (though the level of detail certainly indicates the original author is somehow connected to the company), but I'd leave it up to someone else to review the notice at the top of the page. DarkAsSin (talk) 15:22, 26 April 2013 (UTC)