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Dave Thomas (businessman)

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Dave Thomas
File:Dave Thomas (entrepreneur) .jpg
Dave Thomas image, courtesy of AFP/Getty Images.
Born
Rex David Thomas

(1932-07-02)July 2, 1932
DiedJanuary 8, 2002(2002-01-08) (aged 69)
Occupation(s)Founder and CEO of Wendy's
Websitehttp://www.aboutwendys.com/Our-Company/Dave-s-Legacy

Rex David "Dave" Thomas (July 2, 1932 – January 8, 2002) was an American businessman and philanthropist. Thomas was the founder and chief executive officer of Wendy's, a fast-food restaurant chain specializing in hamburgers. He is also known for appearing in more than 800 commercial advertisements for the chain from 1989 to 2002, more than any other company founder in television history.[1]

U.S. Army

At the outbreak of the Korean War in 1950, rather than waiting for the draft, he volunteered for the U.S. Army to have some choice in assignments. Having food production and service experience, Thomas requested the Cook's and Baker's School at Fort Benning, Georgia. He was sent overseas to Germany as a mess sergeant and was responsible for the daily meals of 2000 soldiers, rising to the rank of staff sergeant. After his discharge in 1953, Thomas returned to Fort Wayne and the Hobby House.

Fast food career

Kentucky Fried Chicken

In the mid-1950s, Kentucky Fried Chicken founder Col. Harland Sanders came to Fort Wayne to find restaurateurs with established businesses in order to try to sell KFC franchises to them.

At first, Thomas, who was the head cook at a restaurant, and the Clausses declined Sanders' offer, but the Colonel persisted and the Clauss family franchised their restaurant with KFC and later also owned many other KFC franchises in the Midwest. During this time, Thomas worked with Sanders on many projects to make KFC more profitable and to give it brand recognition. Among other things Thomas suggested to Sanders that were implemented: KFC's signature chicken bucket (to keep the chicken crisp), reduce the number of items on the menu, focus on a signature dish. Thomas also suggested Sanders make commercials that he appear in himself. Thomas was sent by the Clauss family in the mid-1960s to help turn around four failing KFC stores they owned in Columbus, Ohio.

By 1968 Thomas had increased sales in the four fried chicken restaurants so much that he sold his share in them back to Sanders for more than $1.5 million.[2] This experience would prove invaluable to Thomas when he began Wendy's about a year later.

Wendy's

Thomas opened his first Wendy's in Columbus, Ohio, November 15, 1969. (This original restaurant remained operational until March 2, 2007, when it was closed due to lagging sales.)[3] Thomas named the restaurant after his eight-year-old daughter Melinda Lou, whose nickname was "Wendy", stemming from the child's inability to say her own name at a young age. According to Bio TV, Dave claims himself that people nicknamed his daughter "Wenda. Not Wendy, but Wenda. 'I'm going to call it Wendy's Old Fashioned Hamburgers'."[4]

In 1982, Thomas resigned from his day-to-day operations at Wendy’s. However, by 1985, several company business decisions, including an awkward new breakfast menu and loss in brand awareness due to fizzled marketing efforts, caused the company’s new president to urge Thomas back into a more active role with Wendy's.[5] Thomas began to visit franchises and espouse his hardworking, so-called “mop-bucket attitude.” In 1989, he took on a significant role as the TV spokesman in a series of commercials for the brand. Thomas was not a natural actor, and initially, his performances were criticized as stiff and ineffective by advertising critics.[5]

By 1990, after efforts by Wendy's agency, Backer Spielvolgel Bates, to get humor into the campaign, a decision was made to portray Thomas in a more self-deprecating and folksy manner, which proved much more popular with test audiences.[6] Consumer brand awareness of Wendy's eventually regained levels it had not achieved since octogenarian Clara Peller's wildly popular "Where's the beef?" campaign of 1984.[5]

With his natural self-effacing style and his relaxed manner, Thomas quickly became a household name. A company survey during the 1990s, a decade during which Thomas starred in every Wendy’s commercial that aired, found that 90% of Americans knew who Thomas was. After more than 800 commercials,[1] it was clear that Thomas played a major role in Wendy's status as the country's third most popular burger restaurant.

In 1994, Thomas made a cameo appearance as himself in Bionic Ever After?, a reunion TV movie based upon The Six Million Dollar Man and The Bionic Woman.

Honors and memberships

Thomas, realizing that his success as a high school dropout might convince other teenagers to quit school (something he later claimed was a mistake), became a student at Coconut Creek High School. He earned a GED in 1993. Thomas was inducted into the Junior Achievement U.S. Business Hall of Fame in 1999.

Thomas was a Freemason at Sol. D. Bayless Lodge No. 359 Fort Wayne, Indiana, and a member of the Shriners; he received the honorary 33rd degree in 1995.[7] He was also an honorary Kentucky colonel, as was former boss Colonel Sanders.[8]

Thomas was posthumously awarded the Presidential Medal of Freedom in 2003.

Death

On January 8, 2002, Thomas died at his home in Fort Lauderdale, Florida, after a decade-long battle with neuroendocrine and carcinoid cancer that had spread to his liver. He was 69 years old. Thomas was buried in Union Cemetery in Columbus, Ohio. At the time of his death, there were more than 6,000 Wendy's restaurants operating in North America.

References

  1. ^ a b "Dave Thomas Biography" (PDF). Wendy's International. Retrieved 2007-06-27.
  2. ^ http://www.anb.org/articles/10/10-02290.html
  3. ^ Welsh-Huggins, Andrew (March 3, 2007). "Hundreds bid farewell to 1st Wendy's". The Boston Globe.
  4. ^ "Dave Thomas: Made to Order". Biography on CNBC. Season 1. Episode 8. 2009-12-17. CNBC.
  5. ^ a b c Foltz, Kim, The Media Business: Advertising; At Wendy's, Folksiness Is Effective, The New York Times, August 22, 1990
  6. ^ Foltz, Kim, The Media Business: Advertising; At Wendy's, Folksiness Is Effective, August 22, 1990
  7. ^ "Gizeh Shriners of British Columbia and the Yukon". Shriners.bc.ca. Retrieved 2010-01-12.
  8. ^ The History Channel - American Eats

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