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TechnologyOne Ltd
Company typePublic
ASX: TNE
IndustrySoftware development
Founded1987[1]
Headquarters
Brisbane
,
Australia
Number of locations
14[2]
Area served
Australia, Malaysia, New Zealand, United Kingdom, South Pacific
ProductsEnterprise software
ServicesBusiness support
Project management
Consulting
Number of employees
850
WebsiteTechnologyOneCorp.com

TechnologyOne (ASX:TNE) is Australia’s largest publicly listed software company,[3] with offices across six countries. It creates solutions that transform business and make life simple for its customers, by providing powerful, deeply integrated enterprise software that is incredibly easy to use. Over 1,000 leading corporations, government departments and statutory authorities are powered by TechnologyOne’s software.

TechnologyOne participates in seven key markets: government, local government, education, health and community services, utilities, financial services and managed services.[4] For these markets it develops, markets, sells, implements, supports and runs its preconfigured solutions, which reduce time, cost and risk for customers.

For 26 years, TechnologyOne has been providing customers with enterprise software that evolves and adapts to new and emerging technologies, allowing them to focus on their business and not technology. TechnologyOne software is available today on the TechnologyOne Cloud and across smart mobile devices.

History

TechnologyOne was founded in 1987 by Australian entrepreneur Adrian Di Marco and financially backed by founding shareholder and a former customer, John and Dugald Mactaggart of J.L. Mactaggart Industries.[5]

The company first started out as a financial software company, using state of the art technology to gain a competitive advantage. At the time, relational database technology was a new, unproven and emerging technology, which TechnologyOne harnessed to create a new generation of accounting software for corporate and government organisations.[6]

TechnologyOne officially launched its first product, Finance One, in Brisbane in 1991.[6] In 1994, Finance One became one of the first Australian products to achieve international accreditation by the Australian Software Standard AS3563 and International Standard ISO9001.

Initially, TechnologyOne partnered with resellers to sell its product, but found this did not provide a satisfactory customer experience. It chose to expand its services to market and support each of its products. TechnologyOne no longer uses implementation partners or resellers, taking complete responsibility for building, marketing, selling, implementing, supporting and running its software for each customer.[7] This approach has proven very successful for the company, which boasts a 99 percent customer retention rate.

TechnologyOne broke into the wider Australian market in 1996, opening its first interstate office in Sydney, and offices in Melbourne, Perth, Adelaide and Hobart by 2000. With offices in all its operational regions, TechnologyOne was able to maintain a direct relationship with its customers and take full accountability for their experience.

In 1999, at the request of Perth-based Curtin University of Technology, TechnologyOne built and added a student management product to its suite, Student One.[8] In the same year the company also floated on the Australian Securities Exchange (ASX), completing one of the most successful floats in Australian history. TechnologyOne was one of the first IT companies to become publicly listed and heralded the start of the dot com boom in Australia.

Throughout the early 2000s, the company began to expand throughout Asia Pacific, opening its first international offices in New Zealand and Kuala Lumpur. In 2006, TechnologyOne opened its first office in the United Kingdom, and grew its South Pacific presence, opening an office in Papua New Guinea.

Embracing new, emerging and leading edge technology as a foundation of its product suite has always been a key differentiator in TechnologyOne’s approach to R&D. The company has rewritten its enterprise software four times since it was first built, delivering an enterprise solution that adapts and evolves to new ideas, new technologies and new concepts. Unlike many of its competitors, TechnologyOne includes new technology and associated functionality as part of its software maintenance program, at no additional cost to its customers.

In 2005, TechnologyOne launched a new generation of enterprise software called Connected Intelligence (Ci).[9] Ci underpins TechnologyOne’s software, and provides the core functionality, security and a consistent user interface for each of its products. Despite the global financial crisis (GFC) of 2008 and 2009, the company continued to grow, and the Ci enterprise suite continued to evolve.

As TechnologyOne’s knowledge of customers in its seven key markets deepened, the company began developing preconfigured enterprise solutions[10] in 2010. These solutions provided each sector with proven practice, streamlined implementations that reduce time, cost and risk.[11]

In 2012, the company unveiled the TechnologyOne Cloud,[12] which delivers TechnologyOne’s enterprise software as a service to customers from the cloud. TechnologyOne builds and runs its own software and continues to invest millions of dollars each year to enhance it,[4] creating a virtuous circle that constantly reinforces and improves the total solution.

As part of its cloud strategy, TechnologyOne moved all its own operations to the cloud and has experienced the significant advantages of moving to a much simpler, more cost efficient and elastic cloud model.[13]

2014 has seen the launch of the next evolution of TechnologyOne’s Ci enterprise suite, Ci Anywhere,[14] which provides its customers with a simple and easy way forward to embrace new technologies and consumer concepts, including smart mobile devices. Ci Anywhere operates on all smart mobile devices as well as laptops and PCs, removing the need to install software on client devices. It is designed to continually evolve and adapt to new and emerging technologies.

2014 also saw TechnologyOne’s market capitalisation pass the AUD$1 billion milestone, and the company enter the S&P/ASX 200 Index.[15]

Awards

  • 1996 - TechnologyOne is ranked in the Deloitte Technology Fast 50 Awards, recognising the fast growing technology companies in Australia
  • 2008 - TechnologyOne’s Student Management solution wins Australian Industry Award at the Consensus Software Awards[16]
  • 2009 - Adrian Di Marco is named Business Person of the Year at the prestigious Lord Mayor's Business Awards in Brisbane[17]
  • 2010 - TechnologyOne's R&D centre is announced as Brisbane's best new investment at Brisbane's Lord Mayor's Business Awards[18]
  • 2010 - TechnologyOne’s Business Intelligence product wins Best E-Business Product at the Australian Business Awards[19]
  • 2010 - Adrian Di Marco is awarded the Tony Benson award for outstanding contribution to the Australian ICT Industry, at the Australian Information Industry Association’s iAwards[20]

Products

TechnologyOne’s value proposition, the power of one, is that it develops, markets, sells, implements, supports and runs its own world class, fully integrated enterprise software solution which includes:

TechnologyOne Cloud

In 2012, TechnologyOne announced its first cloud products as its vision for the future of software delivery.[30] TechnologyOne now runs its own enterprise software for customers through the TechnologyOne Cloud, taking complete responsibility to provide a simple, cost effective and elastic model of computing.[31] It passes on the benefits of economies of scale to provide a continually evolving cloud solution. Customers simply sign in to get enterprise software as a service.[32]

Connected Intelligence (Ci) Platform

TechnologyOne’s software is underpinned by its Connected Intelligence (Ci) platform, which provides the core functionality, security and a consistent user interface for each of its products.

In 2014, the company released the next evolution of Ci, Ci Anywhere, which provides customers with a simple and easy way forward to embrace smart mobile devices and new concepts that can streamline business and reduce costs.[33]

Ci Anywhere represents a significant investment of more than $200M and 200 developers. It enables the adoption of more flexible work options, easy connection between customers and communities and readily takes advantage of the benefits cloud computing can bring. Ci Anywhere runs across all smart mobile devices as well as traditional laptops and PCs, and is designed to continually evolve and adapt to new and emerging technologies[34].

Operations

TechnologyOne is headquartered in Brisbane[35], Australia, with 14 offices globally. The company has been listed on the Australian Securities Exchange (ASX) since December 1999 under the code TNE.

TechnologyOne has been continually profitable since 1992, and recorded its tenth consecutive year of record revenues and licence fees for the full year ending 30 September 2013[36].

TechnologyOne has a total commitment to full market disclosure, and unusually for a company in the technology sector, fully expenses its R&D to ensure a clean and transparent balance sheet[37].

Office Locations

  • Brisbane, Queensland, Australia (Head Office)
  • Canberra, Australian Capital Territory, Australia
  • Darwin, Northern Territory, Australia[38]
  • Adelaide, South Australia, Australia
  • Sydney, New South Wales, Australia
  • Melbourne, Victoria, Australia
  • Perth, Western Australia, Australia
  • Hobart, Tasmania, Australia[39]
  • Auckland, New Zealand
  • Wellington, New Zealand
  • London, United Kingdom
  • Glasgow, United Kingdom
  • Port Moresby, Papua New Guinea
  • Kuala Lumpur, Malaysia

TechnologyOne's Approach

TechnologyOne has made a commitment to build and deliver truly great products and great services that transform business and make life simple for its customers. It does this by following five core beliefs, which include:

  • An enterprise vision - The power of a single, integrated enterprise solution[10].
  • Market focus and commitment - A deep understanding and engagement with its seven key markets to deliver preconfigured enterprise software solutions that reduce time, cost and risk[40].
  • The Power of One - The company builds, markets, sells, implements, supports and runs its software for its customers. TechnologyOne does not use implementation partners or resellers[41].
  • Power of evolution - An enterprise solution that adapts and evolves, embracing new technologies, concepts and innovation[42].
  • Simplicity, not complexity - Enterprise software that is incredibly simple to use, and that embraces consumer concepts and ideas[43].

References

  1. ^ "Time to summon our Better Angels", The Deal, Morris Kaplan, July edition, p.31.
  2. ^ TechnologyOne Office Locations
  3. ^ "TechnologyOne's war on IT consultants", 2014, Business Spectator, Wallbank, P., 10 March 2014
  4. ^ a b "TechnologyOne continues on growth path", 2013, IT Wire, Dinham, P., 25 November 2013 Cite error: The named reference "TechnologyOne continues on growth path" was defined multiple times with different content (see the help page).
  5. ^ "TechnologyOne's winning formula" 2012, Technology Spectator, Adhikari, S., 22 May 2012
  6. ^ a b AFR Boss, Vol 7, November 2006, p. 30-32.
  7. ^ "TechnologyOne deepens commitment to UK with appointment of Operating Officer", 2014, PR fire, Harding, A., 15 April 2014
  8. ^ "Technology One wins contract with Student One", 1999, ARN, 10 February 1999
  9. ^ "TechnologyOne Announces Connected Intelligence Release", 2007, Computerworld, 1 May 2007
  10. ^ a b c "Newcastle Council deploys TechnologyOne enterprise solution", 2014, ARN, Karlovsky, B., 29 July 2014 Cite error: The named reference "Newcastle Council deploys TechnologyOne enterprise solution" was defined multiple times with different content (see the help page).
  11. ^ "IBM, Accenture are risk factors for IT disasters, claims TechnologyOne", 2013, Delimiter, LeMay, R., 19 November 2013
  12. ^ "TechnologyOne reports profit surge on the back of Cloud wins", 2014, ARN, Karlovsky, B., 28 May 2014
  13. ^ "TechnologyOne journeys deeper into the cloud", 2013, Computerworld, Bender, A., 27 May 2013
  14. ^ "Wraps stripped from Technology One platform", 2014, iStart, 20 February 2014
  15. ^ "Index Announcement", 2014, ASX, 5 September 2014
  16. ^ "Innovation Consensus", 2008, Consensus, Day, J., 6 May 2008
  17. ^ "How business smarts and technology won the day", 2010, The Sydney Morning Herald, Sosnowski, N., 10 June 2010
  18. ^ "Plaudits for TechnologyOne Brisbane investment", 2010, IT Wire, Peters, G., 19 October 2010
  19. ^ "TechnologyOne trumps BI software competitors", 2010, IT Wire, Peters, G., 4 August 2010
  20. ^ "iSuccess for Qld ICT companies", 2014, The Queensland Cabinet and Ministerial Directory, 22 August 2014
  21. ^ a b "Auckland UniServices, WinTec discuss automated invoicing", 2014, Computerworld, Barwick, H., 21 February 2014 Cite error: The named reference "Auckland UniServices, WinTec discuss automated invoicing" was defined multiple times with different content (see the help page).
  22. ^ "City of Newcastle taps TechnologyOne to unify NT", 2014, Technology Decisions, Bushell-Embling, D., 29 July 2014
  23. ^ "PCYC Queensland replacing 60 databases with single cloud-based system", 2014, CIO, Barwick, H., 20 February 2014
  24. ^ "TechnologyOne Launches Business Intelligence Solution", 2008, Computerworld, 20 February 2008
  25. ^ "TechnologyOne secures $15 million education deal", 2014, IT Wire, Dinham, P., 18 February 2014
  26. ^ "TechnologyOne secures triple win with planning solution", 2008, Computerworld, 10 March 2008
  27. ^ "TechnologyOne teams up with ICON on ePlanning", 2014, Computerworld, Adhikari, S., 28 January 2014
  28. ^ "TechnologyOne seals CQ University deal", 2014, The Australian, Adhikari, S., 6 May 2014
  29. ^ "TechOne wins $A3m Red Cross deal", 2014, Image and Data Manager, 25 October 2013
  30. ^ "TechnologyOne invests $200m in new Cloud platform", 2012, CIO, Herrick, C., 22 February 2012
  31. ^ "TechOne throws challenge to SAP and Oracle with new mobile SaaS offering", 2014, IT Wire, Beer, S., 19 February 2014
  32. ^ "TechnologyOne posts strong profit", 2014, Brisbane Business News, Daquino, L., 27 May 2014
  33. ^ "TechOne commits AU$80 million to enterprise cloud", 2014, ZDNet, Chanthadavong, A., 20 February 2014
  34. ^ "TechnologyOne unveils enterprise SaaS and mobile platforms", 2014, CRN, Caruana, A., 26 February 2014
  35. ^ "TechnologyOne launches $12m Brisbane headquarters", 2010, CRN, Sharma, K., 26 July 2010
  36. ^ "TechnologyOne records 16 per cent profit surge", 2013, ARN, Karlovsky, B., 26 November 2013
  37. ^ "TechnologyOne profit and revenue up", 2014, ITWire, Philipson, G., 28 May 2014
  38. ^ "TechnologyOne opens new office in Darwin", 2007, Computerworld, 22 June 2007
  39. ^ "Technology One offer closes oversubscribed", 1999, ARN, Smedley, D., Plakalo, T., 8 December 2009
  40. ^ "TechnologyOne goes live at CQ University", 2014, ARN, Karlovsky, B., 8 July 2014
  41. ^ "Interview with Adrian Di Marco, Executive Chairman TechnologyOne on 22 Nov 2011", 2012, AIIA, Horowitz, P., 11 January 2012
  42. ^ "Efficiency gains for council with TechnologyOne deployment", 2014, ITWire, Dinham, P., 29 July 2014
  43. ^ "Technology One Limited : TechnologyOne further confirms its commitment to the cloud with two senior appointments", 2013, 4-traders, 29 December 2013
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