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Certified software manager

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Certified software manager (CSM) is a professional designation for IT asset management. The course was developed by the Software Publishers Association (now SIIA) in 1994 as a component of one of the first global anti-piracy efforts, led by Ken Wasch. In 2004, administration of the CSM, and its successor class the Advanced Software Manager, moved to Washington, DC-based LicenseLogic.

The course syllabus walks the attendee through from the beginnings of "What is SAM?" through to developing a basic asset management program for their organization.[1]

The CSM is the basis for various other ITAM courses.

References