Jump to content

Value shop

Edit links
From Wikipedia, the free encyclopedia

This is an old revision of this page, as edited by K-UNIT (talk | contribs) at 22:06, 10 September 2006 (wikify tag). The present address (URL) is a permanent link to this revision, which may differ significantly from the current revision.

The value shop concept builds on Thompsons (1967) typology on how firms may be organized. The value shop organization is designed to solve customer or client problems. Compared to Porters value chain, there is no sequential fixed set of activities or resources utilized to create value. Each problem is treated uniquely and activities and resources are allocated specifically to cater for the problem in question.

According to the research of Charles B. Stabell and Øystein D. Fjeldstads (1998), there are five main generic activities carried out in the organization:

- Problem Finding and acquisition
- Problem Solving
- Choice of problem solution
- Execution of solution
- Control and evaluation

Value is created in the shop by several mechanisms allowing the organization to solve problems better or faster than the client. The organization have more information available about the problem than the client, they are specializied to deal with the problem at hand, they have specific methods to cover analysis, and strong expertise with expert professionals available.

Retrieved from "https://en.wikipedia.org/enwiki/w/index.php?title=Value_shop&oldid=74982415"