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Draft:Helloworld Travel Limited

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Helloworld Travel Limited is an Australian publicly listed travel company that offers services across wholesale, retail, inbound, corporate and tour operating within Australia, New Zealand, Asia, South Pacific and across Europe and the United States.

The company is led by Andrew Burnes, CEO and Managing Director[1] and is headquartered in Sydney, Australia. It has more than 2,000 agents across Australia and New Zealand, and over 2000 full time staff[2].

Helloworld Travel Limited
Company typePublicly listed
IndustryTravel
Headquarters
Sydney
,
Australia
Area served
Products
Websitewww.helloworldlimited.com.au

History

2018

Helloworld Travel Limited completed the acquisition on 1 March of the Magellan Travel Group, taking on 97 members and 129 agencies around Australia[3].

In March, Helloworld Travel Limited announced its intention to purchase Flight Systems Pty Ltd, a supplier of web-based flight booking technology whom operates the skiddoo.com.au website[4], completing the acquisition in April[5].

In May, Helloworld Travel announced and completed it's acquisition of a controlling stake in Asia Escape Holidays, giving Helloworld Travel Limited 60.0% of KeygateHoldings Pty Ltd which is the owner of Asia Escape Holidays[6].

2017

Helloworld Limited announced in early February the acquisition of Cruise Factory, Seven Oceans Cruising, Cruise Abroad and Worldwide Cruise Centres[7].

In late February, the company announced it would be changing its listed and operating name to Helloworld Travel Limited. This also entailed changes to the retail and business networks, seeing them change to Helloworld Travel and Helloworld Business Travel[8].

Helloworld Travel Limited announced an agreement to purchase a minority shareholding in the Hunter Travel Group (HTG) based in Newcastle in August[9].

2016

The merger with AOT Group Limited was completed on 1 February[10], creating a travel distribution business covering both Australian and New Zealand markets. In line with the merger being completed, Andrew Burnes and Cinzia Burnes both took up their appointments within Helloworld Limited.

World Travellers Group joined Helloworld Limited, within the retail network in New Zealand in October[11].

Helloworld Limited acquired 50% of Mobile Travel Holdings Pty Ltd and Mobile Travel Agents (MTA), a home based travel consultancy service with approximately 350 members within Australia[12].

2015

CEO Elizabeth Gaines announced her resignation in June, after seven years of service within the company[13].

Helloworld Limited confirmed in November plans to merge its business with AOT Group Limited[14]. The transaction would see Co-Founder and CEO of AOT Andrew Burnes take over the role of CEO and Managing Director at Helloworld Limited, with Co-Founder and COO of AOT Cinzia Burnes assuming the role of Executive Director[15].

Plans for the launch of Helloworld Limited’s retail brand helloworld in New Zealand were underway following the purchase of up to 10 stores from Air New Zealand[16], on top of the 90 stores currently operating under Harvey World Travel and United Travel brands[17].

2014

Rob Gurney stepped down as CEO and Managing Director after a year and a half of service in the role. Elizabeth Gaines was immediately appointed as CEO, having been with the company and it’s predecessors since 2008 as COO, CFO and an Executive Director[18].

2013

Helloworld was launched in July 2013[19] under The Jetset Travelworld Group (JTG), as a result of the unification of existing travel brands including Jetset Travel, Harvey World Travel[20] and Stella Travel Service. The launch resulted in an agent network of over 1,000.

In September, Helloworld for Business was launched under JTG, unifying Travelscene Corporate and JTN Business Select[21].

On Monday 2 December, JTG was re-branded to become Helloworld Limited[22].

Helloworld Travel Limited Brands

Retail - Australia / New Zealand

  • Helloworld Travel
  • Helloworld Business Travel
  • Member of Helloworld Travel (Associate Network)
  • My Travel Group
  • Mobile Travel Agents

DMC - Australia, New Zealand, SPAC & Asia

  • AOT Inbound
  • ATS Pacific
  • Experience Tours Australia (ETA)
  • Travel Indochina

Corporate - Australia & New Zealand

  • AOT Hotels
  • APX Travel Management
  • QBT

Tour operating

  • Insider Journeys
  • Tourist Transport Fiji (TTF)

Wholesale - Australia & New Zealand

  • Cruise Factory
  • GO Holidays
  • Need it Now
  • Qantas Holidays
  • Rail Tickets
  • Ready Rooms
  • Seven Oceans Cruising
  • Sunlover Holidays
  • Territory Discoveries
  • The Cruise Team
  • Viva! Holidays

Consolidation

  • Air Tickets
  • Smart Tickets

Wholesale - US

  • Islands in the Sun
  • Qantas Vacations
  • Travel2

Awards and Recognition

2014

  • Helloworld won Best Travel Agency Group, Australian Federation of Travel Agents National Travel Industry Awards [23].

2015

  • Insider Journeys won Best Specialty Wholesaler, Australian Federation of Travel Agents National Travel Industry Awards[24].

2016

  • Helloworld won Best Travel Agency Group for the second time at the Australian Federation of Travel Agents National Travel Industry Awards[25].
  • Helloworld for Business won Best Non-Branded Travel Agency Group at the Australian Federation of Travel Agents National Travel Industry Awards[25].
  • Sunlover Holidays won Best Wholesaler Australian Product at the Australian Federation of Travel Agents National Travel Industry Awards[25].

2017

  • Helloworld Travel won Best Travel Agency Group for the third time and second year running at the Australian Federation of Travel Agents National Travel Industry Awards[26].
  • Sunlover Holidays won Best Wholesaler Australian Product at the Australian Federation of Travel Agents National Travel Industry Awards[26].
  • Qantas Holidays and Viva! Holidays won Best Wholesaler International Product at the Australian Federation of Travel Agents National Travel Industry Awards[26].


References

  1. ^ Freed, Jamie (2016-01-22). "New Helloworld boss Andrew Burnes puts the focus back on franchisees". The Sydney Morning Herald. Retrieved 2018-07-11.
  2. ^ "Helloworld hits $21.5m profit, up 1,116% on FY16 – Travel Weekly". www.travelweekly.com.au. Retrieved 2018-07-11.
  3. ^ "Helloworld Travel acquires Magellan Travel Group". Finance News Network. 2017-12-18. Retrieved 2018-07-11.
  4. ^ "Helloworld Travel Limited to purchase Flight Systems ·". ETB Travel News. 2018-03-20. Retrieved 2018-07-11.
  5. ^ "DONE DEAL: Helloworld Travel is now the proud owner of Flight Systems - KARRYON". karryon.com.au. Retrieved 2018-07-11.
  6. ^ "HLO acquires controlling stake in Asia Escape Holidays - Travel Monitor". Travel Monitor. 2018-05-10. Retrieved 2018-07-11.
  7. ^ "Helloworld rebounds with $18.7m profit – Travel Weekly". www.travelweekly.com.au. Retrieved 2018-07-11.
  8. ^ "Helloworld for Business becomes Helloworld Business Travel ·". ETB Travel News. 2017-05-02. Retrieved 2018-07-11.
  9. ^ "Helloworld partners with Hunter Travel to boost network – Travel Weekly". www.travelweekly.com.au. Retrieved 2018-07-11.
  10. ^ "Helloworld and AOT merger approved ·". ETB Travel News. 2016-01-22. Retrieved 2018-07-11.
  11. ^ "NZ travel group joins Helloworld - Inside Retail". Inside Retail. 2016-09-20. Retrieved 2018-07-11.
  12. ^ "Helloworld growth with co-investment and stake in MTA – Travel Weekly". www.travelweekly.com.au. Retrieved 2018-07-11.
  13. ^ Freed, Jamie (2015-06-19). "Helloworld CEO Elizabeth Gaines resigns after 15 months". The Sydney Morning Herald. Retrieved 2018-07-11.
  14. ^ "Helloworld Limited to merge with AOT Group ·". ETB Travel News. 2015-11-20. Retrieved 2018-07-11.
  15. ^ Freed, Jamie (2015-11-20). "Helloworld and AOT Group agree to merger". The Sydney Morning Herald. Retrieved 2018-07-11.
  16. ^ "NZ acquisition to support helloworld launch and expansion ·". ETB Travel News. 2015-09-29. Retrieved 2018-07-11.
  17. ^ "Helloworld To Buy and Re-Brand 10 NZ Agencies | Travel Trends". Travel Trends. 2015-09-28. Retrieved 2018-07-11.
  18. ^ "Gurney resigns as Helloworld CEO – Travel Weekly". www.travelweekly.com.au. Retrieved 2018-07-11.
  19. ^ "JTG launch new retail brand, helloworld ·". ETB Travel News. 2013-07-22. Retrieved 2018-07-11.
  20. ^ "JTG to launch new brand called 'helloworld' – Travel Weekly". www.travelweekly.com.au. Retrieved 2018-07-11.
  21. ^ "helloworld for business begins ·". ETB Travel News. 2013-09-30. Retrieved 2018-07-11.
  22. ^ "JTG rebrands to Helloworld Ltd ·". ETB Travel News. 2013-11-25. Retrieved 2018-07-11.
  23. ^ www.wisdom.com.au. "Australian Federation of Travel Agents :: 2014 Winners". www.afta.com.au. Retrieved 2018-07-11.
  24. ^ www.wisdom.com.au. "Australian Federation of Travel Agents :: 2015 Winners". www.afta.com.au. Retrieved 2018-07-11.
  25. ^ a b c www.wisdom.com.au. "Australian Federation of Travel Agents :: 2016 Winners". www.afta.com.au. Retrieved 2018-07-11.
  26. ^ a b c www.wisdom.com.au. "Australian Federation of Travel Agents :: 2017 Winners". www.afta.com.au. Retrieved 2018-07-11.


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