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'{{Infobox company | name = Capitaine Train | logo = | logo_caption = Capitaine Train Logo | image = | image_caption = | trading_name = | native_name = | native_name_fr = Capitaine Train | romanized_name = | former_name = | former type = | type = | traded_as = | industry = | genre = <!-- Only used with media and publishing companies --> | fate = | predecessor = | successor = | foundation = {{Start date|2009|05}} | founder = Jean-Daniel Guyot, Martin Ottenwaelter, Valentin Surrel | defunct = <!-- {{End date|YYYY|MM|DD}} --> | location_city = [[Paris]] | location_country = France | locations = <!-- Number of --> | area_served = Europe | key_people = Jean-Daniel Guyot (CEO) | products = Train tickets | brands = | production = | services = Online Travel Agency | revenue = | operating_income = | net_income = | aum = <!-- Only for financial services companies --> | assets = | equity = | owner = | num_employees = 32<ref name="History">[http://www.capitainetrain.com/fr/about/ Histoire], on the website of the company, retrieved 27 March 2015</ref> | parent = | divisions = | subsid = | homepage = [https://www.capitainetrain.com www.capitainetrain.com] | footnotes = | intl = | bodystyle = }} '''Capitaine Train''' is a [[France|French]] [[online travel agency]] selling train tickets in Europe. Through either its web interface or [[mobile app]]s, customers can purchase tickets for [[SNCF]] (including its subsidiaries [[Ouigo]], [[iDTGV]] and [[iDBUS]]), [[Deutsche Bahn]], [[Eurostar]], [[Thalys]], [[TGV Lyria|Lyria]] and [[Thello]] at the same price as if bought from the official website of each party, including recognition of applicable [[Loyalty program|loyalty card]]s or [[voucher]]s and with [[Electronic ticket|e-ticket]] support. The company was founded in May 2009, after the SNCF's online service, [[Voyages-sncf.com]], was opened to resellers, with the purpose of providing the simplest possible interface, primarily for the purchase of train tickets, and without any advertising. After two years during which it was first private and then invitation-only during [[beta testing]],<ref name="April 2011 communication">[http://www.capitainetrain.com/media/cp/capitaine-train-02-04-2011-capitaine-train-beta.pdf Capitaine Train, la start-up qui révolutionne la vente de billets de train sur Internet], press communication of Capitaine Train, April 2nd, 2011</ref> the service was made publicly available in October 2012.<ref name=public>[http://blog.capitainetrain.com/1765-ouverture Le site ouvre ses portes au public], on the [[blog]] of Capitaine Train, 8 October 2012</ref> At first it was accessible only through the [[web application]]; an app for [[iOS (Apple)|iOS]] became available in late October 2013,<ref name=Apple>[http://blog.capitainetrain.com/3787-application-ios-iphone-capitaine-train-app-store L’application iPhone Capitaine Train est disponible sur l’App Store], On the company's blog, 30 October 30 2013</ref> and an [[Android (operating system)|Android]] app in March 2014.<ref name=Android>[http://blog.capitainetrain.com/5885-capitaine-train-debarque-sur-android Capitaine Train débarque sur Android !], Capitaine Train's blog, 25 March 2014</ref><ref name="Gizmodo-Android">[http://www.gizmodo.fr/2014/03/25/capitaine-train-android.html L’application Capitaine Train est disponible sur Android], Gizmodo, 25 March 2014</ref> {{As of|2014|03}} the service has approximately {{formatnum:200000}} users.<ref>[http://www.rudebaguette.com/2014/03/25/capitaine-train-releases-android-app With 200,000 users, Capitaine Train comes to Android], on [http://www.rudebaguette.com Rude Baguette], 25 March 2014</ref> == Service == The service requires the creation of a [[user account]], which stores applicable fare conditions (such as age category and loyalty cards) in addition to preferences and patterns of use (such as comfort requirements and recurring destinations). The customer can then compare itineraries between any two stations served by the included railway services, and reserve, buy or cancel tickets. The service prefers e-tickets, where available, over traditional physical tickets. Any vouchers or [[coupon]]s offered by carriers are accepted for payment. The service can be accessed either via a web application, which is compatible with [[Tablet computer|tablet]] browsers (running either iOS or [[Android (operating system)|Android]]),<ref>[http://blog.capitainetrain.com/2713-capitaine-train-ipad-tablettes-android Capitaine Train sur l’iPad et les tablettes Android], Capitaine Train blog, 30 April 2013</ref> or via apps for iOS or Android [[smartphone]]s.<ref name="Gizmodo-Android" /> Capitaine Train covers the following railway companies: [[SNCF]], including its subsidiaries [[Ouigo]], [[iDTGV]] and [[iDBUS]]; [[Deutsche Bahn]], [[Eurostar]], [[Thalys]], [[TGV Lyria|Lyria]] and [[Thello]]. Its service therefore covers all of [[France]] and [[Germany]] and extends into all neighbouring countries: [[England]], [[Belgium]], the [[Netherlands]], [[Luxembourg]], [[Denmark]], [[Sweden]], [[Poland]], the [[Czech Republic]], [[Hungary]], [[Austria]], [[Slovenia]], [[Switzerland]], [[Italy]] and [[Spain]]. The service is available in French, English, German and Italian. Capitaine Train works through the carriers' own reservation systems for all searches and transactions; it acts strictly as an intermediary between them and passengers, and does not hold the tickets which it buys and resells. Prices are those charged by the carriers, with no added service charge; Capitaine Train receives a commission from the carrier on each brokered sale. == History == Capitaine Train was created by three young engineers: Jean-Daniel Guyot, Martin Ottenwaelter and Valentin Surrel.<ref name="dosspress" /> Finding [[Voyages-sncf.com]] insufficiently intuitive to use, they aimed to create an easy-to-use, advertising-free ticket booking service. On 5 February 2009, the French national [[competition regulator]], the [[Autorité de la concurrence]], found SNCF in breach of the code of commerce for unequal treatment of travel agencies and ordered the railway to pay {{formatnum:5000000}}&nbsp;[[euro]] in fines.<ref name="dosspress">[http://www.capitainetrain.com/media/cp/capitaine-train-12-05-2012-capitaine-train-deutsche-bahn.pdf Capitaine Train signe avec la Deutsche Bahn], Press release, Capitaine Train, 14 May 2012</ref><ref>[http://www.autoritedelaconcurrence.fr/user/avisdec.php?numero=09d06 Décision du 5 février 2009 relative à des pratiques mises en œuvre par la SNCF et Expedia Inc. dans le secteur de la vente de voyages en ligne], [[Autorité de la concurrence]]</ref> This led to a relaxation of access requirements for the SNCF's reservation systems, and the project that became Capitaine Train was launched three days later, on 8 February. In May 2009, Elégantes Solutions SAS, later to be renamed Capitaine Train SAS, became licenced as a travel agency and began negotiations and testing to enable the necessary access to the SNCF reservation systems. A request for full access, including post-sale processing, was made in April 2010,<ref>[http://www.lechotouristique.com/article/voyages-sncf-une-agence-saisit-l-autorite-de-la-concurrence,20555 Voyages-sncf: une agence saisit l'Autorité de la concurrence], ''l'Écho touristique'', 3 June 2010</ref> but received no response. A contract for full access was finally signed in June 2010,<ref>[http://www.tourmag.com/Capitaine-Train-rame-pour-lancer-son-site-freinee-par-Voyages-SNCF_a39025.html "Capitaine Train" rame pour lancer son site, freinée par Voyages-SNCF], TourMaG.com, 7 June 2010</ref> after an update of [[Voyages-sncf.com]], and access became effective six weeks later, in mid-July. In October 2010 a closed [[beta testing|beta version]] was made available to the developers' family members. In March 2011, access became available by invitation.<ref name="dosspress" /><ref name="communiqué avril 2011">[http://www.capitainetrain.com/media/cp/capitaine-train-02-04-2011-capitaine-train-beta.pdf Capitaine Train, la start-up qui révolutionne la vente de billets de train sur Internet], Press release, Capitaine Train, 2 April 2011</ref> Capitaine Train began selling [[iDTGV]] tickets in August 2011,<ref name="dosspress" /> [[Lunéa]] tickets in December 2011<ref>[http://blog.capitainetrain.com/532-lunea Lunéa, les trains de nuit sur Capitaine Train], Capitaine Train blog, 19 December 2011</ref> and [[Deutsche Bahn]] tickets for travel in Germany and France in May 2012. The company raised 1.4&nbsp;million euro in [[venture capital]] funds in February 2012 and 2.5&nbsp;million euro in June 2013. The service was made publicly available in October 2012.<ref name=public/> The [[iPhone]] app was released in October 2013 and the Android app in March 2014.<ref name=Apple/><ref name=Android/><ref name="Gizmodo-Android"/> In July 2014, Capitaine Train began selling [[Thello]] tickets. ==References== {{reflist}} <!-- autres sources potentielles : http://unvalidatedlearnings.com/post/53280937854/4-reasons-why-we-are-investing-in-capitaine-train http://www.tnooz.com/article/capitaine-train-is-frances-first-well-designed-website-for-booking-european-rail-tickets/ http://www.capital.fr/finances-perso/actualites/capitaine-train-la-start-up-qui-concurrence-la-sncf-sur-la-vente-de-billets-en-ligne-771921 http://www.leparisien.fr/transports/vente-en-ligne-capitaine-train-vient-concurrencer-la-sncf-09-10-2012-2218339.php http://www.usinenouvelle.com/article/capitaine-train-simplifie-l-e-achat-de-billets-de-trains.N187355 http://www.latribune.fr/regions/ile-de-france/20130220trib000749965/e-commerce-capitainetrain.com-le-challenger-de-la-sncf.html http://www.commentcamarche.net/news/5862679-capitaine-train-trouver-et-reserver-son-billet-en-moins-d-une-minute http://www.lefigaro.fr/societes/2012/11/11/20005-20121111ARTFIG00105-trois-ingenieurs-partent-a-la-conquete-des-clients-sncf.php --> == External links == {{Portal|Companies|Internet}} *{{Official website|https://www.capitainetrain.com/}} [[Category:Commerce websites]] [[Category:French websites]] [[Category:Internet companies of France]] [[Category:Travel agencies]]'