Ordre des Administrateurs Agréés du Québec

Ordre des Administrateurs du Québec (Chartered Administrators Order of Quebec)

Founded	1973
Type	Professional Organization
Location	Montréal (Québec)
Origins	After Quebec's Professional Code came into effect. The "Corporation of Chartered Administrators of Quebec" became the "Ordre des Administrateurs agréés du Québec".
Area served	Province of Quebec
Members	1350+
Key people	Jacques Grisé, F.Adm.A. (current president)
Website	www.adm.qc.ca

The Ordre des administrateurs agréés du Québec (English: Chartered Administrators Order of Quebec) (Adm.A.) is a professionnal Order mandated by the Government of Quebec (Canada) to regulate the practice of the "Administrateurs agréés" (English: Chartered Administrators). Its primary mission is to protect the public by regulating the professional practice of their members.

The head office of the "Ordre des administrateurs agréés du Québec" is located in Montreal.

Titles Adm.A., CMC and Pl.Fin.

The Professional Code of Quebec provides that the "Administrateurs agréés" (Chartered Administrators) shall practice a profession in a reserved capacity in Quebec. Only the "Administrateurs agréés" registered on the Ordre board are permitted to use the title of "Administrateur Agréé" (Adm.A.) or "Certified Management Consultant" (cmc) if they hold a valid license to this end. The OAAQ also administers the title of "Financial Planner" (Pl.Fin.) for its members who are the bearer, under an agreement between the OAAQ and the AMF (Autorité des marchés financiers).

Mission

The "Ordre des Administrateurs agréés du Québec" promotes innovation and achievement of a higher level of competence for professionals in the administration so that they contribute proactively and dynamically to the development of companies and organizations.

Fundamental principles and functions of Good Management

The professional practice models of Adm.A. are articulated around the fundamental principles and functions of good management. Good management is generally perceived as management as a "good father" or as a "reasonable and prudent person", and is enriched by principles that take into account the current tools and contexts of the administration.

The six fundamental principles of the sound management of the "Ordre des administrateurs agréés du Québec" are the basis of the profession of certified administrator:

1.Transparency: An Adm.A. must keep his client informed of all the actions he takes in the context of managing the client file. He must disclose his professional status, partnership, professional or business relationship and method of remuneration for sums awarded, received or receivable from a third party in connection with a mandate executed with a client, including salaries, bonuses, fees, contingency fees, commissions, referral fees, fee-for-service, exchange of services and other benefits;

2.Continuity: An Adm.A. must ensure that interventions or actions taken are documented at all times so that another contact person can ensure the succession of Adm.A. practicing in GPP in the event of absence or incapacity, in particular vacation, sickness, and even death of the Adm.A. assigned to the file;

3.Efficiency: An Adm.A. must ensure that the resources (human, financial, material and organizational) are minimized and that the agreed outcomes are maximized, respecting the client's comfort zone, and managing their personal and family affairs. It must ensure the quality, accuracy and relevance of all its interventions on the file, reports, recommendations and those of other stakeholders under its authority;

4.Fairness: An Adm.A. must adequately address all needs and objectives by reconciling them, prioritizing them and applying a management approach based on the overall or segmented professional practice process;

5.Equity: An Adm.A. must ensure an adequate quality and quantity of services in return for the benefits derived from the business relationship with the customer. This service must meet or exceed generally accepted industry standards.

In addition, an Adm.A. professional practice is based on sound management, which is divided into five functions:

1. Anticipate: the development of policies and strategies;
2. Organize: means the structured set-up of processes, guidelines, means, policies and strategies to achieve client objectives;
3. Leading: means making informed decisions in updating policies and strategies, their implementation, and sound administration of resources;
4. Coordinate: to harmonize and synchronize resources to achieve objectives and expected results;
5. Monitoring: means verifying, auditing, or evaluating compliance with policies, processes, guidelines and results.

Mandate

The "Ordre des administrateurs agréés du Québec" (the Order of the ADMA) is a group of managers or advisors from all walks of life. Adm.A. members are distinguished in various areas of management, ethics and governance. These professionals work in a multitude of fields of professional activities which are grouped in the following two spheres:

• Managerial: within small, medium or large organizations. They include corporate presidents, general managers, managers and expert advisers in the fields of finance, management, financial planning, human resources, administration of education, real estate, franchising, health, information technology, public administration, and more. The generally accepted professional practice model of "Certified Management Consultant" (cmc) is part of the managerial field.

• Patrimonial: engaged in the administration of the property of others held by individuals, businesses or trusts. This sphere of professional practice includes in particular the roles of advisory services, management of the property of others (eg, mandatary, liquidator, trustee, tutor, receiver, condominium administrator...) and support roles such as asset monitoring, patrimonial audit, patrimonial mediation/arbitration... The generally accepted professional practice model of "Financial Planners" (Pl.fin.) is part of the patrimonial domain. The book "Gestion de patrimoine privé - Guide des meilleures pratiques" (translation: Private Wealth Management - Guide to Best Practices), published in 2008 by the publisher CCH, in partnership with the OAAQ, describes the best practices in patrimonial administration and provides convenience tools to professionals.

From the multidisciplinary of the "Administrateurs agréés" emerges the synergy that gives the "Ordre des Administrateurs agrees" a real expertise of the problems of management, which are more and more complex. Adm.A. members are brought together to share their knowledge and experience, to find solutions to management issues and problems, to put forward ideas for advancing the profession, to innovate and to improve.

In short, the "Administrateur agréé" works in all sectors of our economy. They contribute objectively and competently to the progress and leadership of the administrative sciences.

Title "Financial Planner" (Pl.Fin.)

Since 1991, the OAAQ is regulating the designation "Financial Planner" (F.P.) worn by its members who graduated from the Institut québécois de planification fniancière (Institute of Financial Planning of Quebec) (IQPF) which provides the basic training leading to the title.

The P.F. (Pl.Fin.) membership reached about 650 members in 2002-2003. Until December 2002, the OAAQ administered in Quebec the title of "RFP-Registered Financial Planner" to which the Adm.A. Pl.Fin. could qualify; this title was issued by the "Canadian Association of Financial Planners" (CAFP), which merged with CAIFA (Canadian Association of insurance and Financial Advisor) in 2003 to become Advocis.

The Financial Planning Competency Charter was designed in 1998 by the OAAQ and was updated in 2001. This charter describes the professional skills required to practice as a "Financial Planner" within the OAAQ.

In 2004, following extensive studies and consultations, the OAAQ repositioned the generally accepted practice model of Adm.A. Pl.Fin. to the patrimonial administration. This expanded practice model covers the roles of administering the property of others and supporting roles related to patrimonial administration.

The "Financial Planning Competency Charter" was designed in 1998 by the OAAQ and was updated in 2001. In 2004, the OAAQ launched the first edition of the book "Guide des meilleures pratiques en gestion de patrimoine privé" (translation: "Guide to Best Practices in Private Wealth Management"). In June 2008, publisher CCH, in partnership with the OAAQ, published the second edition of the book entitled "Gestion de patrimoine privé - Guide des meilleures pratiques" (translation: "Private Wealth Management - Best Practice Guide") (741 pages).

Title "Certified Management Consultant" (CMC)

Since 1994, the Order of ADMA has applied to supervise, develop and promote the profession of Certified Management Consultant (CMC) in Quebec. By February 2014, this designation was recognized in 50 countries. This designation is administered by CMC Canada and internationally by the "International Council of Management Consulting Institutes".

The CMC title is the only recognized management title in the world. This designation aims at high standards of professional management skills, in particular through advanced training and by instructing the professional on the various aspects of the managerial administration.

Administration of the condominium

Many members Adm.A. Have developed special expertise to practice their professional practice in this condominium management. The OAAQ is particularly involved in the supervision of this field of activities through information, training and instrumentation. The OAAQ is a partner of McGill University for the certificate program in co-ownership: Gestion-de-copropriete.pdf Certificate of professional development in condominium management

A website on condominium management was launched on June 16, 2015. Under the auspices of the Chambre des notaires du Québec (Chamber of Notaries of Quebec), at the request of the Quebec Department of Justice, this site is a follow-up to one of the recommendations contained in the "Report of the Advisory Committee on Co-ownership (2013)" on the large-scale dissemination of quality information on condominium law.

This portal on co-ownership brings together the expertise of self-regulatory organizations (notably the "Ordre des administrateurs agréés du Québec") whose members play a significant role in this field. This site provides useful information for developers, unions, buyers and sellers.

Co-ownership information site developed in partnership with the OAAQ

History

The "Corporation des administrateurs professionnels" (in English: Corporation of professionals administrators), was created in 1954. Initially, the Corporation was dedicated to the defense of the interests of its members and to the promotion of the profession of administrator.

From "Professional Corporation" to "Professional order"'

In 1994, as a result of modifications to Professional Code of Quebec and measures adopted by the Office des professions du Québec, the Corporation changed its orientation and became the "Ordre des administrateurs agréés du Québec" (OAAQ) (Order of Chartered Administrators of Quebec). The mission of the OAAQ is redefined and therefore includes a component of advocacy. Among other things, the OAAQ now requires its members to contract professional liability insurance when they deal directly with the public.

In 2012, the Regulation on the practice of the profession of Chartered Administrator (Adm.A.) in the form of a joint-stock company entered into force.

In 2014, the OAAQ adopted its own professional competency charter. This tool identifies the multidisciplinary skills required to practice the profession of chartered administrator.

The Order of the ADMA counts several achievements that you find in the chronological benchmarks.

Regulations

In their professional activities, the Adm.A. are regulated in particular by:

• The Professional Code of Quebec,
• The Code of Ethics of the OAAQ (c. C-26, r.14.1, updated in 2004, 2011 and 2013). This Code determines, in particular, acts derogating from the dignity of the profession, provisions intended to preserve the confidentiality of information of a confidential nature that comes to the knowledge of the member of the OAAQ in the practice of his profession, Exercise of the rights of access and rectification provided for in sections 60.5 and 60.6 of the Professional Code of Quebec and the conditions, obligations and prohibitions with respect to advertising by a member of the OAAQ.

Other regulations governing the OAAQ and its members are:

1. Regulation respecting the diplomas awarded by designated educational institutions that grant the permits and certificates of specialists of the professional orders (C-26, r.2, section 1.27);
2. Regulation respecting general meetings and determining the location of the head office of the Corporation des administrateurs agréés du Québec (C-26, r.11);
3. Regulation respecting professional liability insurance of the "Ordre des administrateurs agréés du Québec" (C-26, r.12, last updated 2008);
4. Regulation respecting the legal authorizations to practice the profession of certified administrator outside Québec that give rise to the permit of the "Ordre des administrateurs agréés du Québec" (C-26, r.13);
5. Regulation respecting the training committee for certified administrators (C-26, r.15);
6. Trustee accounts for Trustees Regulations (C-26, r.16, last update in 2010)
7. Regulation respecting the issuance of a license of a certified administrator of the "Ordre des administrateurs agréés du Québec" to give effect to the arrangement entered into by the Order under the Agreement between Québec and France on mutual recognition of professional qualifications (C-26, r.16.1);
8. Regulation respecting elections and regional representation on the Board of Directors of the "Ordre des administrateurs agréés du Québec" (C-26, r.17);
9. Regulation respecting the practice of the profession of chartered administrator (C-26, r.17.1);
10. Regulation respecting the Compensation Fund of the "Ordre des administrateurs agréés du Québec" (C-26, r.18, last update in 2010);
11. Regulation respecting the compulsory professional development of certified administrators of Québec (C-26, r.19.01);
12. Regulation respecting the equivalence standards for diplomas and training for the issue of a permit from the "Ordre des administrateurs agréés du Québec" (C-26, r.19.1);
13. Regulation respecting the procedure for conciliation and arbitration of the accounts of members of the "Ordre des administrateurs agréés du Québec" (C-26, r.21);
14. Regulation respecting the procedure of the professional inspection committee of certified administrators (C-26, r.22);
15. Regulation respecting the keeping of records and consulting firms of members of the "Ordre des administrateurs agréés du Québec" (C-26, r.24);
16. Regulation respecting professional development periods for certified administrators (C-26, r.23).

External links

• Template:Fr Ordre des administrateurs agréés du Québec (OAAQ)
• Conseil interprofessionnel du Québec (CIQ)
• Template:Fr Office des professions du Québec (OPQ)
• Web site of "Certified Management Consultant" (CMC) of Canada</ref>
• Web site of "Institut québécois de planification financière" (IQPF) (Financial Planning Institute of Quebec)
• Template:Fr Educative web site on condominium and the participation of Professionals

See also

Media related to Category:Ordre des Administrateurs agréés du Québec at Wikimedia Commons

• Office des professions du Québec (OPQ)
• Conseil Interprofessionnel du Québec (CIQ)
• Professional Code of Quebec