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In January 2007 she joined Post Office Limited as network director,^[1] responsable for around 15,000 post offices.^[2]^[3]^: 5 In late 2009, she took on the role of network and sales director, a similar role but with additional responsibilities for the national sales department.^[3]^: 5 She became Chief Operating Officer on 1 April 2010 before moving on to become managing director on 18 October 2010.^[3]^: 5

On 1 April 2012, she became the company's chief executive officer (CEO),^[4] at the same time as it was split from Royal Mail Group to become a separate government-owned company.^[5] In 2017, her title became Group CEO, as Post Office Limited expanded.^[3]^: 6^[6]

^ Higginson, Richard. "Paula Vennells: a profile". Faith in Business. Archived from the original on 11 October 2017. Retrieved 15 January 2019.
^ Shah, Oliver (2024-09-21). "The strange rise of Paula Vennells: 'She just wasn't very good'". www.thetimes.com. Retrieved 2024-12-21.
^ ^a ^b ^c ^d Vennels, Paula Anne (8 May 2024). "First Witness Statement of Paula Anne Vennells" (PDF). postofficehorizoninquiry.org.uk. Retrieved 21 December 2024.
^ "Our leadership". Post Office. Archived from the original on 21 March 2019.
^ Mackie, Lindsey; Glasman, Maurice (30 March 2012). "This cynical Royal Mail and Post Office divorce will bring only misery". The Guardian. London: GMG. ISSN 0261-3077. OCLC 60623878. Retrieved 19 June 2024.
^ Ministry of Defence; Ellwood, Tobias; Williamson, Gavin (2018-11-07). "Post Office and MOD agree new partnership on veterans employment". Gov.uk. Retrieved 2024-12-21.

[Faith-1] Higginson, Richard. "Paula Vennells: a profile". Faith in Business. Archived from the original on 11 October 2017. Retrieved 15 January 2019.

[2] Shah, Oliver (2024-09-21). "The strange rise of Paula Vennells: 'She just wasn't very good'". www.thetimes.com. Retrieved 2024-12-21.

[:2-3] Vennels, Paula Anne (8 May 2024). "First Witness Statement of Paula Anne Vennells" (PDF). postofficehorizoninquiry.org.uk. Retrieved 21 December 2024.

[leadership-4] "Our leadership". Post Office. Archived from the original on 21 March 2019.

[5] Mackie, Lindsey; Glasman, Maurice (30 March 2012). "This cynical Royal Mail and Post Office divorce will bring only misery". The Guardian. London: GMG. ISSN 0261-3077. OCLC 60623878. Retrieved 19 June 2024.

[6] Ministry of Defence; Ellwood, Tobias; Williamson, Gavin (2018-11-07). "Post Office and MOD agree new partnership on veterans employment". Gov.uk. Retrieved 2024-12-21.

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+In January 2007 she joined [[Post Office Limited]] as network director,<ref name="Faith">{{cite web |last=Higginson |first=Richard |title=Paula Vennells: a profile |url=https://www.faith-in-business.org/2016/09/paula-vennells-profile/ |url-status=dead |archive-url=https://web.archive.org/web/20171011095144/https://www.faith-in-business.org/2016/09/paula-vennells-profile/ |archive-date=11 October 2017 |website=Faith in Business |access-date=15 January 2019}}</ref> responsable for around 15,000 post offices.<ref>{{Cite web |last=Shah |first=Oliver |date=2024-09-21 |title=The strange rise of Paula Vennells: ‘She just wasn’t very good’ |url=https://www.thetimes.com/uk/society/article/paula-vennells-career-post-office-inquiry-horizon-it-w62qsq8kr |access-date=2024-12-21 |website=www.thetimes.com |language=en}}</ref><ref name=":2">{{Cite web |last=Vennels |first=Paula Anne |date=8 May 2024|title=First Witness Statement of Paula Anne Vennells |url=https://www.postofficehorizoninquiry.org.uk/sites/default/files/2024-05/WITN01020100.pdf |access-date=21 December 2024|website=postofficehorizoninquiry.org.uk}}</ref>{{Rp|page=5|quote=I started at POL in January 2007 as Network Director. [...] I was responsible for approximately
-{{reflist}}
+,000 Post Offices in Crown and Agency branch networks.}} In late 2009, she took on the role of network and sales director, a similar role but with additional responsibilities for the national sales department.<ref name=":2" />{{Rp|page=5|quote=I moved into the
-;Bibliography
+role of Network and Sales Director in late 2009. I continued with the same
-{{refbegin}}
+responsibilities as I had in my role as Network Director, but with additional
-* {{cite book |last=Groening |first=Matt |author-link=Matt Groening |title=Simpsons World: The Ultimate Episode Guide: Seasons 1–20 |title-link=Simpsons World: The Ultimate Episode Guide: Seasons 1–20 |date=2010-10-28 |publisher=[[HarperCollins]] |year= |isbn=9780061711282 |editor1-last=Richmond |editor1-first=Ray |editor1-link=Ray Richmond |edition=1st |editor2-last=Gimple |editor2-first=Scott M. |editor2-link=Scott M. Gimple |editor-last3=McCann |editor-first3=Jessie L. |editor-last4=Seghers |editor-first4=Christine |editor-last5=Bates |editor-first5=James W.}}
+responsibility for the national sales department, [...].}} She became [[Chief Operating Officer]] on 1 April 2010 before moving on to become managing director on 18 October 2010.<ref name=":2" />{{Rp|page=5|quote=I was promoted to Chief Operating Officer on 1 April 2010 and stayed in that
-{{refend}}
+role for six months, before becoming MD on 18 October 2010.}}
+On 1 April 2012, she became the company's chief executive officer (CEO),<ref name="leadership">{{cite web |title=Our leadership |url=http://corporate.postoffice.co.uk/our-leadership |website=Post Office |archive-url=https://web.archive.org/web/20190321221217/http://corporate.postoffice.co.uk:80/our-leadership?qt-po_leadership_tabs=1 |archive-date=21 March 2019}}</ref> at the same time as it was split from [[Royal Mail Group]] to become a separate government-owned company.<ref>{{cite news |last1=Mackie |first1=Lindsey |last2=Glasman |first2=Maurice |date=30 March 2012 |title=This cynical Royal Mail and Post Office divorce will bring only misery |url=https://www.theguardian.com/commentisfree/2012/mar/30/royal-mail-post-office-unhappy-divorce |access-date=19 June 2024 |work=[[The Guardian]] |publisher=[[Guardian Media Group|GMG]] |location=London |issn=0261-3077 |oclc=60623878}}</ref> In 2017, her title became [[Group CEO]], as Post Office Limited expanded.<ref name=":2" />{{Rp|page=6|quote=In 2017, my title changed to Group CEO, after POL acquired and built more
-{{Sfn|Groening|2010|p=49}}
+businesses.}}<ref>{{Cite web |last=Ministry of Defence |author-link=Ministry of Defence (United Kingdom) |last2=Ellwood |first2=Tobias |author-link2=Tobias Ellwood |last3=Williamson |first3=Gavin |author-link3=Gavin Williamson |date=2018-11-07 |title=Post Office and MOD agree new partnership on veterans employment |url=https://www.gov.uk/government/news/post-office-and-mod-agree-new-partnership-on-veterans-employment |access-date=2024-12-21 |website=Gov.uk |language=en}}</ref>