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In January 2007 she joined Post Office Limited as network director,[1] responsable for around 15,000 post offices.[2][3]: 5 In late 2009, she took on the role of network and sales director, a similar role but with additional responsibilities for the national sales department.[3]: 5 She became Chief Operating Officer on 1 April 2010 before moving on to become managing director on 18 October 2010.[3]: 5

On 1 April 2012, she became the company's chief executive officer (CEO),[4] at the same time as it was split from Royal Mail Group to become a separate government-owned company.[5] In 2017, her title became Group CEO, as Post Office Limited expanded.[3]: 6[6]

  1. ^ Higginson, Richard. "Paula Vennells: a profile". Faith in Business. Archived from the original on 11 October 2017. Retrieved 15 January 2019.
  2. ^ Shah, Oliver (2024-09-21). "The strange rise of Paula Vennells: 'She just wasn't very good'". www.thetimes.com. Retrieved 2024-12-21.
  3. ^ a b c d Vennels, Paula Anne (8 May 2024). "First Witness Statement of Paula Anne Vennells" (PDF). postofficehorizoninquiry.org.uk. Retrieved 21 December 2024.
  4. ^ "Our leadership". Post Office. Archived from the original on 21 March 2019.
  5. ^ Mackie, Lindsey; Glasman, Maurice (30 March 2012). "This cynical Royal Mail and Post Office divorce will bring only misery". The Guardian. London: GMG. ISSN 0261-3077. OCLC 60623878. Retrieved 19 June 2024.
  6. ^ Ministry of Defence; Ellwood, Tobias; Williamson, Gavin (2018-11-07). "Post Office and MOD agree new partnership on veterans employment". Gov.uk. Retrieved 2024-12-21.